Registration in a part-time program is done on a course-by-course basis. Select available courses to your online shopping cart. If a course is not showing any upcoming start dates, please check back next term or contact the academic school to find out when it might be offered. For assistance, please contact Part-Time Studies at parttimestudies@fanshawec.ca or 519-452-4444.

  • Overview

    Program Description

    This program is designed to provide graduates with the knowledge and skills needed to function as a clerk.assistant/receptionist in a variety of health care facilites including hospital units, doctor's offices and clinics. 

  • Courses

    Program Requirements

    Level 1 Credits
    Take all of the following Mandatory Courses:
    COMP-1378 Microsoft Office Essentials 3
    You will acquire skills using a variety of operations found in Microsoft Word, Excel and PowerPoint and develop keyboarding skills (min. 35 wpm), through hands-on experience and assignments. Note: This is a compulsory course in the Health Care Office Assistant Program.
    HLTH-1209 Medical Terminology & Anatomy 3
    This basic course will focus on the anatomical structure and functions of the human body and the related terminology used to describe body parts, structure, and function. Related terminology will also include general or symptomatic terms, diagnostic terms, surgical procedures and abbreviations.
    HLTH-1007 Processing of Physicians' Orders 2
    Enable students to demonstrate appropriate processing skills for the completion of physicians' orders.
    HLTH-1208 Patient Preparation in Health Care 2
    This course will give you the knowledge and skills required to prepare a client for examination, including measuring vital signs, measuring height and weight, positioning and draping, use of proper body mechanics, tray preparation and specimen collection. You will learn how to complete a proper health assessment using a review of body systems. Knowledge will be gained in the ares of infection and infection control; medical and surgical asepis, professionalism and communication. All of the knowledge and skills acquired will prepare you for working in a health care setting.
    COMP-1128 Computerized Billing 3
    It is strongly recommended that students have: medical terminology, good typing skills and basic computer knowledge. The course is designed to provide the student with the fundamentals of learning Computerized Medical Billing, as well as an understanding of the Schedule of Benefits and Preambles of the Ministry of Health.
    COMM-1054 Professional Communication 2
    Designed to improve the student's written, verbal, and non verbal communications skills. An introduction to the essential concepts and skills required to build successful relationships within a group and organization structure. Communication, business ethics, teamwork, group dynamics, team building and customer relations are discussed.
    HLTH-1010 Organizational Skills 3
    This course will focus on personal and organizational skills required by persons employed in health care in an office/clerical assistant role. This will assist them to effectively carry out their role in assisting with the administration of a nursing unit/health care facility office.
    COMP-1130 Medical Transcription 1.5
    You will be introduced to medical documents and reports. This course is designed to simulate medical transcription practices used in a health care environment.
    ADMN-1045 Electronic Patient Records 3
    This course is designed to provide the student with the fundamentals of learning basic electronic patient scheduling and registration. It will also examine the health record as it is used in health care organizations. A major emphasis is on confidentiality and the legal aspects of health information documentation. It is strongly recommended that students have medical terminology, good typing skills and basic computer knowledge.
    Program Residency
    Students Must Complete a Minimum of 6 credits in this
    program at Fanshawe College to meet the Program Residency
    requirement and graduate from this program
  • More Information

    Learning Outcomes

    The graduate has reliably demonstrated the ability to:

    1. Demonstrate effective communication and interpersonal skills in interactions with the interdisciplinary health care team, departments, patients, clients, and the community.
    2. Explain human anatomy and utilization of appropriate terminology in the performance of duties.
    3. Discuss an understanding of the legal and ethical parameters affecting the health care setting.
    4. Perform accurate record keeping including billing, transcribing physician's orders, patient chart maintenance, business correspondence.
    5. Demonstrate effective organizational skills in carrying out assigned responsibilities.
    6. Explain an understanding of the organization, departments, and functions of a health care setting.