Operations Management

The graduate has reliably demonstrated the ability to:

1. Develop, implement, evaluate, and adapt or revise plans and processes for using materials, equipment, and human resources effectively and safely to meet targets within an organization and along the supply chain;
2. Define the essential product design and development practices, operations processes and systems, and marketing and sales strategies required in manufacturing, distribution, and service organizations;
3. Use the fundamental principles of end-to-end supply chain management to identify and critically assess solutions to materials supply and capacity problems, to eliminate non-value added activities from the supply chain, and to ensure customer satisfaction;
4. Use information technology to support materials and operations management functions and to develop and control plans and schedules at various levels within an organization;
5. Formulate cost-effective strategies for the movement of goods and services across international borders, taking into account regulatory and documentation requirements and the various roles of external service providers;
6. Analyze performance measures and develop and manage quality control and quality assurance procedures to ensure efficient and effective management of products and services;
7. Collaborate and communicate effectively across functional teams and levels of management as required in a culturally diverse and globalized business culture including for the hiring, supervising, and training of employees;
8. Collect, analyze, and synthesize information for the preparation of reports, briefs, and presentations to management committees;
9. Apply cost and managerial accounting principles to the planning, administration, and control of budgets for contracts, equipment, and supplies;
10. Develop strategies for ongoing professional development to maintain and increase competence.