Program delivery note

Program delivery note: Fanshawe will temporarily deliver this program as listed under "locations" to the right of your screen or in the "+ more details" menu on mobile. Delivery format may change for January 2021 and onwards.

Overview - 2021/2022

Please note: The Fall 2020 intake of this program has been suspended.

The Information Technology Infrastructure graduate certificate will focus on the practices and skills currently being used in support of the IT infrastructure. Students will gain valued knowledge and experience working with Windows and Linux operating systems, Windows server administration, virtualization technologies and network and security devices. Students will also have the opportunity to develop communication, interpersonal, project management and business skills to work effectively in the corporate world.

The program will include hands-on applications and simulations to provide students with marketable skills in operating systems, networks, and security and will contribute to preparing the graduate to write a variety of professional certification exams.
 

A part-time online version of this program is available

 

 

Admission Requirements - 2021/2022

Admission Requirements

Ontario College Diploma, Advanced Diploma or Degree or equivalent preferably in Information Technology (other academic backgrounds considered on a case-by-case basis)
OR
Equivalent combination of related work experience and post-secondary education as judged by the College

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.  SDS Program Requirements.  
  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10

Recommended Academic Preparation

  • Previous Business or Information Technology post-secondary education and/or training and/or work experience.

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:

  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements

Courses

Information Technology Infrastructure-2021/2022

Level 1
Take all of the following Mandatory Courses:
INFO-6084Practical Applications of ITIL2
The use and dependence on information technology is ubiquitous and permeates every industry. Students will explore the best practices, business ethics, service desk models, and communication processes necessary to support clients of information technologies. Through discussion, lab work, and case studies, students will acquire the skills required to support and manage clients and information technologies.
MGMT-6135Essential Skills for Mgmt Professionals4
This course applies the principles of professional communication in the Canadian industry. It explores intercultural communication and the characteristics of diverse worldviews. Students will identify issues involved in communications and global diversity, and develop necessary skills to create professional documents that adhere to Canadian standards. Through presentations, case studies and thematic readings, students will learn written, verbal and nonverbal skills that are essential to business management, while maintaining sensitivity to issues involving geographic, cultural, gender and ability diversity. Throughout the course, students will work both individually and in groups to build their knowledge and skills needed to demonstrate professional communication within Canadian businesses.
INFO-6085End User Operations3
As part of daily business processes, clients and IT staff must produce documents for various purposes as well as manage corporate data. Students will use the Microsoft Office Suite to craft documents, reports, presentations and maps, as well as explore an enterprise email client solution. Through discussion, lab work, and case studies, students will acquire the skills to create various types of documents, support client applications, and manage data.
ACAD-6002Graduate Success Strategies1
This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus.
DEVL-6024Career Planning1
This course introduces students to the importance of personal career management. Students will learn about, practice and use career (job) search, resume writing and interview skills. Students will also complete an individual career management project.
INFO-6087Networking & Security 14
Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement and analyze network operations, including securing information technologies. By way of discussion and lab work, students will configure small networks, analyze network traffic, and secure network devices.
INFO-6086Operating Systems 14
Operating systems are the underlying technologies upon which business applications and processes rely on. Students with experience among diverse platforms gain better insight into managing information technologies. Through discussion and lab work, students will install, configure, manage, and upgrade client operating systems.
INFO-6088Databases 13
The core of information technology is business data. Students with an understanding of database types and structures gain an opportunity to align business needs with database technologies. Special attention will be given to comparing the architect and purpose of various database solutions, as well as database design. Through discussion and lab work, students will consider various database solutions to meet business needs.

Level 2
Take all of the following Mandatory Courses:
INFO-6089Databases 2 & Programming4
Business data must be continuously accessible, but secured. To that end, administrators must manage the performance and security of databases, and support data-aware client applications. Students will explore best practices to managing and securing databases, and programming as a means to automate management tasks. Through discussion and lab work, students will implement and manage databases.
INFO-6090Networking & Security 24
Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement complex network designs to meet business requirements and secure the edge network. By way of discussion and lab work, students will design and configure advanced network systems and implement network security.
INFO-6091Operating Systems 23
Operating systems are the underlying technologies upon which business applications and processes rely on. Students explore installing, configuring, and managing server operating systems to meet business needs. Special attention is given to securing operating systems and best management practices. Through discussion and lab work, students will install, configure, and management a server operating systems and commonly used information technology services.
INFO-6092Data Management3
Data is a foundational pillar for all IT services. By way of discussion and lab work, students will learn about, implement, configure and manage storage architectures. Specific technologies include; DAS, NAS, SAN (FC/iSCSI/FCoE), CAS and business continuity solutions.
INFO-6093Cloud Services3
Cloud services are prevalent in today's modern IT and business operations. Most organizations have been currently considering the migration to the cloud to meet their business requirements by transforming their products into cloud services. Those services will be deployed in different cloud models based on organizations' goals and preferences. In this course, the students will explore the characteristics of three main cloud services (IaaS, PaaS, SaaS). They will also study the most common cloud models, including public, hybrid, and private. By way of discussion and lab work, students will learn about and manage cloud workloads within these models. Specific cloud technologies will focus on Amazon AWS, Microsoft Azure, Google Cloud, and container orchestration.
MGMT-6148Applied Project Management4
This course focuses on the fundamental theory and practical application of project management skills and techniques to enable the development, selection, definition, execution and closure of IT projects. Students will take a case study through the essentials of a five-phase project management process as defined by the Project Management Institute and learn about the unique challenges at each stage. Students will use task based techniques, templates and Industry standard tools, including Microsoft Project to focus on program specific cases that reinforce processes presented concurrently in the program.

Program Residency
Students Must Complete a Minimum of 11 credits in the
Program at Fanshawe to meet the Program Residency
requirement and Graduate from this Program.

Careers - 2021/2022

Career Opportunities

Graduates of this program will be employed in the computer support field as a Desktop and Application Support Technician, Computer Technician or Help Desk Technician. They are employed by computer hardware manufacturers and retailers, software developers, in call centres and in Information Technology units throughout the public and private sectors.

More Information - 2021/2022

A One-Year Ontario College Graduate Certificate Program


Program Code: ITI2
Campus Code: LC (LC - London)
September/January/May Admission
15 week terms
Academic Calendars available at
www.fanshawec.ca/academicdates

Contact

School of Information Technology: 519-452-4291

Program Description

The Information Technology Infrastructure Graduate Certificate will focus on the practices and skills currently being used in support of the IT infrastructure. Students will gain valued knowledge and experience working with Windows and Linux operating systems, Windows server administration, virtualization technologies, and network and security devices. Students will also have the opportunity to develop communication, interpersonal, project management and business skills to work effectively in the corporate world.

The program will include hands-on applications and simulations to provide students with marketable skills in operating systems, networks, and security and will contribute to preparing the graduate to write a variety of professional certification exams.

Other Information

This program will provide a pathway to Fanshawe's graduate certificates in Information Security Management, Network and Security Architecture, and Software and Information Systems Testing.

Learning Outcomes

  1. Analyze and resolve enterprise information technology infrastructure (EITI) problems through the application of systematic approaches and diagnostic tools;
  2. Determine business and stakeholder requirements for EITI solutions;
  3. Participate as a member of a team, in the design, delivery, expansion and continual improvement of EITI solutions;
  4. Use industry best practices, principles in project management and lifecycle management to successfully administer EITI solutions;
  5. Automate routine tasks, baseline systems performance, and assess resource utilization using a variety of tools;
  6. Participate as member of a team to ensure the availability and integrity of information in enterprise data storage solutions;
  7. Participate as member of a team in the design and implementation of security by applying security protocols and knowledge of industry conformance practices;
  8. Appraise existing security solutions in light of on-going maintenance, conformance practices, and continual improvement of organizational security;
  9. Articulate, defend, and conform to service delivery expectations found in information technology environments;
  10. Implement personal and professional development strategies to improve job performance and promote professional growth.

Program Pathways

For information about Program Pathways visit www.fanshawec.ca/programpathways.

Program Details

More details

2021/2022 academic year: Refer to the More Info tab to view offerings for the 2021/22 academic year. Canadian students can start applying in early October for programs with Sep. 2021, Jan. 2022 and May 2022 start dates through ontariocolleges.ca.

Canadian Students

Start Dates
Locations
Availability

Full Time Offerings

2021 January
London
Open
2021 May
London
Open
2021 September
London
Open
2022 January
London
Open
2022 May
London
Open

Part Time Offerings

2021 January
London - Online
Open
2021 May
London - Online
Open

International Students

Start Dates
Locations
Availability
2021 January
Fully Online
Open
2021 May
London
Open
2021 September
London
Open
2022 January
London
Open
2022 May
London
Open
Program Code
ITI2
Delivery
Day Time
Full-Time
Credential
Ontario College Graduate Certificate

@FanshaweCollege