SCWI: Being Successful Online

Learning to Learn Online

Learning to Learn Online is a course that helps you prepare for online learning success at Fanshawe by introducing you to the online learning environment and your role as a learner within it. As you come to understand yourself as a self-directed learner, you will also be introduced to effective learning strategies: time management for online learners, information management, professional communication, and reading strategies. You may access this course by clicking the e-book link below. You may also access this course by clicking on the Learning to Learn Online Course link below. This link takes you to FanshaweOpen platform. As a first time user be sure to register for access to the course. Click the ‘register’ link to access the registration page.

FanshaweOnline (FOL) help for students

FanshaweOnline (FOL) is a Brightspace learning platform for Fanshawe College students.

  1. Getting started

    The Getting Started topics introduce FanshaweOnline's basic user interface, navigation tools, and how to manage your account settings.

  2. Other FOL help videos:

    These videos show you how to navigate various features of FOL.

  3. Virtual Classroom (Bongo) help documentation

    Bongo is the virtual classroom that is used by Fanshawe College. The link below provides various documents that are designed to assist you with navigating the Virtual Classroom.

  4. FanshaweOnline help documentation:

    The link below provides you with access to various documents that will support your navigation of FanshaweOnline (FOL).

  5. Frequently asked questions:

    Fanshawe has answers to frequently asked questions (FAQ). Check these out first before seeking other assistance.

IT Services

Fanshawe’s IT Services are here to support your learning by assisting you with resolving any technical issues you are experiencing. Below are the methods you can use to contact IT Services. Be sure to have your student number ready before you contact them. If you do not know your student number contact your Dual Credit Teacher or Dual Credit College Professor. When you have made contact with someone in IT Services be sure to let them know that you are a student in a Dual Credit course.

Call the IT Service Desk at 519-914-0951 or 519-452-4430 x4357


Password reset

If you forget your password try to reset it yourself. It is quick and easy. Below is a link that provides you with instructions on how to reset your password. Be sure to have your student number ready prior to resetting your password. If you do not know your student number contact your Dual Credit Teacher or your College Professor.

Student software downloads

Fanshawe students have access to certain software for free. Click the link below to discover the software that you may access.