Personal Support Worker is a two level program leading to an Ontario College Certificate. Graduates, as entry-level unregulated workers, have the knowledge, skills, and attitudes necessary to provide personal care and home management services to clients in both community and institutional settings.
Personal Support Workers work with clients who are stable and who have clearly identified needs that are not expected to change significantly. They work under the supervision of care/service teams (which include nurses, and other regulated or non-regulated care providers), as well as under the direction of the client.
Expected Availability Credits Fall Winter Summer Foundations of Personal SupportHLTH-1092 2 Yes Yes No In this course, the student is introduced to the role of the Ontario Personal Support Worker (PSW) and the scope of practice for the PSW within the health care system. Through class discussion, seminars, lectures, the student will explore confidentiality and privacy, client rights and boundaries, ethical issues, professional behavior, and legislation involving the health care system. Health & WellnessHLTH-1093 5 No No No Students will be introduced to core concepts and skills: providing compassionate care to all; growth and development throughout the life span; food safety, meal planning and feeding; assisting with mobility, positioning, lifts and transfers; ensuring safety in both homes and institutions; personal hygiene and grooming; infection control; caring for mothers, infants, children and the elderly; abuse; and documentation. The individual's rights to safety, dignity, respect, privacy and confidentiality will be emphasized. Self & Others for PSWHLTH-1094 3 No No No In this course, the student will examine self, personal beliefs and values as well as explore the concept of the helping relationship and interpersonal relationships with others. Knowledge, skills and attitudes for career and college success will also be developed. Human Body Structure & FunctionHLTH-1095 3 Yes Yes No This course is designed to introduce the beginning personal support worker to the structure and basic function of the human body. Discussion will center on the normal and will include age related changes that occur across the lifespan. Medical terminology will be used throughout the course enabling the student to begin to develop a basic scientific vocabulary that will grow over time. PSW Laboratory PracticeHLTH-1096 1 No No No This course is designed to introduce the basic skills involved with activities of daily living (ADLs). When taken concurrently with Clinical Practice I, the student has opportunities to practice in both clinical and laboratory settings. Throughout this course, emphasis is placed on respecting the client's need for privacy, confidentiality, as well as for dignity, preferences, safety and respect. Life TransitionsHLTH-1098 2 No No No This course is focused on selected life transitions or passages from one way of living to another. These life transitions include illness, rehabilitation, admission to a long-term care setting, and death and dying. Supportive personal care for special needs children and individuals with developmental disabilities is also included. The role of the personal support worker in household management is explored. Health promotion, a value that upholds clients' and families' rights to make choices and have a sense of control about their health situation and lifestyle, is emphasized throughout the course. Ongoing Health ChallengesHLTH-1099 2 No No No In this course, students study how to care for clients with a variety of health challenges. The impact of specific chronic illnesses and / or disabilities throughout the lifespan is discussed, as well as ways PSWs can support individuals and their families with these chronic health challenges. In addition, assisting with medication administration is introduced. The individual's rights to safety, dignity, respect, privacy, and confidentiality are emphasized throughout this course. Mental Health & Cognitive ImpairmentHLTH-1100 2 No No No In this course, students will be introduced to those illnesses referred to as, 'Mental Illness, Mental Health Disorders, Emotional Illness and Psychiatric Disorders,' with a special emphasis on Cognitive Disorders. Mental health disorders can affect all aspects of a person's life: the physical, emotional, spiritual, social and intellectual.This course will examine mental illness and cognitive impairment with an emphasis on appreciating the lived experience of the client, and what it means to the person who is living with a mental illness, and how to care for people experiencing mental disorders, cognitive impairment, or dementia. PSW Laboratory Practice 2HLTH-3047 1 No No No This lab practice course is designed to build on the skills learned in HLTH-1096 PSW Laboratory Practice. In this course, the student integrates learned theory and skills while participating in a hands-on learning environment within a simulated practice setting. This type of experiential and active learning simulates the reality of a clinical long-term care and community setting while providing a risk-free learning environment for students to demonstrate critical thinking and judgment skills without fear of harming the client. PSW Clinical PreparationHLTH-1252 2 No No No This course prepares students for the PSW Clinical Professional Practice course in a risk-free learning environment by introducing them to concepts such as confidentiality, safety, organizational skills, critical thinking, problem-solving, advocacy, and communication. Through the use of simulations, standardized patients, classroom discussion, and hands-on lab practice, students will have an opportunity to learn how to use critical thinking and judgment skills without fear of harming an actual client. PSW Clinical Professional PracticeHLTH-3054 6 No No No This practical course enable students to apply all of the skills and concepts learned in the PSW Clinical Preparation course, the classroom and laboratory by providing care for residents in a long-term care setting. In this course, students are first introduced to the role and responsibilities of the PSW while providing basic care and appropriate communication to clients and the health care team, and through practice, they eventually are expected to synthesize learned knowledge and continue to provide safe, competent care for an increasing number of clients. During this course, students will be introduced to the afternoon/evening shift at their clinical agencies, in order to understand of the challenges that face clients throughout the day and evening periods. The student must satisfactorily display competence in all five domains in order to progress into the PSW Consolidation Professional Practice course. PSW Consolidation Professional PracticeHLTH-3055 3.75 No No No This consolidation practicum will enable the student to work both independently and as part of the team while enhancing their problem-solving and critical thinking within a PSW's scope of practice. The student will be expected to demonstrate all acquired skills in a consistent and competent manner as well as confidentiality, safety, organization, communication, and documentation while caring for a variety of clients in a long-term care setting during days, evenings and midnight shifts. Students must display reliability and accountability at all times throughout this course by following the policies, rules and regulations of both Fanshawe College and the host agency. PSW Prof Practice Community SettingHLTH-3056 6 No No No This practicum course enables the student to work both independently and as part of the team in the care of individuals and families at various stages of the life cycle in a community setting, while refining their problem-solving and critical thinking abilities. The student, acting within the role of a PSW, will be expected to demonstrate all acquired skills in a consistent and competent manner as well as confidentiality, safety, organization, communication, and documentation while caring for a variety of clients. Students must display reliability and accountability at all times throughout this course, by following the policies, rules and regulations of both Fanshawe College and the host agency. Shift work may be expected during this practicum.
The graduate has reliably demonstrated the ability to:
- work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings in accordance with all applicable legislation and employer's job description, policies, procedures and guidelines.
- act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors and/or other members of the interprofessional care/service team.
- participate as a member of the interprofessional care/service team and maintain collaborative working relationships in the provision of supportive care in community, retirement homes, long-term care homes and/or hospital care settings.
- provide client-centred and client-directed care that is based on ethical principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care/service plan.
- establish and maintain helping relationships with clients and their families reflecting open communication, professional boundaries, employer's policies and adhering to confidentiality and privacy legislation.
- identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.
- promote and maintain a safe and comfortable environment for clients, their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan, employer policies and procedures, and all applicable legislation.
- assist clients across the lifespan with routine activities of daily living by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance, rehabilitation and restorative care.
- assist clients with medication in keeping with the direction of the plan of care/service plan and under the direction and monitoring of a regulated health professional or most accountable person and in accordance with all applicable legislation and employer's policies.
- assist with household management tasks and instrumental activities of daily living in accordance with the plan of care/service plan and considering the preferences, comfort and safety of clients, families and significant others.
- assist clients who are caring for dependent individuals considering client and family choices, professional boundaries and the direction of the plan of care/service plan.
- identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer's policies and procedures.
- assist in the provision of culturally relevant palliative and end-of-life care to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients' choices and the plan of care/service plan.
- use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours.
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