Digital Communication Management program - 2022/2023

This program is offered to international students only.

Pursue a career in communications and add practical digital media skills to your resume with this one-year post-graduate program in Digital Communication Management.

This program will provide you with functional knowledge and specialized skills in core areas of digital communications including content strategy and curation, user experience and user design.

Upon completion of this graduate certificate program, you’ll be prepared for jobs including:

  • Digital communication specialist
  • Social media manager
  • Social media strategist
  • Digital media manager

Prepare for a successful career in digital communications!

  1. Become an expert in digital communication strategy to develop and analyze materials which attract and engage diverse audiences
  2. Hone your communications skills to create and distribute content for a range of platforms using multimedia and interactive tools
  3. Cultivate strategies for personal and professional development to enhance work performance and maximize professional opportunities in communication management
  4. Learn professional communications industry standards, practices and ethics and copyright law in the development and delivering of content
  5. Gain practical skills in user experience, from conceptualization to implementation of multi-platform programming


This program pairs well with graduate certificates such as Public Relations - Corporate Communications, Marketing Management or Advanced Communications for Professionals



Admission Requirements - 2022/2023

Admission Requirements

A Two- or Three-Year College Diploma, or a Degree
(Note: minimum 'C+' average or cumulative 2.5 GPA)
Professional background and experience as judged by the College to be equivalent to the above

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years. SDS Program Requirements.
  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10

Recommended Academic Preparation

It is highly recommended that students be proficient in the following areas before entry into the program:
  • Business Communication � oral and written
  • Computer applications, particularly Microsoft Word, Excel and PowerPoint

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:

  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements


Digital Communication Management-2022/2023

Level 1
Take all of the following Mandatory Courses:
COMM-6042Writing for Digital Media 13
Students will learn essential skills in terms of writing for a variety of platforms and audiences to create engaging copy that will promote brands, build awareness, and increase audience engagement for creative storytelling.
DIGL-6007Digital Media & Design 13
Using a variety of software, students will be able to create, edit and produce visually appealing images and graphics that are suitable for social and digital strategies, presentations, websites, etc.
MMED-6038Multimedia Production 13
Using a variety of industry standard software, students will learn key aspects of photography, video and sound as well as how to edit a variety of files.
MGMT-6160Digital Project Management3
Project management is an essential skill set required in today's fast-paced work environment. This course provides students with an overview of project management skills and the tools needed to deliver successful projects on time and on budget. Students will learn the fundamental principles of project management including assessment, needs analysis, building timelines, budgets, project planning, and working to deadlines.
MGMT-6161Organizational Behaviour & Ethics3
Being a valued employee means you not only have the required skills for the job but also that you understand how to be successful in the workplace environment. In this course students will learn about motivations, ethics, team building, leadership, and group dynamics in order to understand what they bring to the team and how to work effectively in teams. Issues related to conflict resolution, leadership, and cross-cultural communication will also be explored. Current workplace standards of behaviour and ethical challenges drawn from current events will also be addressed.
DIGL-6008Digital Analytics & Optimization3
This course covers the various frameworks, tools, and techniques related to digital analytics. Students will learn how to track campaign performance, access visitor behaviour data, and gain the competitive intelligence required to optimize marketing campaigns and improve the online use experience by understanding and interpreting Google Analytics. Topics include metrics and data collection, Key Performance Indicators (KPIs), Search Engine Optimization (SEO) measurements, and optimizing paid search campaigns.
MGMT-6162Social Media Management3
This course teaches students best practices in terms of creating and managing social media strategies in order to increase engagement, build a brand, and protect its online reputation. Social media analytics will also be covered in order for students to be able to create and interpret analytic reports and provide meaningful recommendations.

Level 2
Take all of the following Mandatory Courses:
COMM-6043Writing for Digital Media 23
Building on the skills in Copywriting for Digital Media 1, students continue to work on more advanced copywriting and editing for a variety of platforms and channels, including campaign writing and creating targeted writing for different key audiences across different platforms. Students will also learn the process of developing storyboard and scripts for various types of videos, including corporate videos, animation, documentary-style and voice over-based videos.
DIGL-6009Digital Media & Design 23
Building on the design and software skills learned in Digital Media and Design I, students will explore design specific to current digital platforms. Design for social media marketing, email marketing and other digital formats form the foundation of this course. Adobe Creative Cloud software (Illustrator, InDesign and Photoshop) will be used to create 2-D illustration, photo illustration, geofilters, digital advertising, editorial and more.
MMED-6039Multimedia Production 23
Students will learn how to create and edit compelling brand videos using industry standard software. Time and project management skills are emphasized to reflect the demands of the media production industry.
COMP-6055Website Design & Content Management3
Students will learn the basics of HTML and CSS, as well as how to plan for and create a professional website from start to finish using WordPress as a content management system. Students will also learn best practices for selecting and managing a variety of suitable web content.
MKTG-6035Digital Marketing Strategy3
Communications and marketing professionals play an important role in the digital marketing strategy and execution within an organization. It may be managing the overall strategy or executing an element or tactic within the strategy. This course provides students with the foundation to build a digital marketing strategy based on insights driven research, a solid promotional mix and measurements tied to results. In this course, students will use past work, case studies, group work and real world examples to build an understanding of how a digital marketing strategy helps businesses achieve business goals.
ENTP-6006Business & Entrepreneurial Skills3
This course gives students insight into the functions of a small to medium sized business as well as the opportunities and challenges related to entrepreneurship. Students will develop a small business concept and explore topics that include: market research and business planning; business structure, legal considerations, and government regulations; financial planning principles; customer acquisition through prospecting, networking, referrals and marketing; sales skills, customer experience and ethics.
INNV-6002Digital Media Portfolio3
This course gives students the opportunity to use innovation and imagination to create a digital media portfolio demonstrating the skills acquired in the program. Students will plan, pitch, launch, maintain, and evaluate their projects with the support and feedback of their instructor and peers. Over the duration of the term, novel and adaptive thinking skills as well as reflective practice will be evaluated through self-assessment. Students will then present their completed digital media portfolio project to peers and industry professionals.

Program Residency
Students Must Complete a Minimum of 11 credits in this
program at Fanshawe College to meet the Program Residency
requirement and graduate from this program

Careers - 2022/2023

Career Opportunities

Graduates of this program will possess in-demand skills that are desirable across all employment sectors and that enhance graduates� advancement potential. In particular, career opportunities exist in the following fields: business, finance, health care, information technology, management, government and non-profit. Job titles may include digital communication specialist, social media manager, social media strategist, and digital media manager.

More Information - 2022/2023

A One-Year Ontario College Graduate Certificate Program
Program Code: DCM1
Campus Code: LC (LC - London)

September/January Admission
15 week terms

Academic Calendars available at


School of Contemporary Media: 519-452-4227

Program Description

Digital Communication Management is a two-semester Ontario College Graduate Certificate program that is intended to prepare students to deliver messages in today's increasingly connected media environment. It is designed for students who want to expand their skills in the production and management of social media, media communications, video and audio production, photography, web and digital design.

Graduates will be able to leverage these skills in content strategy and curation, as well as user experience and design to develop significant opportunities for employment in almost any sector that wishes to engage or educate an audience.

Learning Outcomes

The graduate has reliably demonstrated the ability to:

  1. Create and distribute content for a range of platforms using multimedia and interactive tools.      
  2. Conceptualize, develop and manage the implementation of multi-platform programming based on convergence skills to enhance user experience. 
  3. Apply analytical and creative skills to refine the layout and development of a variety of communication materials to increase audience engagement.       
  4. Cultivate strategies for personal and professional development to enhance work performance and maximize professional opportunities, including self-employment.  
  5. Comply with professional communications industry standards, practices and ethics and copyright law in the development and delivering of content for diverse audiences.
  6. Apply data analytics skills in the strategic development of communication materials that align with the client's goals.    
  7. Employ creative techniques and problem-solving skills to enhance audience engagement with communication materials.

Program Pathways

For information about Program Pathways visit

Program Details

More details

2022/2023 academic year: Refer to the More Info tab to view offerings for the 2022/23 academic year. Canadian students can start applying in early October for programs with Sep. 2022, Jan. 2023 and May 2023 start dates through

Canadian Students

International Students

Start Dates
2021 September
2022 January
2022 September
2023 January
Program Code

Program Coordinator:

Jackie Westelaken

Day Time
Ontario College Graduate Certificate
30 weeks