We know that many students are facing difficult circumstances because of the COVID-19 pandemic and we want to share some information about opportunities for financial assistance.
International students: Please visit the COVID 19 - Info for International Students page for more information.
General questions about financial aid
Q. Can I call the Office of the Registrar or talk to someone about my financial aid?
A. Our call centre will be answering calls Monday to Friday from 10 a.m. to 6 p.m. Please see the number below for the appropriate department.
Information and Registrar office: call 519-452-4277 or email firstname.lastname@example.org.
Financial Aid: call 519-452-4280 or email email@example.com.
International students: call 519-452-4150 or email firstname.lastname@example.org.
Help with OSAP application
Q. Where can I get help with my OSAP application online?
A. Visit our OSAP and Student Loans page at www.fanshawec.ca/osap.
Changes to OSAP
Q. What has the Ministry of Colleges and Universities confirmed regarding changes to OSAP as a result of COVID-19?
As outlined on the OSAP Website, the Ministry is temporarily deferring loan payments and interest accrual for OSAP borrowers from March 30, 2020 to September 30, 2020. Deferrals of loan payments and interest accrual are automatic.
- During this deferral:
- Payments will not be withdrawn from your account if you are on pre-authorized debit;
- If you make payments through online banking or cheque, you are not required to send in payments due during this period;
- You can still make one-time payments online if you want to repay your loan faster. Payments during this period will go entirely towards your loan principal;
- Please contact the National Student Loans Student Centre for more info: www.nslsc.ca or 1-888-815-4515.
- If you have been directly impacted by COVID-19* and as a result your academic situation has changed (e.g. cancelled or shortened international exchange, co-op, or internship; failed a course, etc.), please contact the Financial Aid Office FAD@Fanshawec.ca to see how your situation impacts your OSAP.
*"Directly impacted by COVID-19" is defined as being personally ill with COVID-19, forced self-quarantine due to travel or having been in contact with someone with COVID-19, or caring for an immediate family member with COVID-19.
Federal portion of OSAP funding
Q. What about additional federal funding for OSAP?
The Federal Government has proposed changes to the Federal portion of OSAP funding for the 2020-21 academic year (starting in Fall 2020):
- To further assist students who are returning to studies in the 2020-21 academic year, the Canada Student Grant will double for eligible full-time students to up to $6,000 and for eligible part-time students up to $3,600. The Canada Student Grants for Students with Permanent Disabilities and Students with Dependents will also be doubled.
- The Canada Student Loans Program will be enhanced so that the maximum weekly amount provided to students will increase from $210 to $350 for the 2020-21 academic year.
Reporting other funding
Q. If I am approved for the CERB or CESB, do I have to report that as income on my OSAP application?
A: Yes, For the purposes of the provincial assessment for OSAP, any CERB or CESB received during the study period would be treated as student study period income and be subject to the $5,600 per term income exemption.
If you need to update your OSAP application for the 2019-20 academic year to include the CERB or CESB funding you received see the instructions below:
It’s important that you keep your OSAP application up-to-date as changes to your situation (for example, financial, academic, family) because it can impact the amount of funding you may be eligible to receive.
Once you submit your application, any change or update to your application will have to be provided in writing. You can upload the letter and any documentation online. Please be specific about type of income and dates/months that funding changes are for. Go to the "Required Documents" page (look under “What’s Done?”) and use the link to the "Optional Uploads" page. Go to OSAP Log in page.
After your documentation has been reviewed, your financial aid office will update your application or contact you if additional information or documentation is required. Generally, this process can take from four to eight weeks.
- The CERB is available to support students who made at least $5,000 (before taxes) in the last year, but only if they had been working and lost their source of income when the pandemic struck. More information can be found at: https://www.canada.ca/en/services/benefits/ei/cerb-application/questions.html#eligibility
- The CESB is available to support students and new graduates who are not eligible for the CERB. Visit the Government of Canada's Canada Emergency Student Benefit (CESB) page for details and application information. More information can be found at: https://www.canada.ca/en/department-finance/news/2020/04/support-for-students-and-recent-graduates-impacted-by-covid-19.html
If you have questions, please contact FAD@fanshawec.ca
Questions about federal government programs
Canada Emergency Student Benefit
Q. Do I qualify for the Canada Emergency Student Benefit?
A. The Canada Emergency Student Benefit will provide $1,250 per month from May to August for eligible students. Students with disabilities and students with dependents would receive an additional $750. Please note: Permanent Canadian residents are eligible to apply. Visit the Government of Canada's Canada Emergency Student Benefit (CESB) page for details and application information.
Canada Student Service Grant
Q. What is the Canada Student Service Grant?
A.The Canada Student Service Grant will help students gain work experience and skills while they help their communities during the COVID-19 pandemic. Returning students who choose to do national service and serve their communities will be eligible for up to $5,000 toward their education in the fall. Please note: Permanent Canadian residents are eligible to apply. The application process for these programs is not yet available. Fanshawe will provide more details on this program as it becomes available.
Employment Insurance (EI)
Q: How do I quality for Employment Insurance (EI) benefits?
Q: How can I apply for EI benefits?
A: To apply for EI benefits online, visit the Service Canada website.
Canadian Emergency Relief Benefit (CERB)
Q: Do I qualify for the Canadian Emergency Relief Benefit (CERB)?
A: Check the web site Canada Emergency Response Benefit (CERB) website.
Q: How can I submit a general request for information from Service Canada?
A: Requests for general information regarding Employment Insurance, Canada Pension Plan, Old Age Security, Social Insurance Numbers (urgent) and/or Passports (urgent) can be submitted to Service Canada through this online form.
Please note that this is a temporary service to ensure continuity of Service Canada services.
Q: How do I contact Service Canada departments?
- Canada Pension Plan and Old Age Security: 1-800-277-9914
- Employment Insurance: 1-800-206-7218
- Service Canada general information: 1-800-O-Canada (1-800-622-6232)
- Canada Revenue Agency website (Canada Emergency Response Benefit, subsidy for employers, changes to existing benefits, etc.)
Other federal government benefits
Q: How can I apply for other benefits, such as Canada Pension Plan-Retirement, Canada Pension Plan-Disability and/or Old Age Security/Guaranteed Income Supplement?
A: If you already have a My Service Canada account, log in and follow the instructions to apply.
If you do not have a My Service Canada account, you will first need to request a Personal Access Code by:
- Contacting the Canada Pension Plan and Old Age Security call centre at 1-800-277-9914
- Requesting a Personal Access Code online
- Using an existing EI four-digit access code that is sent to applicants by mail approximately two weeks after applying for EI benefits.
Questions about additional support
Fanshawe Student Emergency Fund
Q. Am I eligible for the Fanshawe Student Emergency Fund?
A. The winter 2020 Student Emergency Fund has now closed. The $1.5 million fund has been disbursed to 3,000 students to assist with immediate financial needs. Due to overwhelming demand, Fanshawe was unfortunately not able to provide funding to all students who applied.
Support for summer 2020 term students
Q. Is there any other financial support available to summer 2020 term students?
A. Summer 2020 Continuing Student Bursary
- Students returning in summer 2020 from a previous term of study are eligible for a continuing student bursary of up to $750 per student based on financial need. This will be processed as a credit against student accounts. Eligible students will be notified and a credit will be placed on their student account. This disbursement will begin the first week of classes.
Technology Scholarship for Summer 2020 Students
- International students who successfully complete their online term in summer 2020 and are proceeding in their studies for fall 2020 will be eligible to receive a $500 technology scholarship. This will be credited against student accounts. Eligible students will be notified. This disbursement will begin the first week of classes.
Fanshawe Student Union Fees
- FSU is contributing up to $400,000 to the Continuing Student Bursaries to allow more students to have access to bursaries and scholarships announced.
- FSU will offer a $50 per student fee credit for summer 2020 term. All students will receive this credit - after the tenth day of the summer 2020 term.
Support for fall 2020 term students
Q. Is there any other financial support available to fall 2020 term students?
- Fall 2020 Continuing Student Bursary:
Domestic students returning in fall 2020 from a previous term of study are eligible for a continuing student bursary of up to $500 per student based on financial need. This will be processed as a credit against student accounts. This bursary is targeting students who completed the winter 2020 term and are continuing their studies in fall 2020. Eligible students will be notified and a credit will be placed on their account. This disbursement will begin the first week of classes.
- International COVID-19 Online Technology Award:
Only level 1 international students registered in a fully online program for fall 2020 are eligible. Maximum $1000 to be paid out as $500 in level 2 after successfully completing level 1 studies in fall 2020 and continuing level 2 in winter 2021 and an additional $500 after successfully completing level 2 in Winter 2021 and continuing in level 3 or level 1 of the next program. This will be credited against student accounts. Eligible students will be notified. Only students who have not accessed any other scholarship/award for fall 2020 will be eligible.
Shortcut to this page: www.fanshawec.ca/covid19/financial
- Fanshawe’s commitment to academic quality and student success is stronger than ever.
- In 2018, Ayden Miller (keyboard/synthesizer), Stefan Boulineau (lead vocals) and Cole Wilson (lead guitar) formed their band New Friends while working together in the studio of Fanshawe Music Industry Arts program.