In a Day Business, Fanshawe College

Communications

Business Presentations Skills

Course Code: BUSI-9095

This workshop concentrates on a variety of oral communication situations, including making presentations to peers and clients. Participants will learn the importance of audience identification, research, and writing for an oral presentation. Opportunities for practicing oral presentations will be given.

Fee: $249

60LC Wed October 20 9am-4pm

Grammar & Proofreading for Professional Writing

Course Code: WRIT-9021

A great refresher or introductory workshop, this session will key on the basics of good sentence structure, active and passive voices and easy references to use in the workplace. Develop quick skills in developing an eye for examining your own work and that of others and examining paragraph and sentence design with a critical eye. Examine the differences between online versus print documents and why white space is important!

Fee: $249

60LC Thurs September 30 9am-4pm

Grammar Boot Camp NEW!

Course Code: WRIT-9025

This session focuses on correcting the most problematic areas of good grammar and sentence structure. Discussion topics include key components of a sentence, proper punctuation, active and passive voice, subject-verb agreement, and pronoun case. Learn to develop an eye for problem areas and establish methods for proofreading written communication.

Fee: $99

60LC Thurs November 4 6:30-9:30pm

Internal Communications Planning

Course Code: COMM-9103

Todays employees are bombarded with messages from every conceivable source. Learn how to develop an internal communications plan that will support your companys strategy and reinforce desired cultural characteristics through concepts a\such as Communications Research, Diagnosis, Message Encoding, Target Audience Analysis and Channel/Media Design.

Fee: $249

60LC Fri October 22 9am-4pm

Introduction to Minute-Taking

Course Code: WRIT-9022

Whether your business meetings are formal or informal, good minutes can save time and energy for all parties involved. Your employer and fellow employees depend on accurate minutes from meetings. In this introductory workshop you will learn essential skills in taking minutes and develop a greater awareness of how to effectively communicate actions, assignments, and reports. NEW! Added because you asked for it."

Fee: $249

60LC Thurs November 18 9am-4pm

Managing Difficult Situations

Course Code: MGMT-9107

We've all been there, preparing in our head the dreaded or difficult conversation we know we must have with someone. Although this common type of conflict is inevitable in most human endeavours, deterioration of relationships doesn't have to be. Whether the conversation is with a colleague, a subordinate, or a supervisor there are strategies that can make the discussion go more easily for both sides with benefits to both parties. Learn how to recognize, and anticipate potentially difficult exchanges and develop strategies for managing them.

Fee: $249

60LC Fri November 12 9am-4pm

Managing Workplace Email and Electronic Records NEW!

Course Code: LAWS-9029

This half day session will examine the corporate, regulatory, pricing and litigation risks that can be avoided through sound records management. Discover why your company should care about records management and the challenges raised by email and various social networking tools. Legal and practical resources in Canada will be provided

Fee: $249

60LC Mon November 8 6:30-9:30pm

Professional Business Writing

Course Code: WRIT-9019

Your written words have more of an impact than anything you say or do. Written correspondence is virtually permanent. From emails to reports to letters your words need to carry credibility and accuracy. In A Day you will explore written communication skills, report writing, email etiquette and briefly touches on minute taking.

Fee: $249

60LC Fri September 24 9am-4pm

Professional Curriculum Vitae NEW!

Course Code: DEVL-9108

The number of pages isn't the only difference between curriculum vitae (CV) and a resume. Each of these documents represents your professional career on paper and is often your introduction to a new client, employer, or grant-provider. Learn what to include on your resume and CV, what purpose each document serves, and how to format each in a style that reflects both you as a person and as a professional. Discussion topics include formatting, word choices and key phrases, and how to consistently document your career on paper. Formatting CVs and resumes for online distribution will also be discussed.

Fee: $99

60LC Thurs September 23 6:30-9:30pm

RFP's & Proposal Writing

Course Code: BUSI-9114

Companies today are increasingly looking to do business with federal governments and other corporations, both in Canada and the United States, where federal spending is expected to top $3 trillion by 2010. Learn the basic principles to creating winning bids and proposal documents for contracts, including strategy design, RFP coverage, and the importance of compliance and writing tips.

Fee: $249

60LC Fri October 29 9am-4pm

Writing for the Web NEW!

Course Code: COMP-9574

This course addresses theories and practices specific to digital writing. Discussion topics include an analysis of print versus online writing styles, key elements of textual design and content, and the digital writer-reader relationship. Students will be provided with an overview of production, presentation, and public reception. We will also discuss copyright issues and effective ways to incorporate links and hypertext. This full-day course offers practical exercises and tools for effective writing for websites, blogs, online newsletters, wikis, and other public forums.

Fee: $249

60LC Wed November 24 9am-4pm

Writing Queries for Publication

Course Code:WRIT-9023

If you're ready to write and submit articles for publication, this session will help you craft winning query letters for magazines, newspapers, and online markets. Discussion topics include how to format and submit a letter in print and online, what key components are necessary in every query letter, and how to write a hook that will gain an editor's interest. Whether you are interested in sharing your business expertise in consumer or trade publications, this half-day workshop will prepare you to work with editors, pitch successful articles, and find markets suitable for your ideas.

Fee: $99

60LC Thurs October 7 6:30-9:30pm

Finance, Insurance & Law

Employment & Labour Laws

Course Code: LAWS-9024

Study pertinent legislation applicable to employers and employees. You will learn about employer/employee rights, disciplinary procedures, human rights, employment laws, pay equity, and other issues pertaining to labour and employment law. A shortened version of our full-length course, great for small business owners!

Fee: $249

60LC Sat October 16 9am-4pm

Human Rights and Violence Prevention in the Workplace- Hot Topics & Developments

Course Code: LAWS-9028

This half-day session will key on employer obligations regarding human rights and workplace violence prevention using key case studies (Dupont, OC Transpo). Special consideration will be given to Bill 29 including legal and practical tips regarding organizational policies and investigations. A must for supervisors!

$149

60LC Thurs October 21 6:30-9:30pm

Payroll 101

Course Code: ACCT-9011

As a small business, learn what you need to know to get your company's payroll running and compliant with current legislation, various government deductions and processes.

Fee: $249

60LC Fri October 22 9am-4pm

Small Business Bookkeeping & Tax Tips

Course Code: BUSI-9113

Ensure that you are on the right track when keeping the records of your business. Emphasis on tips to ensure you are following tax regulations and requirements.

$249

60 LC Sat October 23 9am-4pm

The Employment Contract

Course Code: LAWS-9030

Do you have employees that are on contract? Have you wondered what you are missing in their contract? This half day session is for you. Learn how to properly design a contract for either full time or part-time employees and the specific content that is a must. Additionally, discover what liability and risk you are taking by not having employment contracts in place.

Leadership & Management Strategies

Best Practices in Mentoring: Developing a Mentoring System for your Organization

Course Code: BUSI-9109

When best practices in mentoring are utilized both mentors and the mentored come away with far more than expected. In addition to individual benefits, organizations see measurable returns in the areas of recruitment and on boarding, retention and engagement, talent management and succession planning, organizational learning and development as well as internal and external company branding. Students will learn to: develop a business case to support mentoring, assess the needs and design a mentoring system to meet these requirements, promote, manage and support the mentoring program, once implemented and evaluate the mentoring program and incorporate mentoring best practices.

Business Succession Planning

Course Code: BUSI-9109

Are you thinking about retiring? Thinking of passing on the business or selling? If you are and want to see your business continue to be successful, then this course will help you discover valuable tips in Business Succession Planning. Learn what you need to know in planning any type of small business succession.

Leadership Coaching

Course Code: MGMT-9094

Learn effective coaching skills to enable you to empower yourself and those around you. Identify and claim your strongest leadership qualities while identifying ineffective language and perspectives from a certified coach. Take away powerful structures and tools you can use right away in the workplace and at home. Come and find your leadership edge!

$249

60 LC Thurs September 23 9am-4pm

Managing Workplace Email and Electronic Records

Course Code: LAWS-9029

This half-day session will examine the corporate, regulatory, pricing and litigation risks that can be avoided through sound records management. Discover why your company should care about records management and the challenges raised by email and various social networking tools. Legal and practical resources in Canada will be provided.

$149

60LC Mon November 8 6:30-9:30pm

Making Meetings Matter NEW!

Course Code: COMM-9130

Meetings are a complex human endeavour that require a skilled facilitator, as well as trained participants to be successful- especially involving problem solving or contentious issues. This seminar helps meeting participants develop an increased awareness of strategies that save time and make meetings more productive. Emphasis will be on best practices and will include a focus on Robert's Rules and other standards of governance.

$249

60LC Tues November 2 9am-4pm

Meeting Planning NEW!

Course Code: PLAN-9011

Planning is a key to the success of meetings and the happiness of the participants. Learn how to select venues, prepare basic budgets and negotiate with the venue. Selecting meeting floor plans and catering services will also be covered.

$249

60LC Mon October 4 9am-4pm

Negotiating Skills

Course Code: BUSI-9135

Not every deal needs to be about price! Learn how to accomplish win/win outcomes that everyone can accept. This session will examine different negotiating techniques and identifying individual needs and motivators to help you position a winning solution. Special attention will be spent on dealing with difficult negotiating partners and understanding the non-price variables that can make a difference.

$249

60 LC Tues September 28 9am-4pm

Performance Management

Course Code: MGMT-9101

Learn how to develop an effective performance management system for your organization. Special emphasis is placed on the roles of individuals in performance appraisal, employees' needs and values and how to make your evaluation message honest and positive.

$249

60 LC Thurs October 21 9am-4pm

Problem Solving and Critical Thinking

Course Code: BUSI-9133

Prepare yourself for change and improvement while influencing desired outcomes. Special emphasis on strength building, situational analysis and decision making skills.

Fee: $249

60LC Sat November 6 9am-4pm

Relationship Systems Coaching

Course Code: BUSI-9144

This session powerfully leverages the creative and problem solving capacity of a team or organization as a whole. Increase your organization or team's capacity for creative potential and improve inter-departmental cooperation through the reduction of "silos". By using the Organization Systems Coaching model your team will be on the leading edge of strategic, sustainable improvements to productivity, employee retention and communication.

Not offered this term!

Transition Coaching & Change Management

Course Code: MGMT-9113

Take a fresh look at how to truly integrate change management strategies into business processes. When projects get busy it is easy to sweep the people part of change into the corner. Learn how simple tools and approaches can make a huge difference to productivity, outcomes and people's perceptions about the change and their role in it. Bring your change project that needs touching-up and leave with some practical make-over tips.

Not offered this term!

Recruitment & Retention Strategies for the Employer

Course Code: BUSI-9099

Not sure what to ask prospective employees and you want to ensure you are complying with the law? Hiring employees is a major decision that has long term effects on your business. Learn behavioral based interviewing techniques and how to attract and retain employees in this challenging market.

Fee: $249

60LC Thu October 7 9am-4pm

Time Management Skills

Course Code: MGMT-9100

Learn how to hone and improve your personal and professional time management skills through a variety of exercises, theory and discussion. A great resource for employees looking to increase their productivity and efficiency in the office!

Fee: $249

60LC Fri November 5 9am-4pm

Team Coaching NEW!

Course Code: COMM-9131

Team Coaching is the Answer! With this workshop learn methods of creating sustainable improvements to relationships and communication. Develop a powerful sense of team spirit which enhances organizational climate, productivity and retention The development of constructive conflict skills, leading to rapid resolution and productive outcomes is also covered. Learn how to evaluation you progress with a preview of a Team Diagnostic Assessment Tool to measure the success of your team.

Fee: $299

60LC Thurs November 4 9am-4pm

Professional Business Packages

Administrative Assistance Package

Course Code: BUSI-9121

This package includes three workshops geared to motivate assistants who are seeking to improve their skills and play a key, productive role in the success of their organizations. Workshops included in your package:

- Internal Communications,
- Professional Business Writing, and
- Managing Difficult Situations.

By registering for all three workshops you save $50. See individual course for time and detailed description.

Fee: $629

60LC Thurs Sept 24/Oct 22/Nov12 9am-4pm

E Marketing Package

Course Code: COMP-9562

Maximize your presence on the Internet with this package of valuable workshops. Explore the uses of Social Media and how it can be used to market your business. Search Engine Optimization will study how best to position you company to ensure that you are at the top of any potential client's web search. Round out your experience with Google Ads, which will introduce you to new methods of web advertising. See individual courses for time and detailed description.

Meeting Administrative Package NEW!

Course Code: ADMN-9007

Involved in planning or running meetings? This package will assist individuals with both tasks. The package begins with Meeting Planning, and moves into the operation of a meeting with Making Meetings Matter, and record keeping in Introduction to Minute Taking. Ideal for anyone involved in the administration of meetings. See individual courses for times and descriptions.

Fee: $629

60LC Thurs Oct 18/Nov 8/Nov 18 9am-4pm

Professional Sales Package

Course Code: BUSI-9124

This package includes two workshops to enhance your sales techniques in today's challenging market. Build your presentation skills and enhance your selling strategies. Workshops included in your package:

- Business Presentation Skills, and
- Value Selling.

See individual course for time and detailed description.

Fee: $378

60LC Wed/Fri Oct 20/Nov 5 9am-4pm

Project Management Package

Course Code: BUSI-9130

This package includes three workshops that will help individuals quickly gain knowledge in the fundamentals of project management:

- Project Management Fundamentals,
- Fundamentals of Project Scheduling, and
- Microsoft Project Basics.

By registering in all three workshops, you save $75. See individual courses for times and detailed descriptions.

Fee: $629

60LC Fri Oct 1/Oct 20/Oct 29 9-4pm

Supervisors Package

Course Code: MGMT-9108

This package includes three workshops to motivate supervisors to attract and retain employees, empower yourself and those around you, as well learning how to develop an effective performance management system for your organization. Workshops included in your package:

- Recruitment & Retention Strategies for the Employer,
- Leadership & Coaching, and
- Performance Management.

By registering for all three workshops you save $50. See individual course for time and detailed description.

Fee: $629

60LC Thu Sept 23/Oct 12/Oct 21 9am-4pm

Train the Trainer

Course Code: DEVL-9053

The importance of training your employees has been proven to increase productivity. Training the trainer is equally important. This 2-day workshop will focus on how to:

- present in-front of an audience,
- facilitate content to a diverse audience,
- design a lesson plan,
- administer the logistical and equipment details of a workshop,
- create an interactive workshop utilizing group processes, and
- audio-visual equipment and give constructive feedback.

Fee: $449

60LC Fri & Sat October 22 and 23 9am-4pm

Project Management

Fundamentals of Project Scheduling

Course Code: BUSI-9101

Proper execution on a tight deadline requires well thought out estimates of duration and resource requirements to establish an achievable plan of attack. 'In a Day' you will learn how to create a project schedule as you work with a team to understand the techniques.

Fee: $249

60LC Fri October 15 9am-4pm

Project Management Fundamentals

Course Code: BUSI-9107

Confidently manage projects in the workplace. Explore steps in the project management process and identify your role as project team members. Whatever you do in your career, this 'In a Day' will provide you with an overview that will prove its worth, time and time again.

Fee: $249

60LC Fri October 1 9am-4pm

Service Excellence and Marketing

Advanced Customer Service and Client Recovery

Course Code: DEVL-9094

Every industry, every sector is now about service. Discover how to develop the steps to attaining service excellence, knowing your clients and managing differences. Develop effective methods of complaint handling and problem solving. The session will have special emphasis on client recovery and assessing company service strategies after a client loss.

Fee: $249

60LC Fri November 5 9am-4pm

Advertising 101

Course Code: MKTG-9018

Learn what you should know about advertising, where you should place ads, how to buy ad space and the different mediums available.

Event Management 101

Course Code: MKTG-9017

Get your event out there and recognized! Learn how to take a range of different events and market them to get the response and participation that you need.

Fee: $249

60 LC Mon Sept 27 9am-4pm

Effective Sales Management NEW!

Course Code: SKLS-9035

Are you sales management material? A good sales manager must understand the sales process and what it takes to secure the business however, it take much more than that to succeed in today's challenging and competitive business environment. The role of the sales manager has become more complex. This 6 hour workshop will address in detail, the evolution of the sales manager and the many day to day responsibilities.

Fee: $249

60 LC Mon September 27 9am-4pm

Overcome the Biggest Challenges in Sales Today! NEW!

Course Code: SKLS-9035

Why are there not enough hours in a day? How can I make more money? Why am I not closing more deals? If you as a salesperson are asking these questions, this program is for you. The 3 biggest challenges in sales today are "Managing Time Effectively", "Gaining Margin" and "Closing". Each of these topics is addressed in detail in this interactive 6 hour workshop. You can easily overcome each of these sales hurdles and achieve even greater success.

Fee: $249

60 LC Tues October 26 9am-4pm

Packaging Your Professional Presence for Promotion

Course Code: BUSI-9129

In today's tough economy you need to stand out for the right reasons. Whether you're looking for a job or looking for a promotion, your image (the way you appear, behave and communicate) plays a vital role in your professional success. Covering topics such as personal branding, dressing as a professional in your industry and out classing your competition with dining and office etiquette, this workshop will polish your professional presence and jump-start your image so you can reach your professional potential. Each participant will receive a copy of facilitator Amy Casson's new book "Executive Image Power" as well as an image workbook.

Fee: $239

Not offered this term. Check back soon!

Social Media Marketing for Small Business

Course Code: MKTG- 9021

Social Media Marketing for Small Businesses provides an introduction to social media, emphasizing the impact of new technologies on small businesses. This one-day introductory course is designed to simplify and demonstrate the many new channels of marketing, advertising and communication that make up Social Media and Web 2.0. Students will learn about online social networks, social bookmarketing/tags, consumer generated content, blogs/microblogs, brand monitoring and optimizing their organization's website for social media.

Fee: $249

60LC Sat September 25 9am-4pm

So you want to be a Consultant?

Course Code: BUSI 9136

And why not- you are a subject matter expert; you have a great network of contacts; and you always wanted to be your own boss. In this seminar learn why expertise and a stack of collected business cards are necessary but not sufficient conditions for developing a consulting business! Participants will learn through discussion and practice how to create their unique value proposition that targets a specific market need and how to identify the appropriate business model for your consultancy.

Speak & Profit- Building a Business in the Speaking and Training Industry

Course Code: BUSI-9143

Professional speakers and trainer get to help people and organizations succeed and bring in revenue. In this session, learn how to develop the presentation that people would pay to see and market yourself and your expertise to prospective clients. Also, price your services to maximize your revenue and bookings. Facilitated by the local chapter of the Canadian Association of Professional Speakers.

Value Selling

Course Code: BUSI-9123

To be successful in today's competitive and challenging business environment requires an ability to establish longstanding relationships based on integrity and trust. Your customers are looking for partners that understand their business. This workshop delivers powerful selling strategies and techniques that are guaranteed to enhance your sales revenue and profitability and instill confidence in your ability to succeed.

Fee: $249

60LC Fri November 5 9am-4pm

*HST will be added to course fees where applicable