An interview with An interview with Rob Foster, MBA, program coordinator Golf and Club Management
When people think about jobs on a golf course, they often picture roles like maintaining greens or working in the pro shop, but the golf industry is broader than that. Golf jobs include roles in business, hospitality, operations and customer experience. For those exploring jobs on a golf course, understanding how these roles connect can open up more career opportunities than expected.
What jobs on a golf course exist?
Jobs on a golf course go beyond playing the game or maintaining the greens. Many roles support the day-to-day operation of a golf facility. These may include: turf management, Pro shop operations, tee time coordination, food and beverage services, member relations or business and financial management. Some roles focus on one area, while others bring multiple functions together.
At the centre of many golf operations is the general manager. This role connects departments and helps ensure the club runs smoothly, both operationally and financially.
“We manage a lot of people. That’s probably number one. We have touch points in all areas—turf, food and beverage, golf services—but we also serve as the liaison between ownership and staff.”
A general manager may oversee turf operations, golf services, food and beverage, customer experience, financial planning and strategic decisions. Even when specialists lead each department, someone must connect the pieces.
How golf course jobs connect across departments
Golf course jobs often require coordination across teams.
A typical day may involve:
- Managing staff
- Addressing customer concerns
- Planning events
- Reviewing operations
- Responding to feedback
This level of coordination keeps a golf facility running smoothly.
Why customer experience matters in golf jobs
Working in golf often means working with people. In many roles, especially in private clubs, expectations are high
“If members have an issue, they usually come directly to the general manager. We have to make sure any concern, big or small, is dealt with appropriately.”
Customer experience plays a central role in many golf jobs.
How different golf clubs shape the role
Not all jobs on a golf course look the same. Public courses and private clubs operate differently, which affects how responsibilities are structured. At public courses, teams may be smaller, requiring broader responsibilities across multiple areas. At private clubs, governance structures such as boards or committees influence decision-making
“At a private club, you’re usually dealing with an elected board. Instead of talking to one owner, you’re presenting to six or eight people and justifying every decision.”
This requires strong communication and adaptability.
Do you need to be a golfer to work in golf?
Not necessarily, many people enter golf jobs through hospitality, food and beverage or business roles rather than through playing experience. Skills such as leadership, customer service and operations management can be just as important as knowledge of the game.
What education helps you get jobs on a golf course?
For those looking to build a career in the industry, education can provide a strong foundation. Programs focused on golf and club management combine business, leadership and industry knowledge with practical experience.
These programs help prepare students to work across operations, customer experience, financial management and team leadership.
What career paths exist in the golf industry?
There are many ways to build a career in golf.
Some professionals move into club management, food and beverage operations, customer and member services, business and finance or golf services. Others may pursue opportunities with organizations such as the PGA of Canada or Golf Canada. These pathways support career growth and specialization over time.
More than a job on a golf course
Jobs on a golf course are not just about the course. They involve managing people, delivering experiences and running complex operations that depend on both service and strategy.
“The role of a golf club general manager is far more complex than it appears.”
For those interested in combining business, hospitality and operations in a unique environment, the golf industry offers a wide range of opportunities.
For many, it starts with seeing the industry differently.
This article was developed by Joshua Millard, Bachelor of Commerce - Digital Marketing (Co-op) student. Brought to you in collaboration with Village Creative, an experiential learning opportunity at Fanshawe College.