Overview

Veterinary Office Skills & Procedures

This course will cover the administrative and clerical procedures involved in a veterinary medical practice, including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. This course will stress the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking, collection of information, and maintaining a professional manner.

Course Code: 
OFAD-1016
Area of Interest: 
Health, Food & Medical

Course Offerings

Winter 2020

January 14, 2020 to April 21, 2020
$380.34
Delivery:
Online
Campus Code:
London
Days & Times:
Section Number: 50LC
Refund Policy: 14 days after course start date