Condo Administration & Human Relations


Condo Administration & Human Relations

Examine the information, knowledge and skills required for effective condominium management. Build on the knowledge gained in the Condominium Law course through the application of the Condominium Act, including amendments made in Protecting Condominium Owners Act, 2105 and other legislation in day-to-day operations. Focusing on the practical aspects of management and communication in condominiums, the following topics will be among those covered: the development of a condominium, the first year, preparing for and managing Board and General meetings, contracting, staff management, condominium insurance, communication, writing and negotiation, ethics, as well as dispute resolution and conflict avoidance. As of November 1, 2017, this is one of the four courses which are the educational requirements for a general license under the Condominium Management Services Act. This Act requires all condominium managers and providers in Ontario to be licensed. For more information on licensing, contact the Condominium Management Regulatory Authority of Ontario (CMRAO) at This is also one of the four courses which is compulsory for those managers who wish to write the Association of Condominium Managers of Ontario's RCM exam. For more information on the RCM, contact ACMO at Note: On November 1, 2021, responsibility for licensing education will transfer to the CMRAO and they will be introducing 6 different courses that will be required for licensing. Notwithstanding this, the four current ACMO courses will continue to be valid education for a license until October 31, 2022, provided you have enrolled in at least one ACMO course and applied for their Limited License before November 1, 2021. If you do this, and complete the four ACMO courses by October 31,2022 you will be deemed to have met the education requirement for licensing. Visit, and click on Education to see more information and to confirm the transition plan.
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Area of Interest:
Business, Finance & Administration

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