Overview

Conflict Management

The American Management Association (AMA) recently revealed the average manager spends 20+ percent of their day engaged in a conflict situation. It also identified that conflict management was the only skill that positively correlated to higher earnings and promotion. Discover a workable conflict management model, discuss case studies in conflict management, and take away successful conflict management strategies to apply in your workplace.

Course Code: 
BSCI-9059
Area of Interest: 
Business, Finance & Administration

 

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