Customer Service Professional

Acquire a deep appreciation for the value of exceptional service; learn how to set, improve and sustain customer value in the organization; develop powerful techniques for understanding customer perspectives and creating long-term business relationships; and learn client management skills that form the foundation of unique customer experiences.

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Contact Corporate Training Solutions at 1-844-CTS-FANS (287-3267) or CTS@fanshawec.ca to learn more about this course and future offerings.