Creating a Corporate Service Culture

Overview

Creating a Corporate Service Culture

This course reviews the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness, and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices. This course is offered through OntarioLearn by host college, Algonquin College.
Course Code:
CORP-1001
Area of Interest:
Business, Finance & Administration

Course Offerings

Winter 2022

to
$308.97
Registration Opens
Delivery:
Online
Location:
London
Section Number:
50LC
Refund Policy:
14 days after course start date

Course Details

More details