Overview

Advanced Customer Service

This course describes the strategies for resolving complex customer issues and rebuilding customer relationship in an IT contact centre.

Course Code: 
ADMN-3013
Area of Interest: 
Computers & Telecommunications

 

Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.