COVID-19 Health and Safety FAQ

Updated: October 7, 2021.

COVID-19 related documents and forms

 

Updated: August 25, 2021.

COVID-19 screening is mandatory

Health and safety protocols and procedures are in place across all our campuses. So far, Fanshawe has had a low number of cases of COVID-19, however, we need to remain vigilant and continue following public health guidelines. Please see the message below from Fanshawe’s Environment, Health, Safety and Emergency Services.

Everyone who comes to campus must complete the COVID-19 online screening assessment before coming to the College. It is mandatory to complete this screening each day that you are on campus. This is a necessary step to ensure the safety and well-being of our community. College staff are checking to see if you've completed the screening before coming to campus, and if you don't, you may be asked to leave campus or face disciplinary action related to Fanshawe’s Student Code of Conduct.

According to new provincial requirements, if you have been in close physical contact with someone who has travelled and returned from outside of Canada in the last 14 days, you are not to enter campus, and must stay home and self-isolate immediately. Close physical contact means being less than two metres away in the same room, workspace, or area; living in the same house; and/or being in the same classroom.

You can find the screening form on our website or by downloading the Fanshawe Stay Safe app through the App Store or Google Play.

Tips for study groups or group project work

It is important to practice physical distancing and wear masks indoors, both on and off campus. This includes when participating in a study group or group project work. Ideally study groups and group project work activity should be done virtually (e.g. Zoom meeting or Google Hangouts). Where that is not possible, remember that risk of transmission increases when you spend more than 15 minutes within two metres of each other, even when masked. If you must meet in person, remember to wear masks and stay a minimum of two metres apart.

COVID-19 report form – here to help

If you receive a positive COVID-19 diagnosis, or if there is a chance you have been exposed, remember to fill out the COVID reporting form on our website or through the Fanshawe Stay Safe app.

By doing so, the College can provide assistance with academic studies or supports while in self-isolation.

Remember the difference between the forms:

COVID online screening assessment – fill this out every day you will be on campus.

COVID incident reporting form – fill this out only to report a confirmed or potential exposure to COVID-19.

Thank you for your commitment to the health and well-being of our Fanshawe College community.

 

General information

Is the campus now open for all visitors?

While Fanshawe’s campuses will be open for the delivery of blended programs, we ask that you not attend campus unless you need to do so. For a list of student services offered in person and virtually, including hours and contact information, visit the myFanshawe portal. As of Monday, August 30, 2021 Academic School offices will be open for service in person.

We ask that visitors not attend campus.

All employees and students who are coming to campus are required to complete Fanshawe’s COVID screening form each day. Please do not enter campus unless you have completed and passed the assessment, as you may be asked by College staff to provide verification.

Which entrances will be open?

All entrances at each campus will be open (subject to construction-related closures or disruptions - please follow posted signage).

What services are open and closed at the London Campus?

A full listing of services can be found on the myFanshawe portal under Student Resources

Students, please note for your login: you will need to include fanshawe\ in front of your username (same username and password you use for FanshaweOnline).
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What will I need to enter campus?

Before you come to campus for the first time this semester, you must complete the online training module via FanshaweOnline (students) or Fanshawelearns (employees). This training is mandatory and you will not be permitted on campus if it is not completed prior to the start of classes. All employees, students, contractors and visitors who are coming to campus are also required to complete Fanshawe’s COVID screening form each day they plan to be on campus.

Please do not enter campus unless you have completed and passed the assessment, as you may be asked by College staff to provide verification.

If you do not pass the assessment or if you have concerns, please contact your School or administrator for next steps. Do not come to campus until a plan has been established to protect your health and safety and that of others.

The online screening assessment can be accessed on any device through Fanshawe’s Stay Safe app (App Store | Google Play) or at the following links:

Contractors: For more information, please visit the Contractor Information page.

What is the COVID-19 online screening assessment?

All employees, students, contractors and visitors who are coming to campus are required to complete Fanshawe’s COVID-19 screening form each day they plan to be on campus.

Please do not enter campus unless you have completed and passed the assessment, as you may be asked by College staff to provide verification.

If you do not pass the assessment or if you have concerns, please contact your School or administrator for next steps. Do not come to campus until a plan has been established to protect your health and safety and that of others.

According to new provincial requirements, if you have been in close physical contact with someone who has travelled and returned from outside of Canada in the last 14 days, you are not to enter campus, and must stay home and self-isolate immediately. Close physical contact means being less than two metres away in the same room, workspace, or area; living in the same house; and/or being in the same classroom.

The online screening assessment can be accessed on any device through Fanshawe’s Stay Safe app (App Store | Google Play) or at the following links:

Where can I find the online training module that I will need to complete before coming to campus?

Before you come to campus, you must complete the online training module via FanshaweOnline (students) or Fanshawelearns (employees) or by contacting your College contact (contractors). This training is mandatory and you will not be permitted on campus if it is not completed prior to the start of classes on September 7, 2021.

Students: Please go to your School’s home page for direction on how to locate and complete the online COVID-19 training. We recommend you complete the training on a desktop or laptop computer as mobile phones and tablets will sometimes cause errors and the course will not load.

Contractors: For more information, please visit the Contractor Information page.

What Food Services will be open for those at the London Campus in the fall?
  • Booster Juice
  • Oasis
  • The Out Back Shack

A full listing of services can be found on the myFanshawe portal under Student Resources

Students, please note for your login: you will need to include fanshawe\ in front of your username (same username and password you use for FanshaweOnline).

What areas will be closed while I’m on campus?

Cafeterias, lounges and study spaces will be open with restricted occupancy. Please follow posted signage and remember to practice good hand hygiene.

Please note: parts of the London Campus at 1001 Fanshawe College Blvd. are currently under renovations associated with the construction of Innovation Village. Some entrances, roadways and hallways may be temporarily unavailable. Detours are marked and signage will be posted indicating alternate access.

A full listing of services can be found on the myFanshawe portal under Student Resources

Students, please note for your login: you will need to include fanshawe\ in front of your username (same username and password you use for FanshaweOnline).

Can we use the elevators?

Elevators will be available for use. Occupancy will be limited and the number of people permitted is posted by each elevator. You must maintain a physical distance of two metres.

Avoid touching the elevator buttons with your fingers if you can. Wash your hands with soap and water or use an alcohol-based hand sanitizer after exiting the elevator.

There are decals on the floor indicating where to wait for people to exit the elevator.

I have a question that isn’t answered here. How can I contact someone?

Please reach out by live chat online at https://chat.fanshawec.ca/ or call 519-452-4430 x4277 – our team is available to answer your questions or refer you to the academic or student service areas.


Students

How do I obtain my FANCard/bus pass?

Information on how to obtain your FANCard: https://www.fanshawec.ca/fancard.

Information on the student bus pass: https://www.fsu.ca/bus.

Are Student Services available on campus?

Most student services will continue to operate virtually, and some are open for limited service in person (some may operate by appointment only). These services points may include emergency counselling and employment/entrepreneurial consults, FOL and IT support, library and learning resource supports and residence move in support/programming.

For a list of student services offered in person and virtually, including hours and contact information, visit the myFanshawe portal under Student Resources (students, log in with the same username and password you use for FanshaweOnline, and include fanshawe\ in front of your username).

As of Monday, August 30, 2021 Academic School offices will be open for service in person.

The Office of the Registrar will operate student service hubs at the main entrances of each campus (London Campus hub locations: B/T building, E building and the Student Wellness Centre). Customer service representatives will greet students and help them navigate to their academic lab activity or how to access the services they require. The kiosks will be designed to maintain physical distancing requirements. In addition, computers will be available to support completion of online active screening for those students who do not have electronic devices or internet access off campus.

Will lounges and homework labs be open?

Lounges will be open with available seating identified. Please adhere to the layout and do not rearrange furniture. Two metres of physical distancing must be maintained at all times in these areas.

Homework labs (A2020 and B1049) will be open 24/7 with limited occupancy. Pay to print is available in both labs. The Print Shop (B1002) is also open for printing needs.

Where can I print something at the London Campus?

Pay to print is available in both homework labs (A2024 and B1049). The Print Shop (B1002) is also open for printing needs.

Will students have access to their classroom lab spaces during unscheduled time in order to complete assignments as needed?

If using classroom lab spaces is part of a School’s Academic plan, students will be able to book appointments to schedule time in classroom lab spaces.

Is the Testing Centre going to be open for students with accommodations?

The Testing Centre will be open to accommodate testing. Students will book appointments using existing processes.

What parking options will be available to students at the London Campus?

General parking lots (lot 5 and lot 8): available on a first come, first serve basis at a rate of $2.50 per entry. If you live outside of the London Transit (LTC) bus routes, you will receive an email with additional parking information.

Can I rent a locker while on campus?

Locker permits are now available online. The cost for two terms (September 2021 to April 2022) is $20. Once payment is received a locker location will be assigned based on program locations. An email confirmation with the assigned locker number will be sent to the FanshaweOnline (FOL) account.

To apply for a locker click the link below and follow the steps:
https://aimsweb.fanshawec.ca/

  1. Select “Parking and Lockers Permits”
  2. The program will prompt you to log in using your FanshaweOnline user name and password
  3. You will be asked to agree with the terms of service (NOTE: make sure to review the Locker Rules and Regulation before agreeing to the terms of service)
  4. Select "Locker ($17.70)"
  5. Select "Next"
  6. Select "Next"
  7. Check "I authorize Fanshawe to process payment for my Parking/ Locker services"
  8. Select "Add permit to cart"
  9. Select "Complete Checkout"
  10. Enter your Credit Card Information
  11. Select "Pay with your Credit Card"

A receipt with your new locker location will be emailed to your FanshaweOnline account.

Will student equipment be available for loan?

Where books, media or other IT equipment are required for completion of academic activities, distribution and return of the items will follow the process prescribed in the attached Curbside Pickups of Program Equipment document. Pickup of items will be limited to counter pick up and by appointment only.

Will there be protocols in place to help visually impaired students who may not be able to see signs, floor decals or visual cues?

Yes! 

Fanshawe's Human Resources and Accessibility Services departments consult on renovation and signage projects throughout the College, to ensure Fanshawe is compliant with the Accessibility for Ontarians with Disabilities Act (AODA). This includes ensuring people with low vision can navigate the campus easily, even during COVID-19.

When a student with low vision or visual impairments registers with Accessibility Services, an Accessibility Counsellor works with the student to ensure they are oriented to the College and able to enjoy a successful Fanshawe experience, with solutions provided based on the student’s individual needs.

Students with questions may contact Accessibility Services at 519-452-4282 or accessibility@fanshawec.ca. To register with Accessibility Services, visit www.fanshawec.ca/earlyid.

I have a question that isn’t answered here. How can I contact someone?

Please contact your program coordinator, Academic Advisor or School for further assistance.


Health and safety

What safety measures are in place to protect employees and students while they are on campus?

Our goal is to provide a healthy and safe campus to support teaching and learning.

Screening

All employees and students will be required to complete a COVID-19 online screening assessment each day they plan to be on campus. Please do not enter campus unless you have completed and passed the assessment, as you may be asked by College staff to provide verification.

If you do not pass the assessment or have concerns please contact your School or administrator for next steps. Do not come to campus until a plan has been established to protect your health and safety and that of others.

The online screening assessment can be accessed on any device through Fanshawe’s Stay Safe app (App Store | Google Play) or at the following links:

 

Incident reporting

If you experience symptoms of COVID-19, you will need to complete Fanshawe’s COVID-19 incident report form. *Please note: This form is to be filled out only for suspected or confirmed COVID-19 cases. This form is different than the online screening assessment, which needs to completed by students and employees each time they come to campus.

 

Other safety measures

We have strategies in place to support physical distancing, including staggered start times, reduced classroom capacity, increased physical space between employees and students in academic and computer labs and barriers at desks or work stations where appropriate.

Hand sanitizer dispensers and cleaning and disinfection measures will also be in place. The College continues to follow guidance provided by local health authorities related to environmental cleaning and disinfection for non-health care settings.

Have there been any updates to fresh air intake, ventilation, filtration and exhausted air systems?

Yes. The HVAC systems are programmed to fully purge each building two hours before the first class and two hours after the last class each day.

Where the College would normally optimize operation of HVAC system to run at lower air exchange volumes during low occupancy hours of operation, the HVAC systems are set to operate as if buildings are at 100% capacity at all times.

What protocols are in place for washrooms on campus?

Washroom occupancy will be limited to the number of available sinks. Barriers will be in place between sinks. Arm pulls have been installed on all exterior doors to eliminate need for hand contact on handles as exiting the washroom. Queues will be identified outside each washroom with signage.

Washroom cleaning and disinfection will occur hourly.

What type of security will be offered on campus?  

Security guards will provide support to screening and COVID-19 related compliance behaviours. Special Constables and security guards will also provide first aid services and assist with peer monitoring and enforcement of physical distancing and other COVID-19 prevention measures. The Security Control Centre can be reached by dialing 519-452-4400. In cases of emergency, they can be reached at 519-452-4242 or through the Fanshawe Stay Safe App.

What do I do if I feel ill?

If you experience symptoms of COVID-19, complete the Ontario Health Ministry Online Assessment tool to determine your next steps.

For employees: If you begin to feel ill, please leave campus immediately, advise your manager or Associate Dean and complete the COVID incident reporting form.

For students: If you begin to feel ill, please leave campus immediately, advise your program coordinator and complete the COVID incident reporting form.

Is COVID-19 testing available at Fanshawe's London Campus?

Any student who requires a test can schedule an appointment with the Fowler Kennedy Medical Clinic (Room J1004) by calling 519-452-4230. No walk-ins will be permitted. The clinic is open Monday to Friday, 9 a.m. to 3:30 p.m.

Additionally, during school start up this fall Fanshawe's campuses in London will host eight COVID-19 immunization clinics in partnership with the Middlesex-London Health Unit, from August 30 to September 24, 2021. Any Fanshawe students, staff, contractors or volunteers who have not received a first or second dose are encouraged to attend one of these on-campus clinics. Details are available on the myFanshawe portal under News and Notices (students, log in with the same username and password you use for FanshaweOnline, and include fanshawe\ in front of your username).

Do I need to quarantine for 14 days if travelling from outside of Canada before I come to campus?

Any Canadian or International student or employee who travels outside of Canada during the 14 days before first coming on campus is expected to abide by federal and provincial travel requirements prior to coming on campus. This may include quarantine, self-isolation, testing or other public health requirements as specified by the governments of Canada and Ontario. Student and employees are responsible for ensuring they are aware of the requirements for their particular circumstances.

If a student or faculty were to be diagnosed as having COVID-19 would the entire class that was in attendance need to be quarantined until they could be tested?

This decision will be made on a case-by-case basis. Through Public Health’s contact tracing, they will determine if all protocols were followed and will determine if the students and faculty members were at risk and/or close contacts of a confirmed case. Please note, that the likelihood of the need to quarantine is greatly reduced if all students and employees adhere to all COVID-19 protocols, physical distancing and masking.

If I have a cold but test negative for COVID-19, do I still need to quarantine for 14 days?

The College will defer to public health authorities for recommendations in each case as to whether or not a negative test is enough to allow a student or employee to return to campus.

What happens when a staff or student is sick or doesn’t feel well? Do they need to quarantine for 14 days?

Please complete our online screening assessment for next steps or call your family doctor, medical practitioner, TeleHealth Ontario or a public health unit for advice on how to proceed.

What penalties are in place if a student or a staff member provides false information in their online screening assessment?

The College will follow the Student Code of Conduct and the employee disciplinary process. An investigation will be initiated and the student or employee may face a potential penalty.

Do I need to wear a face mask or gloves while I’m on campus?

Non-medical face coverings (e.g. cloth mask, disposable mask, bandana, scarf or similar item that covers the nose, mouth and chin without gapping) will be worn at all times when in publicly accessible places (hallways, academic labs and classrooms, washrooms, reception areas, food services, etc.).

Please note disposable masks with exhale valves or vents are not permitted, as they do not prevent the spread of droplets. In addition, face shields and hard plastic facemasks that rest on the chin and do not make contact with the rest of the face are also not permitted substitutes, as they do not cover the nose and mouth adequately.

Non-medical face coverings are not required when:

  • Employees are working alone within employee only spaces (i.e. individual offices or cubicles, trade shops, lunch rooms) or when two metres of physical distance can be maintained or it is indicated otherwise in the department risk assessment.
  • Students/employees are working/studying alone in an enclosed publicly accessible space. (i.e. academic lab, classroom, study room).

*NOTE: Wearing a non-medical face covering does not exempt you from physical distancing. In all cases, wearing of non-medical face coverings does not exempt persons from remaining physically distanced, where possible, or the use of barriers as the primary means of protection.

Good hand hygiene practices and minimizing contact with your face should be followed at all times.

Gloves will be issued to those employees and students who normally require them as part of their assigned duties. Gloves are intended to prevent transmission of infection from one person to another. They are not intended to be worn during regular duties as part of personal protective measures. Gloves should not be worn during the course of regular desk or customer service duties as COVID is potentially transmitted from one touched item to another. Employees and students should instead, wash their hands frequently and disinfect common touch surfaces between uses.

What if I can’t wear a mask due to medical reasons?

If a student or employee is not able to wear a mask due to a documented disability or medical exemption, an accommodation review will be initiated to enable an alternate work or learning plan to be established. Students will access this process through Accessibility Services (accessibility@fanshawec.ca or 519-452-4282) and employees through a request to their administrator. After review and approval, a decal will be provided to affix to ID cards as proof of an accommodation.

When must safety glasses and face shields be worn for COVID-19 protection?

Fanshawe has updated its eye protection requirement in accordance with public health guidelines for Ontario.

What's new?

The requirement has been amended to remove the previous "less than five minute" exemption. Effective June 11, 2021, where there is not a barrier in place, safety glasses or a face shield will be required any time an employee or students works within two metres of another person for any length of time. For example:

  • Faculty checking on student work;
  • Passing of material or equipment between two persons;
  • Two employees working behind the same service counter; or
  • Two students working or studying together.

What do I need to do?

Where faculty, staff and students already wear safety glasses or face shields (e.g. in our academic lab settings and service locations), no action is needed. Please note there is no exception based on how short or long the interaction is – if you are closer than two metres, please wear eye protection.

As a reminder, the Campus Store does have a limited supply of safety glasses on hand. Visit www.fanshaweretail.ca and search "safety glasses" for more information.

Are there protocols in place to sanitize shared equipment and tools?

Yes, there are protocols in place to sanitize equipment and tools between uses. Please follow the posted instructions in academic spaces for placement of clean and dirty hand tools and supplies.

How do I protect myself against COVID-19?

Please practice good hand hygiene and respiratory etiquette:

  • Stay home if you are feeling ill.
  • Avoid close contact with those outside of your immediate household. If physical distancing is a challenge, you are encouraged to wear a non-medical face coverings (e.g. cloth mask, disposable mask, bandana, scarf or similar item that covers the nose, mouth and chin without gapping).
  • Non-medical face coverings are required to be worn at all times when in publicly accessible places (hallways, academic labs and classrooms, washrooms, reception areas, food services, etc.).

    Please note disposable masks with exhale valves or vents are not permitted, as they do not prevent the spread of droplets. In addition, face shields and hard plastic facemasks that rest on the chin and do not make contact with the rest of the face are also not permitted substitutes, as they do not cover the nose and mouth adequately.
    *NOTE: Wearing a non-medical face covering does not exempt you from physical distancing.

  • Cover your mouth and nose with a tissue when you cough or sneeze. Throw the tissue away in a closed garbage bin and wash your hands immediately. You can also cough into your sleeve.
  • Clean your hands often with soap and water or use alcohol-based hand sanitizer.
  • Clean and disinfect frequently touched objects and surfaces (including your phone).

For more information, you can visit the Middlesex-London Health Unit (MLHU) COVID website.

What is Fanshawe's Stay Safe app?

The Fanshawe Stay Safe App (App Store | Google Play) has been updated with new and improved features. Along with the ability to receive notifications in the event of an emergency, the app now has the following:

  • COVID-19 Screening Assessment Tool allows you to complete the required online screening assessment prior to coming on campus each day right from your device. You can find the appropriate forms under Emergency Information & Contacts > COVID Forms. Once submitted, you will receive an email confirmation as proof of completion. Please note: This is not the same form as Reporting COVID-19. 
  • Report COVID-19 Incident allows you to report a suspected or confirmed COVID-19 case. If you begin to feel ill, you will need to complete Fanshawe's online COVID-19 Incident Report. You can find the appropriate forms under Emergency Information & Contacts > COVID Forms. 
  • Mobile Blue Light sends your device's location to Campus Security Services if you need immediate assistance. Mobile Blue Light is only available at Fanshawe's London Campus (1001 Fanshawe College Blvd.) **You will be required to enter your name, cell phone number and the email address for your emergency contact. This information will not be shared. It will be used only to enable safety features.
  • Friend Walk sends your location to a friend or family member in real-time and allows them to watch you walk to your destination to make sure you get there safely.
  • Work Alone is now automated. Activate the feature to indicate you are working alone on campus, and the app will send you periodic requests to check in. If you don't respond, Campus Security will check to ensure you are okay.
  • Additional Campus Maps have been added and include new interactive features.

If you do not have the free app currently on your device, you can download it through the App Store or Google Play.

If you have already downloaded the Fanshawe Stay Safe app, there is no need to do anything to be able to use the new features.

What is the COVID Alert app?

The COVID Alert app, Canada's free COVID-19 exposure notification app, is available for download. A user of the app will receive a notification on their smartphone screen if they have had prolonged, close contact with someone who has tested positive for COVID-19 and also uses the app. It then provides public health advice and suggestions for what steps to take after exposure to the virus.


The COVID Alert app, which is available for download on a volunteer basis, is meant to supplement contact tracing efforts already in place by public health authorities. The aim is to reduce the amount of time it takes to notify all the people who have been potentially exposed to a positive case of COVID.

Fanshawe employees and students are not required to download the app but it is encouraged.

The app doesn't store or share any personal or medical information or GPS-location data, but rather uses randomly generated, anonymous codes and Bluetooth signals between phones that also have the app downloaded to keep track of the proximity and duration of a certain contact.