Overview

Veterinary Office Skills & Procedures

This course will cover the administrative and clerical procedures involved in a veterinary medical practice, including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. This course will stress the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking, collection of information, and maintaining a professional manner.

Course Code: 
OFAD-1016
Area of Interest: 
Health, Food & Medical

Course Offerings

Fall 2019

September 10, 2019 to December 17, 2019
$380.34
Delivery:
Online
Campus Code:
London Campus Off Site
Days & Times:
Section Number: 50LC
Refund Policy: 14 days after course start date