Overview

Customer Service: Magic of Suggestion

Knowing how to use suggestions properly in a customer-service setting is an effective tool to spike sales. When used in the right format, customers will listen to what you have to say and trust your advice. Participants will leave this workshop with the communication skills in the application of suggestion selling as well as explore stereotypes of salespeople that will help you gain a strong relationship with your customer.

Course Code: 
BUSI-9231

 

Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.