Overview

Customer Service: Overcoming Obstacles

Good managers take the time to solve recurring issues in the workplace and to seek out the bottom of the problem and work their way up. This workshop starts by teaching participants the tools for identifying the situational problem and then search for the foundation of the problem in order to come to a reasonable solution. After completing this workshop participants will walk away with the skills to collaborate and reach a consensus when a problem arises as well as implement an initiative to come to a fair conclusion.

Course Code: 
BUSI-9232

 

Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.