Business Analysis Series

The role of the business analyst is mission critical to any project or change initiative. Business Analysis (BA) delivers practical, hands-on, experience-based training in the core knowledge and skills of business analysis.

Developed by leading practitioners and educators, the program combines industry expertise and emerging best practices to provide comprehensive training for business analysts and others who want to advance their knowledge and skills in this growing field. During the program, you will become conversant with A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide). As the field evolves and the body of knowledge expands, so too does our curriculum.


Module 1: Fundamentals of Business Analysis

2 Days

This interactive experience provides an introduction to the discipline of business analysis, including opportunity analysis, business case development, requirements elicitation, visual modeling and requirements management techniques to ensure the solution meets the business need.

Module 2: Accelerated Requirements, Elicitation & Analysis

3 Days

Speed up the cycle of requirements: elicitation, documentation, communication and validation with team-based collaborative techniques using visual models. You'll get better requirements, faster!

Module 3: Facilitation Techniques

2 Days

A requirements workshop is a great way for a team to collaborate, define and validate requirements. In this interactive workshop you will practice facilitation techniques to manage the group dynamics and help the team perform its best.

Module 4: Modeling Business Processes & Workflow

3 Days

Explore the key elements of a business process including governance, metrics, strategic alignment, modeling of roles, activities and sequences and inputs and outputs. Examine different modeling notations including flow charting with Swimlanes, Unified Modeling Language activity diagrams and Business Process Modeling Notation.

Module 5: Use Case Modeling

2 Days

Use cases were originally conceived to help capture and organize requirements for software systems, but they have proven to be useful for so much more. In this course, learn how to apply use cases in feasibility studies, business cases, requests for proposals and more.

Module 6: Validating & Testing Requirements

2 Days

The challenge of business analysis is getting it right, and then making sure that the solution really meets the business need. In this workshop you will learn traceability and scope control techniques.

Module 7: Business Analysis in an Agile Environment

2 Days

Agile Scrum is an incremental, iterative framework for project management and software development that allows your solutions to evolve through collaboration with cross-functional teams executing strategy at the front line - Focus, Measurement and Accountability.