Fanshawe College: Post-secondary withdrawal and refund policy
The College's international student withdrawal and refund policy is developed in compliance with the Ministry of Advanced Education & Skills Development and Immigration, Refugees & Citizenship Canada (IRCC) guidelines and policies.
Withdrawal and refund requests must be received within 10 business days of the beginning of the semester for a refund to be considered.
If a student submits a withdrawal request after the first 10 school days of the semester, only subsequent semester fees paid will be reimbursed. Any outstanding balances owing on a student’s account will be deducted from the refund.
International students who arrive in Canada and wish to withdraw must request a withdrawal and refund in person by attending one of the withdrawal sessions held at Fanshawe College in London, Ontario. This policy is in place to protect the student and the funds that have been pre-paid to the College. Written requests will not be accepted.
International withdrawal sessions - Spring 2020
|New dates/times to be posted upon the physical return to the College.|
*All sessions will be held in Room E2037
Please bring the following documents with you to the session:
- Copy of your Fanshawe Letter of Admission
- Copy of your Study Permit
- Copy of your passport (photo page)
- Copy of Letter of Admission for other designated learning institute for the same start date*
- Bank wire receipt showing payment from your home country
- If you are going back to your home country we require a copy of your boarding pass once you have arrived home.
- A copy of your email to your agent that you are leaving Fanshawe College.
Please note: we require photocopies of all of these documents to process your withdrawal. If you do not bring these items to the session you will be required to come to the next session (the following day) to complete your withdrawal.
* For students accepted to educational institutions in Quebec: only students who are in possession of a Certification of Acceptance (CAQ) will be approved for a withdrawal. Failure to provide this CAQ document before the withdrawal deadline will result in the denial of the withdrawal request and no refund will be issued. The CAQ must accompany the Quebec institution’s letter of acceptance.
Reason for withdrawal
Visa denial: Students who are denied visas must complete the online withdrawal/refund form within 10 business days of the beginning of the semester. They will need to log in with their WebAdvisor user name and password, complete the form and upload a copy of their visa denial letter.
Visa denial refunds are subject to a minimum $250 administrative fee. Please note: If a student withdraws after the 10th day of class for any reason, all fees paid for that semester will remain with the College.
All other requests for refunds: Level 1 refunds are subject to a $2300.00 administrative fee and appeals will be dealt with on a case by case basis. If students are transferring to another institution, the student must submit a copy of their letter of admission from an approved institution along with a completed International Student Withdrawal Form within 10 business days of the beginning of the semester. The letter of admission must be for the same semester for which the student has paid tuition. A copy of the passport and valid study permit will also be required.
All other refund requests:
All other refund requests are considered Fee Appeals and all appeals require a formal request. A request for the refund and supporting documents must be submitted to the Office of the Registrar, Fee Appeal Committee. For assistance, please contact firstname.lastname@example.org
Fanshawe College: English for Academic Purposes (EAP) - Withdrawal and refund policy
The College's international student withdrawal and refund policy for the English for Academic Purposes program is as follows:
Withdrawal and refund requests must be received within 5 business days of the beginning of the semester.
If a student submits a withdrawal request after the first 5 school days of the semester, only subsequent semester fees paid will be reimbursed. Any outstanding balances owing on the student's account will be deducted from the refund.
Visa denial: Students who are denied visas must complete the online withdrawal/refund form within 5 business days of the beginning of the semester. They will need to log in with their WebAdvisor user name and password, complete the form and upload a copy of their visa denial letter.
Visa Denial Refunds are subject to a minimum $250 administrative fee.
Transferring to another institution: Students must submit a copy of their letter of admission from an approved institution along with a completed International Student Withdrawal Form within five business days of the beginning of the semester. The letter of admission must be for the same semester for which the student has paid tuition. A copy of the passport and valid study permit will also be required. Refunds are subject to a $2300 administrative fee.
Please email email@example.com for further information.
*Please note that students who choose not to apply for a visa from the Canadian Embassy after receiving a letter of admission may be required to provide proof that no active application is on file with the Canadian Embassy.
Arrival and settlement services (Fanshawe Cares)
Students who use Fanshawe College’s arrival services (airport greeter service, airport shuttle, short-term accommodation, settlement services) will be subject to a non-refundable fee of up to $500.00.
Method of refund
Refunds will be issued in the same method of payment as the original payment (i.e. if paid by wire transfer, the refund will go by wire transfer back to the same bank account or if paid by credit card, the refund will be credited to the same credit card).
The refund will be processed within 90 days after Fanshawe College has received a fully completed application for a refund. This includes the bank wire details, if applicable.
If the original payment was made from a bank account within Canada and from someone other than the student, a Third-Party Release Form must also be completed.
The processing of refund requests will not be started until after the 10th business day after the start of classes. However, the request to receive a refund must be received by the 10th business day after the start of the semester.
Submission of withdrawal/refund request
For forms and additional information contact: firstname.lastname@example.org.
How will this affect my transcript?
If a student withdraws from a program within the first 10 days of term, there is no record of enrollment.
If a student withdraws from a program after the refund date (the 10th day of term), but before the withdrawal without academic penalty date, the student will be assigned a "W" grade on the academic record in all their courses; there is no return of fees.
Students are asked to complete the International Student Program Change Form and submit it to the International Centre on or before the first 10 school days (post-secondary) or the first 5 school days (EAP) of the semester they were originally admitted for.
Students who defer to a future intake forgo the right to request a refund. If the student later chooses not to attend Fanshawe College, all fees paid will remain with the College.
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