Settlement Workers assist newcomers (immigrants and refugees) to settle into their communities and schools by assisting and providing direct, front-line services of support, information, referrals, advocacy, and orientation for families through the process of Settlement. Many of these families need assistance with housing, employment, legal assistance, clothing and food as well as education. There is limited available training to people in this field and agencies respond by doing in house training of their staff.
Settlement Workers are employed in a variety of employment sectors, including; government, community agencies, libraries, churches and schools.
Note: This program is fully online.
Level 1 Credits HUMA-1016 Foundations of Settlement Workers 3 In this course, the participants are introduced to the role of the Settlement Worker and their scope of practice. Through class discussion, lectures, & case scenarios, the learner will explore confidentiality & privacy, Settlement philosophies of best practices, legalities and role boundaries, case management, conflict resolution, cultural competency, cultural sensitivity, relationship building and the expectations of the Settlement Worker. HUMA-1017 Advocacy & Professionalism 2 Settlement Workers need to advocate for the newcomers/immigrants to ensure their integration into their communities is successful. In this course the learner will participate in learning activities that demonstrate effective methods of advocating, ways to improve independence in their clients, how to mobilize/network for a resolution, protecting their clients from the media/exploitation and community building. HUMA-1018 Family/Individual Support Services 3 This course will focus on the services and supports that the Community & Settlement Worker has available to newcomers/immigrants and will provide you with the skills and assertiveness to effectively navigate them. Topics include; youth in Settlement, role of family dynamics/gender in immigrants, family Settlement planning, adaptations in becoming a Canadian family, and preparing a needs assessment for your clients. HUMA-1019 Case Management & Settlement Counselling 2 In this course the learner will discuss case management in relation to a family centered approach for the Newcomer. Settlement counselling will be discussed, in relation to effective counselling skills, individual and family counselling and employment counselling. FINA-1043 Family/Individual Finances for Newcomers 2 This course examines the following finances; everyday banking, loans, insurance, housing expenses, budgeting, long term planning, taxes, investments and contracts and leases. Through discussion and case studies the learner will participate in creating household budgets, the rights and responsibilities associated with finances, consumer protection, and available sources of funding. DEVL-1037 Interviewing for Settlement Worker 3 This course will focus on interview skills, including the first intake meeting and establishing a professional relationship with your client. Other topics, that will be covered include, rapport and trust building, open ended versus closed ended interview questions, non-verbal communication, and managing client expectations. SFTY-1045 Safety & Life Skills for Newcomers 3 This course focuses on the integration of Newcomers into the Canadian way of life. Through discussions and group work the following topics will be addressed; driving, safety in the home, weather and seasons, neighbourhood safety, internet safety, emergency services, food safety, and transportation systems. LAWS-1053 Canadian Law, Culture & Integration 3 The course will focus on Canadian Law; including rights and responsibilities of Canadian citizens, social and political participation and elections. Canadian culture will also be addressed and how a newcomer would integrate into the Canadian culture and still maintain some of their own cultural heritage. Religion will also be discussed in this course. HLTH-1160 Health & Well-Being 3 In this course, the learner will study the following topics; health and well being, including healthy eating, and lifestyle, dental health, public health issues, addictions and prevention, and mental health.
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