Program Overview

Retirement Residence Management is a one-year Ontario Graduate Certificate program aimed at students with an undergrad or diploma looking to expand their skills. Students will learn to lead a team of professionals in providing seniors with the opportunity to live independently.

Program Details

Program Code
RRM1
Credential:
Ontario College Graduate Certificate
Duration
30 weeks
Start Dates
Locations
Availability

Full Time Offerings

2024 May
London
Open
2024 September
Fully Online
Open
2024 September
London
Open
2025 January
London
Open
2025 May
London
Open
2023 September
London
Closed
2023 September
Fully Online
Closed
2024 January
London
Closed

Part Time Offerings

2024 September
Fully Online
Open
2023 September
Fully Online
Closed
Start Dates
Locations
Availability

Full Time Offerings

2024 May
Toronto
Open
2024 September
Toronto
Open
2025 January
London
Open
2025 May
London
Open
2025 May
Toronto
Open
2023 September
London
Closed
2024 January
London
Closed
2024 January
Toronto
Closed
2024 May
London
Closed
2024 September
London
Closed
2025 January
Toronto
Closed

Your Learning Experience

They are the elders who teach us, the voices of our history and our link to the past. It’s our responsibility to listen, nurture and provide a safe, caring environment so they can continue to be productive and inspiring.

 

Managing a retirement residence requires a dynamic set of flexible skills, leadership and strong ethics. Fanshawe’s Retirement Residence Management program will propel you to the forefront of this ever-expanding field. By 2030, more than a quarter of Canadians will be over the age of 65, and the retirement they want is one you can help give them. You’ll enhance your critical thinking skills, your ability to deliver effective service and to market retirement living. You’ll also learn the latest motivational techniques in leadership.

 

With your undergraduate degree or diploma experience, this intensive and unique program will cap off your skills with mentoring in the workplace. You’ll learn how to lead a team of professionals who have the same goal – to provide seniors with the opportunity to live independent and active lifestyles.

The skills you’ll learn are in demand and that demand is growing as the population ages. They’ve raised us and helped us grow. It’s time to give back. A part-time, online version of this program is available

 

Career Information

Thanks to a pair of experiential learning opportunities in the growing retirement residence industry, students of Fanshawe’s Retirement Residence Management program graduate with the knowledge, skill and confidence to oversee all aspects of the day-to-day operation of a retirement residence, including client wellness, recreation, foodservice, facilities and maintenance and sales and marketing. 

 

Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario? 

Here are some examples of career opportunities for graduates of Fanshawe’s Retirement Residence Management program:

Executive Director
Lead the operation of a retirement community. by engaging members and employees in providing a high standard of service and value to residents. 

General Manager

A critical role with an opportunity to impact the day-to-day lives of residents through strong leadership of team members.

 

I am so glad that I did take this program because it is now paying off by leading me to growth opportunities. Thank you Fanshawe for all of the support you’ve given me.

Karon Facey
Graduate 2016
Learning Outcomes

The graduate has reliably demonstrated the ability to:

1. Plan and implement operational strategies and collaborative leadership practices in the Retirement Communities sector.

2. Analyze, forecast, and budget revenue and expense targets and recommend effective strategies for the organization.

3. Develop and promote marketing strategies that attract and retain suitable seniors to retirement communities.

4. Design and implement operational procedures for a retirement facility to meet association standards.

5. Establish a human resource management framework utilizing culturally appropriate methods and strategies to enhance employee and management relations.

6. Identify and help meet the psychological, physiological, social and spiritual needs of seniors.

7. Assess, plan, and implement proper nutrition standards for clients.

8. Incorporate various principles, theoretical frameworks, and methods into practice in retirement communities’’ facilities.

9. Communicate effectively in a caring environment that includes people of diverse backgrounds.

 

Academic School

Program Coordinators:

Rouchelle Gooden

 

Admission Requirements

A Two- or Three-Year College Diploma, or a Degree
OR
Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above*

Note:
    *Applicants may be required to submit a resume and cover letter that includes details of work experience.

International Admission Equivalencies
Admission equivalencies for Fanshawe depends on your country of study. Please enter your location to see the requirements for your country below.
English Language Requirements

English Language Requirements

Test Score
TOEFL iBT 88
IELTS Academic Overall score of 6.5 with no score less than 6.0 in any of the four bands
CAEL Overall score of 70 with no score less than 60 in any of the four bands
PTE Academic 59
Cambridge English Overall score of 176 with no language skill less than 169
ESL4/GAP5 Minimum grade of 80% in Level 9, 75% in Level 10
Duolingo Overall score of 120, with no score lower than 105

 

Learn More about English Language Requirements

Recommended Personal Preparation

Recommended Personal Preparation

  • Familiarity with the Retirement Residence Industry in Ontario
Applicant Selection Criteria

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements

Courses

Level 1
Take all of the following Mandatory Courses:
MGMT-6073Leadership3
This course will explore the role of leadership in the Retirement Residence sector. Focus will be placed on collaborative leadership and management strategies for the diverse workplace. Participants will discuss and apply concepts of reflective practice and design a philosophy that reflects their perception of professional culture recognizing the value of continuous improvement and ongoing professional development.
GERI-6023Social Gerontology3
Understanding the resident and their changing needs and requirements is critical to a successful retirement facility. This course focuses on the cognitive, physiological and social changes affecting the aging population. Students will study the process of normal aging tendencies as well as abnormal factors such as cognitive decline.
MGMT-6180Mentorship 14
Mentorship is a learning method which allows students an opportunity to broaden their professional competencies through ongoing development and counsel with seasoned professionals. This course will prepare the student for their mentorship experience in Mentorship 2. In this course the student will establish a strong understanding of the Residence Retirement community in Ontario. goals for growth, evaluate workplace issues and experiences as they pertain to their own personal leadership development.
HOSP-6003Hospitality Operations3
This course will explore the many facets of the hospitality industry. The students will gain an appreciation for where the industry has come from and what the future has in store. Focus will be placed on the operational issues related to the food and beverage department in a retirement home.
FINA-6029Financial Management3
The course will familiarize students with key financial terms and concepts. Identify the various departments of the retirement residence and how these areas are interrelated financially. Attention will be place on specific elements of the budget as they related to staffing, meals, capital expenditures, occupancy trends and generating revenue. Development of financial reports.
COMM-6037Workplace Communications3
This course focuses on refining and advancing students workplace communication abilities. The advanced communication documents and strategies covered include presentation skills, research skills, business document writing, meeting and management team strategies, business etiquette, and advanced employment communications. Additionally, students learn about interpersonal and intercultural communication concepts and strategies.
LAWS-6040Legislation for Retirement3
This course will be an examination of the principles of Canadian legislation as it relates to the Retirement Residence Industry. The Retirement Homes Act will be discussed as will the Canadian Human Rights Act, Ontario Human Rights Code, Employment Standards Act, the Charter of Rights and Freedoms, Employment Equity Act and Ontario Labour Relations Act.
View all courses

Tuition Summary

London

Canadian Costs
$3,505.32
Total Cost of Program
International Costs
$15,688.70
Total Cost of Program

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.

 

Contact/Questions