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July 7, 2016

A Canada Post service disruption could begin as early as Monday, July 11, 2016. In the event of a service disruption, Canada Post will not deliver any mail and will not accept any new items. Canada Post has stated that any mail already within the postal system will be secured and delivered once operations resume.

Fanshawe College recognizes a postal service disruption could impact communications between the College and our current or prospective students who normally send and receive important information about registration, residence, etc. through the mail system.

In the event of a postal service disruption, Fanshawe has plans to reduce any impact by temporarily changing our standard operations if necessary. Important information may be communicated with students through email, phone or courier service. We ask all students to please ensure their WebAdvisor accounts are updated with current phone numbers, email addresses and other contact details.

We will make every possible effort to ensure students are not disadvantaged in any way by a possible postal service disruption. Please check back on Monday, July 11, when we will post an update on the status of the service disruption. Until then, we recommend that you do not mail any important documents to Fanshawe College through Canada Post.


Colleges and Universities across Canada are currently making arrangements to exchange transcripts electronically in the event of a postal service disruption.

If you have any questions, please contact our Registration and Records team by email at

OCAS applications:

If you have requested transcripts electronically through your application, you will not be impacted by this service disruption.

If you have not already mailed your transcripts / documents to, please wait until Monday when we know the full impact of the service disruption before you mail anything.

If you have recently mailed your transcripts / documents to and they do not appear on your application as of Monday, July 11, you may need to re-send them to us by courier.

OSAP and financial aid:

In the event of a postal service disruption, students have two options for submitting their student loan documents:

  1. You may drop off your loan documents at a Service Canada Office near you;
  2. You can also courier your loan documents to the National Student Loans Service Centre (NSLSC) at your own expense.
    If you choose to courier your MSFAA, Part-Time Certificate and Student Loan Agreements, please note you MUST include a clear photocopy of two pieces of government-issued ID (one SIN card, the other photo ID). The address for the couriers is provided below:
    National Student Loans Service Centre
    14th Floor, 2 Robert Speck Parkway
    Mississauga, Ontario L4Z 1H8

Borrowers will be encouraged to use the online tools available for applications, communications, etc. Borrowers will also be encouraged to use Electronic Fund Transfer options for payments instead of mailing in cheques.

Letters will be produced based on the usual production process and held in secure storage locations until normal postal operations resume. Once the service disruption is over, all mail that was produced will be transported to Canada Post for processing and delivery.

Thank you,
Fanshawe College