Ready to further develop your advancement potential and your people skills? This fully online Declaration of Academic Achievement program focuses on key management and conflict-solving skills that are increasingly necessary in today's global, interconnected, and collaborative professional world. You'll also learn how to facilitate productive communication and collaboration in the workplace.
- You will receive a Letter of Recognition for completing one or two of these courses
- These courses count towards the Ontario College Graduate Certificate program in Advanced Communication for Professionals
- MGMT-6089 is shared with the Ontario College Graduate Certificate program in Operations Management (OPM2) offered by the Lawrence Kinlin School of Business. Students in this program who have completed this course will have advanced standing in this DOAA
Level 1 Credits MGMT-6089 Leadership & Management Fundamentals 3 In this course, the principles of effective leadership and management are examined with an emphasis on developing strategies for effectively managing groups of people. Situational leadership strategies, relating to the production of goods and services, will be analyzed with a view toward leading organizations through periods of change. Students work collaboratively to examine a variety of workplace issues through case study analysis, thereby learning to provide effective leadership as part of the management team. PSYC-6005 Comm Psychology for Professionals 4 This course will focus on the application of psychological processes in the workplace with the goal of increasing communication and interpersonal competencies. We will examine the impacts of cognition, emotion, motivation, learning, and memory on key workplace issues, such as interviewing, teamwork, intercultural communication, and ethics. With an emphasis on organizational principles, students will develop strategies for fostering positive human interactions and productive communication. PSYC-6006 Conflict Management 4 This course will explore strategies for the successful management of conflict within professional domains. Students will examine the precipitating factors that can lead to conflict within a workplace, such as competing demands, deadlines, abrasiveness, discrimination, and hierarchical power structures. Students will also gain insight into the different facets of conflict resolution, including mediation, discussion and advocacy. Through role-playing and case study analysis, students will apply strategies for successful conflict management, with the goal of establishing and maintaining positive professional identities and productive group dynamics.
Registration in a part-time program is done on a course-by-course basis. Select available courses to your online shopping cart. If a course is not showing any upcoming start dates, please check back next term or contact the academic school to find out when it might be offered. For assistance, please contact Part-Time Studies at firstname.lastname@example.org or 519-452-4444.