Continuing Education
In a Day Business, Fanshawe College
Communications
Business Presentations
Course Code: BUSI-9095
This workshop concentrates on a variety of oral communication situations, including making presentations to peers and clients. Participants will learn the importance of audience identification, research, and writing for an oral presentation. Opportunities for practicing oral presentations will be given.
Fee: $265
60LC Thu
May 30
9am-4pm
Document Design
Course Code: BUSI-9156
Students will examine effective elements of visual communication including: graphic and textual content in business documents. This course provides tools to understand and solve visual communication challenges and the skills for developing textually and visually appealing documents. Topics include: typography and font, white spacing and graphic orientation, and overall presentation packaging.
Fee: $265
60LC Thu
Mar 15
9am-4pm
Grammar & Proofreading for Professional Writing
Course Code: WRIT-9021
A great refresher or introductory workshop, this session will key on the basics of good sentence structure, active and passive voices and easy references to use in the workplace. Develop quick skills in developing an eye for examining your own work and that of others and examining paragraph and sentence design with a critical eye. Examine the differences between online versus print documents and why white space is important!
Fee: $265
60LC Fri
May 25
9am-4pm
Grammar Boot Camp
Course Code: WRIT-9025
This session focuses on correcting the most problematic areas of good grammar and sentence structure. Discussion topics include key components of a sentence, proper punctuation, active and passive voice, subject-verb agreement, and pronoun case. Learn to develop an eye for problem areas and establish methods for proofreading written communication.
Fee: $119
60LC Thu
Oct 27
6:30pm- 9:30pm
Internal Communications Planning
Course Code: COMM-9103
Todays employees are bombarded with messages from every conceivable source. Learn how to develop an internal communications plan that will support your companys strategy and reinforce desired cultural characteristics through concepts such as Communications Research, Diagnosis, Message Encoding, Target Audience Analysis and Channel/Media Design.
Fee: $265
60LC Fri
Jun 15
9am-4pm
Introduction to Minute- Taking
Course Code: WRIT-9022
Whether your business meetings are formal or informal, good minutes can save time and energy for all parties involved. Your employer and fellow employees depend on accurate minutes from meetings. In this introductory workshop you will learn essential skills in taking minutes and develop a greater awareness of how to effectively communicate actions, assignments, and reports. NEW! Added because you asked for it."
Fee: $265
60LC Fri
May 18
9am-4pm
Managing Difficult Situations
Course Code: MGMT-9107
We've all been there, preparing in our head the dreaded or difficult conversation we know we must have with someone. Although this common type of conflict is inevitable in most human endeavours, deterioration of relationships doesn't have to be. Whether the conversation is with a colleague, a subordinate, or a supervisor there are strategies that can make the discussion go more easily for both sides with benefits to both parties. Learn how to recognize, and anticipate potentially difficult exchanges and develop strategies for managing them.
Fee: $265
60LC Fri
May 18
9am-4pm
Managing Workplace Email and Electronic Records
Course Code: LAWS-9029
This half day session will examine the corporate, regulatory, pricing and litigation risks that can be avoided through sound records management. Discover why your company should care about records management and the challenges raised by email and various social networking tools. Legal and practical resources in Canada will be provided
Not offered this term - check back soon!
Professional Business Writing
Course Code: WRIT-9019
Your written words have more of an impact than anything you say or do. Written correspondence is virtually permanent. From emails to reports to letters your words need to carry credibility and accuracy. In A Day you will explore written communication skills, report writing, email etiquette and briefly touches on minute taking.
Fee: $265
60LC Tue
May 15
9am-4pm
Also offered Thursday, Oct 20, 9am-4pm
Professional Curriculum Vitae
Course Code: DEVL-9108
The number of pages isn't the only difference between curriculum vitae (CV) and a resume. Each of these documents represents your professional career on paper and is often your introduction to a new client, employer, or grant-provider. Learn what to include on your resume and CV, what purpose each document serves, and how to format each in a style that reflects both you as a person and as a professional. Discussion topics include formatting, word choices and key phrases, and how to consistently document your career on paper. Formatting CVs and resumes for online distribution will also be discussed.
Not offered this term - check back soon!
RFP's & Proposal Writing
Course Code: BUSI-9114
Companies today are increasingly looking to do business with federal governments and other corporations, both in Canada and the United States, where federal spending is expected to top $3 trillion by 2010. Learn the basic principles to creating winning bids and proposal documents for contracts, including strategy design, RFP coverage, and the importance of compliance and writing tips.
Fee: $265
60LC Fri
May 25
9am-4pm
Writing for the Web
Course Code: COMP-9574
This course addresses theories and practices specific to digital writing. Discussion topics include an analysis of print versus online writing styles, key elements of textual design and content and the digital writer-reader relationship.
Fee: $265
60LC Thu
Mar 22
9am-4pm
Writing Queries for Publication
Course Code:WRIT-9023
If you're ready to write and submit articles for publication, this session will help you craft winning query letters for magazines, newspapers, and online markets. Discussion topics include how to format and submit a letter in print and online, what key components are necessary in every query letter, and how to write a hook that will gain an editor's interest. Whether you are interested in sharing your business expertise in consumer or trade publications, this half-day workshop will prepare you to work with editors, pitch successful articles, and find markets suitable for your ideas.
Not offered this term - check back soon!
Finance, Insurance & Law
Employment & Labour Law
Course Code: LAWS-902
Study pertinent legislation applicable to employers and employees. You will learn about employer/employee rights, disciplinary procedures, human rights, employment laws, pay equity, and other issues pertaining to labour and employment law. A shortened version of our full-length course, great for small business owners!
Fee: $149
60LC Thu
Jan 19
6:00-9:00p
Employment & Labour Human Rights & Workplace Violence
Board Governance
Human Rights and Violence Prevention in the Workplace- Hot Topics & Developments
Course Code: LAWS-9028
This half-day session will key on employer obligations regarding human rights and workplace violence prevention using key case studies (Dupont, OC Transpo). Special consideration will be given to Bill 29 including legal and practical tips regarding organizational policies and investigations. A must for supervisors!
$99
60LC Wed
June 1
6:30-9:30pm
Payroll 101
Course Code: ACCT-9011
As a small business, learn what you need to know to get your company's payroll running and compliant with current legislation, various government deductions and processes.
Not offered this term - check back soon!
Small Business Bookeeping & Tax Tips
Course Code: BUSI-9113
Ensure that you are on the right track when keeping the records of your business. Emphasis on tips to ensure you are following tax regulations and requirements.
Fee: $265
60LC Sat
June 16
9am-4pm
The Employment Contract
Course Code: LAWS-9030
Do you have employees that are on contract? Have you wondered what you are missing in their contract? This half day session is for you. Learn how to properly design a contract for either full time or part-time employees and the specific content that is a must. Additionally, discover what liability and risk you are taking by not having employment contracts in place.
Not offered this term - check back soon!
Leadership & Management Strategies
Best Practices in Mentoring: Developing a Mentoring System for your Organization
Course Code: BUSI-9109
When best practices in mentoring are utilized both mentors and the mentored come away with far more than expected. In addition to individual benefits, organizations see measurable returns in the areas of recruitment and on boarding, retention and engagement, talent management and succession planning, organizational learning and development as well as internal and external company branding. Students will learn to: develop a business case to support mentoring, assess the needs and design a mentoring system to meet these requirements, promote, manage and support the mentoring program, once implemented and evaluate the mentoring program and incorporate mentoring best practices.
Not offered this term - check back soon!
Building Trust in the Workplace
Course Code: BUSI-9157
No quality or characteristic is more important than trust. And yet it is the most challenging to build. When it comes to teams, trust is about vulnerability and the key ingredient is courage. In this course you will learn exercises and tools you can take back to the office and try with your teams. Learn the 13 behaviours that are common to people in high-trust relationships. Discover how behavioural profiling tools can assist you as you start the process of building trust.
Fee: $299 + HST
60LC Wed
Feb 1
9am-4pm
Business Succession Planning
Course Code: BUSI-9109
Are you thinking about retiring? Thinking of passing on the business or selling? If you are and want to see your business continue to be successful, then this course will help you discover valuable tips in Business Succession Planning. Learn what you need to know in planning any type of small business succession.
Not offered this term - check back soon!
Leadership Coaching
Course Code: MGMT-9094
Learn effective coaching skills to enable you to empower yourself and those around you. Identify and claim your strongest leadership qualities while identifying ineffective language and perpectives from a certified coach. Take away powerful structures and tools you can use right away in the workplace and at home. Come and find your leadership edge!
Fee: $265
60LC Thur 61LC Thur
May 17 or June 7
9am-4pm
Making Meetings Matter
Course Code: COMM-9130
Meetings are a complex human endeavour that require a skilled facilitator, as well as trained participants to be successful- especially involving problem solving or contentious issues. This seminar helps meeting participants develop an increased awareness of strategies that save time and make meetings more productive. Emphasis will be on best practices and will include a focus on Robert's Rules and other standards of governance.
Fee: $265
60LC Fri
Mar 1
9am-4pm
Meeting Planning
Course Code: PLAN-9011
Planning is a key to the success of meetings and the happiness of the participants. Learn how to select venues, prepare basic budgets and negotiate with the venue. Selecting meeting floor plans and catering services will also be covered.
Fee: $265
60LC Tue
June 5
9am-4pm
Negotiating Skills
Course Code: BUSI-9135
Not every deal needs to be about price! Learn how to accomplish win/win outcomes that everyone can accept. This session will examine different negotiating techniques and identifying individual needs and motivators to help you position a winning solution. Special attention will be spent on dealing with difficult negotiating partners and understanding the non-price variables that can make a difference.
Fee: $265
60LC Tue
May 8
9am-4pm
Performance Management
Course Code:
MGMT-9101
Learn how to develop an effective performance management system for your organization. Special emphasis is placed on the roles of individuals in performance appraisal, employees' needs and values and how to make your evaluation message honest and positive.
Fee: $265
60LC Thur
May 31
9am-4pm
Problem Solving & Critical Thinking
Course Code: BUSI 9133
Prepare yourself for change and improvement while influencing desired outcomes. Special emphasis on strength building, situational analysis and decision making skills.
Fee: $265
60LC Thur
May 24
9am-4pm
Relationship Systems Coaching
Course Code: BUSI-9144
This session powerfully leverages the creative and problem solving capacity of a team or organization as a whole. Increase your organization or team's capacity for creative potential and improve inter-departmental cooperation through the reduction of "silos". By using the Organization Systems Coaching model your team will be on the leading edge of strategic, sustainable improvements to productivity, employee retention and communication.
Not offered this term - check back soon!
Change Management
Course Code: MGMT-9106
Take a fresh look at how to truly integrate change management strategies into business processes. When projects get busy it is easy to sweep the people part of change into the corner. Learn how simple tools and approaches can make a huge difference to productivity, outcomes and people's perceptions about the change and their role in it. Bring your change project that needs touching-up and leave with some practical make-over tips.
$249
Not offered this term - check back soon!
Recruitment & Retention Strategies for the Employer
Course Code: BUSI-9099
Not sure what to ask prospective employees and you want to ensure you are complying with the law? Hiring employees is a major decision that has long term effects on your business. Learn behavioral based interviewing techniques and how to attract and retain employees in this challenging market.
Fee: $265
60LC Thu
14 Jun
9am-4pm
Time Management
Course Code: MGMT-9100
Learn how to hone and improve your personal and professional time management skills through a variety of exercises, theory and discussion. A great resource for employees looking to increase their productivity and efficiency in the office!
Fee: $265
60LC Fri
May 11
9am-4pm
Team Coaching
Course Code: COMM-9131
Team Coaching is the Answer! With this workshop learn methods of creating sustainable improvements to relationships and communication. Develop a powerful sense of team spirit which enhances organizational climate, productivity and retention The development of constructive conflict skills, leading to rapid resolution and productive outcomes is also covered. Learn how to evaluation you progress with a preview of a Team Diagnostic Assessment Tool to measure the success of your team.
Fee: $315
60LC Tue
Jun 5
9am-4pm
Administrative Assistance Package
Course Code: MGMT-9121
Learn how to hone and improve your personal and professional time management skills through a variety of exercises, theory and discussion. A great resource for employees looking to increase their productivity and efficiency in the office!
Fee: $699
60LC Fri
May 15/May 18/Jun 15
9am-4pm
E-Marketing Package
Course Code: MKTG-9022
Maximize your presence on the Internet with this package of valuable workshops. Explore the uses of Social Media and how it can be used to market your business. Search Engine Optimization will study how best to position you company to ensure that you are at the top of any potential client's web search. Round out your experience with Google Ads, which will introduce you to new methods of web advertising. See individual courses for time and detailed description.
Fee: $579
60LC SaThu/Thu/Sat
May 31/Jun 7/Jun 16
9am-4pm
Meeting Administration package
Course Code: ADMN-9007
Involved in planning or running meetings? This package will assist individuals with both tasks. The package begins with Meeting Planning, and moves into the operation of a meeting with Making Meetings Matter, and record keeping in Introduction to Minute Taking. Ideal for anyone involved in the administration of meetings. See individual courses for times and descriptions.
Fee: $699
60LC Thu
Feb 10, Mar 1
Mar 13
9am-4pm
Professional Sales Package
Course Code: BUSI-9124
This package includes two workshops to enhance your sales techniques in today's challenging market. Build your presentation skills and enhance your selling strategies. Workshops included in your package:
- Business Presentation Skills, and
- Value Selling.
See individual course for time and detailed description.
Fee: $699
60LC Tue/Fri
May 15/May 18/Jun 15
9am-4pm
Project Management Package
Course Code: BUSI-9130
This package includes two workshops to enhance your sales techniques in today's challenging market. Build your presentation skills and enhance your selling strategies. Workshops included in your package:
- Business Presentation Skills, and
- Value Selling.
See individual course for time and detailed description.
Fee: $699
60LC Tue/Fri
May 18/Jul 6/Aug 10
9am-4pm
Supervisors Package
Course Code: MGMT-9108
This package includes three workshops to motivate supervisors to attract and retain employees, empower yourself and those around you, as well learning how to develop an effective performance management system for your organization. Workshops included in your package:
- Recruitment & Retention Strategies for the Employer,
- Leadership & Coaching, and
- Performance Management.
By registering for all three workshops you save $50. See individual course for time and detailed description.
Fee: $699
60LC Thu
May 17/May 31/Jun 14
9am-4pm
Train the Trainer
Course Code: DEVL-9053
The importance of training your employees has been proven to increase productivity. Training the trainer is equally important. This 2-day workshop will focus on how to:
- present in-front of an audience,
- facilitate content to a diverse audience,
- design a lesson plan,
- administer the logistical and equipment details of a workshop,
- create an interactive workshop utilizing group processes, and
- audio-visual equipment and give constructive feedback.
Fee: $499
60LC Fri & Sat
May 11 & 12
9am-4pm
Project Management
Microsoft Project Basic
Microsoft Project Advanced
Fundamentals of Project Scheduling
Course Code: BUSI-9101
Proper execution on a tight deadline requires well thought out estimates of duration and resource requirements to establish an achievable plan of attack. 'In a Day' you will learn how to create a project schedule as you work with a team to understand the techniques.
Fee: $265
60LC Fri
August 10
9am-4pm
Project Management Fundamental
Course Code: BUSI-9107
Confidently manage projects in the workplace. Explore steps in the project management process and identify your role as project team members. Whatever you do in your career, this 'In a Day' will provide you with an overview that will prove its worth, time and time again.
Fee: $265
60LC Fri
July 6
9am-4pm
Service Excellence and Marketing
Advanced Customer Service & Client Recovery
Course Code: DEVL-9094
Every industry, every sector is now about service. Discover how to develop the steps to attaining service excellence, knowing your clients and managing differences. Develop effective methods of complaint handling and problem solving. The session will have special emphasis on client recovery and assessing company service strategies after a client loss.
Fee: $265
60LC Fri
May 25
9am-4pm
Advertising 101
Course Code: MKTG-9018
Learn what you should know about advertising, where you should place ads, how to buy ad space and the different mediums available.
Not offered this term - check back soon!
Event Management 101
Course Code: MKTG-9017
Get your event out there and recognized! Learn how to take a range of different events and market them to get the response and participation that you need.
Fee: $265
60LC Tue
May 29
9am-4pm
Effective Sales Management
Course Code: SKLS-9035
Are you sales management material? A good sales manager must understand the sales process and what it takes to secure the business however, it take much more than that to succeed in today's challenging and competitive business environment. The role of the sales manager has become more complex. This 6 hour workshop will address in detail, the evolution of the sales manager and the many day to day responsibilities.
Fee: $249
60 LC Sat
May 14
9am-4pm
Intro to Google AdWord
Course Code: COMP-9575
Learn how to place an ad in the right hand column of Google' s search pages. This course will introduce you to the basics of Google AdWords. You will learn about Google's Search Engine Response Pages and AdSense network ad placements. This includes the costs involved, how to start your account, create campaigns, run ads, select your keywords, run A-B Splits and manage your project for best results. This is an introductory course. A free Gmail account is required for you to take part in the "hands on" portion of the class-bring your Gmail username and password with you to class.
Fee: $99
60LC Thu
June 1
6:30-9:30pm
Live Event Management - NEW!
Course Code: MKTG-9115
Are you the person that goes to an event and visualized the event coming together? This three session workshop will aid uyou in all the logistics of putting on live and outdoor events, including municipality regulations, AGCO and law enforcement guidelines, getting your talent, obtaining sponsorship, marketing operations plus execution and post evaluation of your event.
Fee: $373
60 LC Tues
May 17/31
6:30-9:30pm
Overcome Challenges in Sales Today!
Course Code: SKLS-9035
Why are there not enough hours in a day? How can I make more money? Why am I not closing more deals? If you as a salesperson are asking these questions, this program is for you. The 3 biggest challenges in sales today are "Managing Time Effectively", "Gaining Margin" and "Closing". Each of these topics is addressed in detail in this interactive 6 hour workshop. You can easily overcome each of these sales hurdles and achieve even greater success.
Fee: $249
60 LC Sat
June 11
9am-4pm
Packaging Your Professional Presence for Promotion
Course Code: BUSI-9129
In today's tough economy you need to stand out for the right reasons. Whether you're looking for a job or looking for a promotion, your image (the way you appear, behave and communicate) plays a vital role in your professional success. Covering topics such as personal branding, dressing as a professional in your industry and out classing your competition with dining and office etiquette, this workshop will polish your professional presence and jump-start your image so you can reach your professional potential. Each participant will receive a copy of facilitator Amy Casson's new book "Executive Image Power" as well as an image workbook.
Not offered this term - check back soon!
Search Engine Optimization
Course Code: INFO-9013
This workshop is designed to help you get your website more exposure when potential clients use any search engine. Discover tips and techniques to get you website more visible on the net!
Fee: $265
60LC Thu
May 31
9am-4pm
Social Media Marketing – Small Business
Course Code: MKTG-9021
Social Media Marketing for Small Businesses provides an introduction to social media, emphasizing the impact of new technologies on small businesses. This one-day introductory course is designed to simplify and demonstrate the many new channels of marketing, advertising and communication that make up Social Media and Web 2.0. Students will learn about online social networks, social bookmarketing/tags, consumer generated content, blogs/microblogs, brand monitoring and optimizing their organization's website for social media.
Fee: $265
60LC Sat
June 16
9am-4pm
So you want to be a Consultant?
Course Code: BUSI 9136
And why not- you are a subject matter expert; you have a great network of contacts; and you always wanted to be your own boss. In this seminar learn why expertise and a stack of collected business cards are necessary but not sufficient conditions for developing a consulting business! Participants will learn through discussion and practice how to create their unique value proposition that targets a specific market need and how to identify the appropriate business model for your consultancy.
Not offered this term - check back soon!
Speak & Profit- Building a Business in the Speaking and Training Industry
Course Code: BUSI-9143
Professional speakers and trainer get to help people and organizations succeed and bring in revenue. In this session, learn how to develop the presentation that people would pay to see and market yourself and your expertise to prospective clients. Also, price your services to maximize your revenue and bookings. Facilitated by the local chapter of the Canadian Association of Professional Speakers.
Not offered this term - check back soon!
Value Selling
Course Code: BUSI-9123
To be successful in today's competitive and challenging business environment requires an ability to establish longstanding relationships based on integrity and trust. Your customers are looking for partners that understand their business. This workshop delivers powerful selling strategies and techniques that are guaranteed to enhance your sales revenue and profitability and instill confidence in your ability to succeed.
Fee: $265
60LC Sat
May 26
9am-4pm
*HST will be added to course fees where applicable
