(Online) Part-Time Studies FAQ's

FAQs: Textbooks

Q. What textbooks will I need and where can I buy them?
A. Required course textbooks are listed in the course information sheet, which can be accessed once you have successfully logged in to your course online. Textbooks can be purchased two ways:

  1. Ordered online via the Fanshawe Bookstore. Note: you will need to know course code to complete this process.
  2. Purchased in person at the Fanshawe Bookstore in room F1002. Note please be prepared to provide attendants with your course code so that they can help you find your appropriate textbook. You may contact the Bookstore at 519-452-4260.

FAQs: Course Information Sheets

Q. I would like more information on a course, such as evaluation criteria and textbook information.

A. You can retrieve any course information sheet online, Use this link to get started.

FAQs: Logging in

Q. My course starts in a week. Why can't I see it?
A. You will not have access to your course until the official start date.

Q. Where do I find my student number / customer number?
A. Your student number is located on the top right corner of your receipt.

Q. Why doesn't my OntarioLearn course appear on FanshaweOnline?
A. Your OntarioLearn course is offered on a separate online platform. Just prior to the course start date, you will be emailed login instructions to the OntarioLearn platform.

Q. How do I know if my online course is FanshaweOnline, or OntarioLearn?

A. All OntarioLearn courses have a section number of 50LC-54LC, while FanshaweOnline courses are 40LC-44LC

FAQs: Testing and final exams

Q. My course has a final exam. How do I arrange this?
A. Most final exams can be taken in class or online. Consult your instructor for specifics. If you are in an OntarioLearn course and need to book an exam at Fashawe College, please email olexam@fanshawec.ca  

FAQs: Final grades

Q. I have finished my course online. Where can I get my final grade?
A. Your grade should be calculated in your course's grade book on FanshaweOnline. However, your official final grade is only available on your WebAdvisor account. Please note: the posting of your grade may be delayed for approximately two weeks from your official course end.

FAQs: Am I Ready for Online Learning?

We know that online learning can have unique challenges and opportunities for learners, which is why we've developed a tool to help you assess your readiness as an online student. Click here to take our online readiness survey!

Contact Information:

Registration/WebAdvisor Issues
The Office of the Registrar
Telephone: 519-452-4444


FOL Technical Support:
Telephone: 519-452-4430 ext. 4357
Email: helpdesk@fanshawec.ca


FOL Part-Time Studies (Main Contact):

Email: PartTimeStudies@FanshaweC.ca 


OntarioLearn (Main Contact):
Email: ontariolearn@fanshawec.ca