Arrival Services

The International Centre will provide you with a number of services to help you prepare for your arrival. We encourage you to attend events both before and after you arrive in Canada, to learn about resources and supports for full-time students to ensure you complete your studies successfully.

International Student Form

All Fanshawe students starting a new program must complete the International Student Form at least seven days before travelling. Your International Student form will let us know your date of arrival, arrival address and flight information. Please complete the International Student Form and upload your Passport Request (PPR) or your Port of Entry (POE) study permit approval letter no later than the dates listed below.


For students starting in:

September 2024: Tuesday, August 6, 2024 at 4:00 pm EST (select 24F Term)

English for Academic Purposes (EAP)

July 2, 2024 start: Tuesday, June 18, 2024 at 4:00 pm EST (select 24SAT2 Term)
September 3, 2024 start: Tuesday, August 13, 2024 at 4:00 pm EST (select 24FAT Term)


Please make sure to check the time in your local area.

Shuttle Services 

We are pleased to provide a complimentary airport shuttle service to students arriving in Canada for the first time. Note: The complimentary shuttle service is from Toronto’s Pearson Airport to London, St. Thomas, or Woodstock only.

  • For London, students will be delivered to London Robert Q depot- 105 Wharncliffe Road S.
  • For St Thomas, students will be delivered to 1240 Talbot St. (Tim Hortons).
  • For Woodstock, students will be delivered to the Quality Inn on 580 Bruin Blvd.

*Students will be responsible for arranging their own transportation from the drop-off location to their home address (i.e.: taxi or Uber). Students may add on their home/arrival address drop-off location at their own cost. They can do this before they arrive or at the Robert Q desk when they check in at the Toronto Pearson Airport


For July 2, 2024 EAP start, the shuttle service will be offered between June 17, 2024 and July 1, 2024.
For September 2024 and September 3, 2024 EAP start, the shuttle service will be offered between August 1, 2024 and September 2, 2024.


Students arriving with family members (and/or pets) or going to our Simcoe Campus are required to book their own transportation and may be eligible for a transportation credit. Please email for more information on arrival resources and the family transportation credit.  
Students arriving at the London International Airport (YXU) can arrange local transportation (i.e., taxi, Uber) upon arrival to their destination within London and may also be considered for a transportation credit.   


Arriving in Canada

Ensure you’re prepared for arrival by reviewing important information about entering Canada. When you arrive in Canada, you’ll meet a border services officer who will make sure you meet some basic requirements. 

To enter Canada, you must:

  • have a valid travel document, such as a passport
  • have the port of entry letter of introduction the visa office sent you when they approved your study permit
    • This letter has your permit reference number, which we use to issue your study permit.
  • have a copy of a valid letter of acceptance from your school
  • have letters of reference or any other documents the visa office told you to bring
  • have a valid electronic travel authorization (eTA), a valid visitor visa (temporary resident visa), a valid green card (or equivalent official proof of U.S. status) or another valid travel document
    • If you have a valid eTA, it’ll be linked to the passport you used to apply for your study permit.
  • have enough money for your stay (the amount you will need can vary—it depends on things such as how long you will stay, and whether you will stay in a hotel, or with friends or relatives)
  • be in good health
  • have no criminal or immigration-related convictions
  • convince an immigration officer that
    • you have ties—such as a job, home, financial assets or family—that will take you back to your home country
    • you will leave Canada at the end of your visit
  • have valid immigration medical exam results (if you needed one)
    • Your exam is valid for 12 months from the day you get it.
    • It must be valid the day you enter Canada.
    • If your exam will expire before you enter Canada, you need to get another medical exam.
      • This applies even if your letter of introduction is still valid.
  • prove that you’ll leave Canada at the end of your stay

Have questions about preparing to arrive in Canada?

Join us for upcoming virtual sessions where we’ll share information and answer your questions on the spot! 


Check back soon for upcoming Fanshawe Cares - Arrival Session dates.


Find additional important information on the Government of Canada website:


Health Insurance

Learn about Morcare, the health insurance plan provided to all international students as part of their student fees. Your health Insurance coverage will begin 30 days prior to your term start date. Early arrival coverage applies to first-year students only (does not include EAP students). This is a one-time benefit that applies to medical services.  

You will not be able to print your insurance card, download the Morcare App or opt-in dependent family members until after the 10th day of class. If you need to visit a medical clinic before you have your card, please keep your payment receipts and mail your claim after the 10th day for reimbursement. 

As a student, you may purchase a family plan at any time within 30 days of your program start date. If you need to purchase family coverage outside of your eligibility period due to birth of a child, or arrival of your family members, please contact Morcare within 30 days of the event to discuss whether you qualify.


International Student Orientation

Welcome to Fanshawe! Orientation includes a series of events and programs held by the International Centre, Student Service departments and the Fanshawe Student Union to help you get settled, find work, prepare for your studies, and have fun! Special programming is available to you and can be found below. You can also attend any other orientation-related events and programs available to all students! 

Fanshawe Cares

Fanshawe Cares is a five-day series of sessions hosted by Fanshawe International. These sessions help international students prepare for their time at Fanshawe and include information on Housing, Library Learning Commons, Morcare (your health insurance), Fanshawe Student Union, Career Services, Wellness Centre, and more. We encourage you to attend all sessions! Use this link to join! 

Fanshawe Cares Virtual Series

July 29 to August 2, 2024

Each session starts at 9:30 am and ends at 10:30 am (EST)


  • Welcome to being a Falcon! Learn more about Fanshawe Cares arrivals process, how to make friends and more!
  • Morcare - Understanding your health plan benefits
  • Student Services - Accessibility and Counseling Supports
  • Housing Search Tips and Lease Information - Arrive Prepared
  • FanshaweOnline (FOL) - the College's learning management system and a vital piece of your classroom

Join us using this link (same link for all sessions)
Meeting ID: 945 1572 8314
Passcode: 572271


Fanshawe Works and International Welcome - Watch your email for more information, and how to register! 

Frequently Asked Questions

How can I contact the International Centre?
How can I access international student services?

Student Support Services are delivered both online and in-person. Connect with a Student Life Coordinator Monday through Friday, from 8:30 a.m. to 4:30 p.m. EST (Eastern Standard Time) for an online appointment. Book an appointment.