COVID-19 - Info for International Students

Information for international students for May 2021

Updated May 6, 2021.

You can reach staff at the International Centre Monday through Friday by phone at 519-452-4150 between 7:30 a.m. and 5:30 p.m. EST (Eastern Standard Time). You can contact us by email at between 7:30 a.m. and 5:30 p.m. EST or speak to our Customer Service Representatives Monday through Friday by “live chat” between 9:00 a.m. and 5:00 p.m. EST. Please use this link for the live chat option. There is no delay in application time. We are available and look forward to talking with you 'virtually' in the coming days.

Appointments for current students: Connect with a Student Life Coordinator Monday through Friday, between 7:30 a.m. and 5:30 p.m. Please use this link to book your appointment with a Student Life Coordinator.

Appointments for future students: Connect with our International Education Advisors who live and work in various countries around the world. Please use this link to book your appointment with an International Education Advisor.

COVID-19 Readiness Plan

Q. What is the latest information about travelling to Canada?

A. As of April 22, 2021, the Canadian government has imposed a 30-day ban on all commercial and private flights from India and Pakistan.

* As of February 22, 2021, all travellers to Canada must:

  • Arrive at either Toronto, Vancouver, Montreal or Calgary;
  • Provide proof of a negative COVID-19 molecular test before boarding a flight and be tested again upon arrival in Canada;
  • Stay in a government-appointed hotel for three nights at their own expense while awaiting test results. Travellers will be required to book this in advance of travelling. Please see the website for more information about booking a government-authorized hotel room;
  • Complete the mandatory 14-day quarantine period (three days in an appointed hotel, followed by 11 days in a secondary location).

All Fanshawe students must complete the COVID-19 Readiness Form to have their quarantine plan approved at least five to seven days before travelling. Fanshawe Cares Arrival Services will continue to offer transportation and quarantine supports for students. If you are not in Canada and plan to travel soon, please contact and we can help with your plans.

*As of May 10, 2021, After the three-day stay in a government-authorized hotel, Fanshawe students are required to complete the balance of their 14-day quarantine in either: one of Fanshawe’s partner hotels or on-campus residence. For details, please contact


Q. What is the Fanshawe Cares Quarantine Credit?

A. Registered students arriving for the first time in Canada to Toronto Pearson International Airport are eligible for a $500 Fanshawe Cares Quarantine Credit to help with quarantine costs. Eligible students will receive a credit to their student account after the 10th day of classes in their next semester.

Am I eligible? Yes, if you:

  • Have arrived between February 22 and April 17, 2021;
  • Are registered for the May 2021 semester;
  • Will be registered for the September 2021 semester (if May 2021 is a break semester);
  • Have completed the COVID-19 Readiness Form.

Your safety matters. Fanshawe International is encouraging only those who need to be in Canada (i.e. blended programs) to arrive during this time. Fanshawe Cares continues to provide transportation between quarantine locations and COVID-19 testing, free of charge, within southwestern Ontario.

May 2021 students

Q. I am starting my program in May 2021 without a study permit approval. What if I receive a denial?

A. If you have applied for a study permit prior to May 3, 2021, from outside of Canada, you are permitted to begin your studies online from your home country.

For summer 2021 term students who are denied a study permit by August 6, 2021, please note that your study permit denial needs to be submitted to Fanshawe College within 20 days of the date on the IRCC letter. No refunds are available after August 6, 2021, regardless of the denial date.

Students who are denied a study permit by August 6, 2021 have the following three options:

  1. Withdraw from your program and request a refund of tuition and fees paid for the term (less $250 administration fee). For this option, you are asked to complete the online withdrawal/refund form within 20 days of the date on the IRCC letter. You will need to log in with your WebAdvisor user name and password.
  2. Continue studying and re-apply for a study permit within 20 days of notification of denial. If a study permit is approved on the second attempt, all study time completed will count toward the Post-Graduate Work Permit process. If a second study permit is refused after August 6, 2021, no refunds will be given for the Summer 2021 term. For this option, you are asked to email within 20 days of a study permit denial and include a copy of the IRCC letter as well as proof that you have re-applied for a study permit.
  3. Defer to the next available term*. All fees paid for the Summer 2021 term will be moved forward to the next available term. Students are eligible for a refund of fees paid in the deferred term only if a study permit is denied by the 10th day of classes. For this option, you are asked to email within 20 days of the study permit denial and attach a copy of the denial letter. The Refund Coordinator will then work with the Admissions Team to have the deferral processed.

The next term may or may not be Fall 2021; it depends on program and seat availability.


Q. I am an English for Academic Purposes (EAP) student for May 2021. Can I start my program without a study permit? What if I receive a study permit denial?

A. If you have applied for a study permit prior to May 10, 2021 from outside of Canada, you are permitted to begin your studies online. If you are denied a study permit after the fifth day of classes you must complete the online withdrawal/refund form within five calendar days of receipt of the notification of denial by IRCC and no later than June 18, 2021.

Study permit denial refunds are subject to a $250.00 administrative fee. Please note: If you withdraw after the dates outlined above for any reason, all fees paid for that semester will remain with the College.


Q. I don’t think online delivery is for me. Can I defer my program to a future date?

A. Yes. Fanshawe will work with you to determine the most suitable approach in this challenging situation. If you wish to defer, please contact your agent or email


Q. Can I withdraw from my program scheduled to begin in May 2021?

A. Yes. We will be happy to work with you to find a solution for the May 2021 semester. However, if you would like to withdraw and request a refund, please contact


Q. Many IELTS test centres are closed around the world. Are there any new options available to meet English requirements?

A. Fanshawe College will accept the Duolingo Language Test and the IELTS Indicator Test for some future intakes. More details are available on the English Language Requirements page.


Q. I have questions about work and my PGWP. Who can I contact?

A. You can email or book an appointment online with our Student Life Coordinators.


Q. How does the Morcare health insurance billing work?

A. Health Insurance for international students is billed on an annual basis.

Students starting Summer 2021 will be invoiced (pro-rated) for coverage for the remaining months of the academic year (May 2021 to August 2021).

Students starting Fall 2021 will be invoiced for the full year of coverage (September 2021 to August 2022).

Students starting Winter 2022 will be invoiced (pro-rated) for coverage for the remaining months of the academic year (January 2022 to August 2022).

*If your program continues in September 2021, that is the beginning of the billing cycle for the next academic year.


Events and videos

Q. Are there upcoming online events?

A. There are many online events for international students leading up to each semester.

Fanshawe International is hosting a series of virtual workshops on Tuesdays and Thursdays.

Tuesdays from 11:00 a.m. to 12:30 p.m.: hosted by Student Immigration Advisors on topics such as: Study Permit extensions, Co-op Work Permit extensions, PGWP applications.

Join Tuesday workshops on Zoom.

Thursdays from 11:00 a.m. to 12:00 p.m.: hosted by Student Life Coordinators, and are more general conversation topics.

Join Thursday workshops on Fanshawe International’s Facebook page.

​​​Please watch this page for other events.

Q. How can I find any of the online video sessions done by Fanshawe International?

A. You can connect with our social media accounts to see what we have been doing.



Immigration issues

Immigration FAQs

Q. I am currently in Canada and was planning to start the first term of my program but my program has been deferred to a future start date. Am I allowed to stay in Canada or what are my options?

A. If you are already in Canada, you must begin your program the following semester or within 150 days of receiving the deferral notice, whichever comes first. However, you are not eligible to work on/off-campus until your program starts.

If you are in Canada and your program start date is more than 150 calendar days from now, you may need to leave Canada.

If you do not wish to leave Canada, you should consider applying for Visitor status:


Q. I completed my program, and my next program has been deferred to a future term. Can I continue to stay in Canada? Am I able to work during this time?

A. You can only work 150 calendar days in between the end of a program that you have successfully finished, and the start of a new program.

You might need to extend your study permit and co-op work permit (if applicable), based on your new program start date. 


Q. My courses for Level 2 or above are offered entirely online or through a combination of both online and face-to-face delivery for the new term. Can I defer my registration to a future term? 

A. If you choose to take a term off, you will NOT be considered a registered student for the term. (This means you are not allowed to work.) This could also negatively affect your program progression and your eligibility for a Post-Graduate Work Permit (PGWP).


Q. Can I work in Canada if my courses are online?

A. Yes. Online and blended course delivery are the current alternative options due to COVID-19. This means you are eligible to work 20 hours per week.


Q. I’m in Canada and was scheduled to continue my program (Level 2 or above of the same program) in the next term, but the level has been deferred to a future term. Is this a scheduled break and am I eligible to work full-time?

A. Yes. If your program has been deferred by the College to a future term, this is considered a scheduled break. During regularly scheduled breaks, you may work up to full-time hours. (You must have been a full-time student in the previous term, and be registered as a full-time student in the future term).

However, students in Canada should not work more than 150 calendar days consecutively for each calendar year.


Q. Can I apply for my Post Graduate Work Permit with an unofficial transcript from WebAdvisor?

A. Yes. Immigration, Refugees and Citizenship Canada (IRCC) has confirmed that the WebAdvisor transcript will be accepted.


Additional information for international students for Winter 2021

Fanshawe International Student Experience Guarantee - Winter 2021




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