Customer Service: Magic of Suggestion

Knowing how to use suggestions properly in a customer-service setting is an effective tool to spike sales. When used in the right format, customers will listen to what you have to say and trust your advice. Participants will leave this workshop with the communication skills in the application of suggestion selling as well as explore stereotypes of salespeople that will help you gain a strong relationship with your customer.

Contact parttimestudies@fanshawec.ca to learn more about this course and future offerings.