Overview

Customer Service Package

It sounds simple, but successful organizations recognize that customer satisfaction stems from a series of interconnected causes and disciplines. The foundation of creating a customer service culture is understanding expectations, going the extra mile, and being a customer advocate. The following provides the professional development you need to exceed your customers' expectation today and every day! Join us for the following 4, half day workshops: Effective First Impressions, Generate Customer Interest, Overcoming Customer Service Obstacles and The Magic of Suggestion.

Course Code: 
BUSI-9234

 

Thank you for your interest in this course. At this time, there are no upcoming classes scheduled. New offerings in future terms will appear below so you are encouraged to check back again throughout the year. To inquire about when upcoming classes might be planned, please fill in the form on this page and we will respond shortly.