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Golf and Club Management (Co-op) program overview - 2021/2022

Get the skills and experience you need for an exciting career in golf course management and recreational club management at Fanshawe College’s London Downtown Campus. If you’re passionate about golf, and would like to develop your business and leadership skills, this program will give you the tools and hands-on experience you need to succeed.

 

This two-year diploma program focuses on business fundamentals with strong experiential learning components. Graduate with the operations experience and business acumen to manage and operate a successful golf or recreational club, while also learning about club sports with a focus on golf. You’ll also learn to be successful in the food and beverage industry, for a balance of hospitality employment options. 

 

Develop your passion for golf through visits to various courses, guest speakers and coaches from PGA of Canada, access to our golf simulator and a membership to all City of London golf courses. Students also have the opportunity to network with a wide variety of industry professionals within the resort and golf and club industries. 

 

Our graduates have a high employment rate at nearly 100% placement after graduation, in careers such as: 

  • Assistant clubhouse manager
  • Director of golf
  • Pro shop assistant
  • Membership manager
  • Assistant events planner
  • Turf maintenance specialist
  • Food and beverage or banquet server

Combine business fundamentals with hands-on work experiences in golf and club management

  • Apply your knowledge in a co-op work experience with professionals within golf course management
  • Gain employable skills in food and beverage service and culinary management on-campus through The Chef’s Table restaurant and cafe
  • Hone your golf, racquet sports and curling games through instruction from PGA of Canada golf pros, access to our golf simulator, and a membership to all City of London golf courses for your own use throughout the year
  • Expand your learning through field trips to learn new technologies and teaching methodologies at simulator facilities, various resorts and golf clubs, as well as an optional golf trip to Orlando, Florida
  • Take your learning further after graduation, with program pathways to Business Diploma and Honours Bachelor of Commerce - Management programs

Network with industry professionals

  • We are affiliate members of the National Golf Course Owners Association (NGCOA), with opportunities for further networking and educational resources.
  • Student memberships to the Canadian Society of Club Managers (CSCM) are included in the program, so students have the opportunity to network with potential employers and learn the steps in becoming a Certified Club Manager (CCM). 
  • This program is recognized by the PGA of Canada. Eligible graduates will receive advanced standing for the PGA of Canada education program. 

 

 

What our grads are saying about Fanshawe's Golf & Club Management program

Learning the business of golf (CTV News video)

 

Golf and Club Management program progression

 

Fall intake 

  Fall Winter Summer
Year 1 Level 1 Level 2 Work term
Year 2 Work term 2 Level 4 N/a

 

Admission Requirements - 2021/2022

Admission Requirements

OSSD with courses from the College (C), University (U),
University/College (M), or Open (O) stream WITH:
- Any Grade 12 English (C) or (U)
- Mathematics* ONE OF:
       - Any Grade 12 Mathematics (C) or (U)
       - Any Grade 11 Mathematics (C), (U), or (M)
OR
Academic and Career Entrance Certificate (ACE)
OR
Ontario High School Equivalency Certificate (GED) AND:
- Mathematics* ONE OF:
       - Any Grade 12 Mathematics (C) or (U)
       - Any Grade 11 Mathematics (C), (U), or (M)
OR
Mature Applicant with standing in the required courses stated above
   
Note:

  • *Applicants who lack the required Mathematics may still gain eligibility for admission by completing appropriate prior upgrading.

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 79 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.0 with no score less than 5.5 in any of the four bands, with test results within the last two years. SDS Program Requirements. 
  • Canadian Academic English Language (CAEL) test with an overall score of 60 with no score less than 50 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 53, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 169 with no language skill less than 162, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 70% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 8, 75% in ESL4/GAP5 Level 9, or 70% in ESL4/GAP5 Level 10

Recommended Academic Preparation

  • Grade 11 and Grade 12 Hospitality and Tourism (C)
  • Any Grade 11 or Grade 12 Entrepreneurship (C) or (O)
  • Grade 12 Business and Technological Communication (O)

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:

  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements

Post-Admission Requirements

  • Valid Safe Food Handlers Certificate
  • Smart Serve Certificate
  • First Aid/CPR Certificate
  • AED Training
  • OTEC Certification
  • PGA of Canada Community Golf Coach Certification 
  • CSCM Student Membership 

Courses

Golf and Club Management (Co-op)-2021/2022

Level 1
Gen Ed - Take a 3 credit General Education elective course.
Take all of the following Mandatory Courses:
MATH-1210Math for Hospitality2
This course provides students with a review of basic and essential arithmetic and algebraic skills providing mathematical tools and concepts needed for a career in the hospitality industry. Topics include fractions, decimals and percentages, conversions between metric and imperial measurements and algebraic competency applicable to the travel, hospitality and culinary services.
BUSI-1063Business for Club Managers-Intro3
The purpose of this course is to explore the various functional areas of business in Canada, and to demonstrate the interrelationship amongst these areas, with attention to the Golf and Club Industries. Students are introduced to many concepts, including but not limited to: major business trends, the role of government in business, economic issues, ethics and social responsibility, forms of business ownership and the importance of entrepreneurship, production and operations, employee-management issues, and financial resources management. Students will be required to research and write a business plan and present their proposal to the class. The modules in the course provide a 'snapshot' of future courses within the program.
RECN-1040Golf & Recreation in Canada2
A historical perspective on golf and recreational sports in Canada. It will provide an overview of the facilities, equipment, tournament organization and the social components that surround the game. Particular attention will be placed on the history of recreational sports with a focus on club types, memberships and business operations.
RECN-1028Playing the Game4
Learn the game. Play the Game! Students will participate and become familiar with the rules and techniques of playing the following recreational activities: golf, tennis and curling. They will also become familiar with game formats, etiquette, vocabulary, tournaments and events surrounding these activities. At the completion of this course students will have a comprehensive understanding of each sport and how they benefit the business operation of the club industry.
HORT-1042Turf Management 12
For a golf club, turf is your most valuable asset. This course will introduce the student to the basics of turf management, from perspective of a turf manager but with the goal of understanding turf as it pertains to club managers. The student will learn cultural practices and basic plant physiology, various uses for turf as well as the advantages and disadvantages of the various types of grasses. Turf insects, diseases and weeds will be discovered as well as methods of eradication of all types of turf pests. Along with these basics students will also learn about things such as, industry trends and how to asses a turf management budget.
WRIT-1042Reason & Writing 1-Tourism/Hospitality3
This course will introduce tourism and hospitality students to essential principles of reading, writing, and reasoning at the postsecondary level. Students will identify, summarize, analyze, and evaluate multiple short readings and write persuasive response essays to develop their vocabulary, comprehension, grammar, and critical thinking.
BEVR-1001Mixology1.5
This course is designed to introduce the students to the study of mixology. They will gain an appreciation for the base spirits and their standard cocktails, wines and brewed beverages. The student will also develop the skills needed to mix and serve these beverages in a licenced establishment under the controls set out by the AGCO (Alcohol + Gaming Commission of Ontario) under the 'Liquor Licence Act'.
COOP-1020Co-operative Education Employment Prep1
This workshop will provide an overview of the Co-operative Education consultants and students' roles and responsibilities as well as the Co-operative Education Policy. It will provide students with employment preparatory skills specifically related to co-operative education work assignments and will prepare students for their work term.

Level 2
Take all of the following Mandatory Courses:
COMP-1553Technology for Golf2
This course will aid in skill development for the use of golf management specific software. Emphasis will be placed on Proshop, Food and Beverage and Loyalty and Marketing Management. Through the course, students will develop the fundamental knowledge and skills required to plan and produce multi-media communication packages, with emphasis placed on practical use of current and emerging technologies. There will be a focus on Microsoft Suite programs specifically Basic Excel and PowerPoint.
MGMT-1257Leadership & Organizational Skills3
This course introduces the student to a variety of factors that affect personal leadership styles . It provides opportunities for students to develop an awareness of their professional rights and responsibilities as Managers, and to further develop the skills, attitudes and ethical principles outlined by their professional practice. Students will learn the fundamental principles of Organizational Behaviour and the importance of professional development in achieving business and personal success.
ANTH-1012Cultural Anthropology3
Students will learn about fundamental concepts in Cultural Anthropology and how they relate to themselves as well as current trends in Tourism, Hospitality and Culinary Arts. Students will practice applying the theoretical perspective of Cultural Materialism and perform academic research and reporting. This course promotes the understanding of social behaviours and ideas within larger cultural contexts and encourages students to think critically about issues related to diversity, relationship building and ultimately success in their chosen programs of study and as global citizens.
FDMG-1124Cooking for Club Managers3
Today's Club Managers cannot afford to assume every day will run smoothly; there will be a time when every manager will need to roll up their sleeves and help wherever they are needed. Over the course of the term students will gain a broader knowledge of the commercial kitchen, of one of the pivotal positions in a successful restaurant. Through a series of demonstrations and practical cooking classes, students will learn about cooking methods, basic kitchen skills and cooking styles/themes with an emphasis on skills development.
FDMG-1125Food & Beverage Service for Clubs4
Food and Beverage Operations are an integral part of the Golf and Club Industry. In many cases, food and beverage revenue can be equal to revenue generated from the golf operations. This course will introduce students to the operations of a food establishment. Training in the "Chef's Table" restaurant students will explore the basics of service, floor plans, product knowledge, point of sales systems, and health and safety regulations. Students will also have the unique opportunity to participate in larger events assisting our community partners.
MKTG-1099Marketing Strategies & Analysis3
The purpose of this course is to provide club management students with an understanding of the concepts and processes of marketing as it relates to current trends and strategies within the club environment. This curriculum will reflect heavily on social media potential for clubs as a tool for product/service growth, public relations, media relations, methods to improve customer satisfaction, relationship building strategies, and ethics for marketers. Students will learn that analysis of customer identification, products, market research, and promotional development will ultimately lead to increased revenue for the business.
MGMT-1260Customer Service for Clubs2
In this course, we will endeavour to develop an awareness and orientation towards how customer centric organizations within the club industry manage guest/member encounters by developing and maintaining a positive service culture. Pro-active service leadership will be emphasized through market research, use of technology and effective communications to problem solve effectively; and promote customer service/guest relations internally and externally to maximize customer and member relationships.
RECN-3020Golf Swing Analysis2
Through this course students will analyze the physics of the golf swing and demonstrate teaching methodologies consistent with training techniques used by the PGA of Canada. Using ForeSight "state of the art" swing analysis technology, students will be introduced to proper simulator operation, interpretation of analytical data and revenue opportunities within the club environment. This course will aid in preparation for students registering for the PGA of Canada Playing ability test (PAT).

Level 3
Take all of the following Mandatory Courses:
ACCT-1105Accounting for Clubs3
This accounting course will introduce students to the topics of Financial and Managerial Accounting. Students will be introduced to accounting software and will demonstrate the essentials of data entry as it pertains to business. They will also perform and analyze various financial statements including Balance Sheet, Income Statements and Cash Flow Statements as well as perform ratio analysis. Internal controls, Budgeting, Leasing, Payroll, Taxes, Insurance and Risk Management will also be discussed.
COMM-3080Comm for Tourism & Hospitality3
This course, designed for students who plan to work in the field of tourism and hospitality, focuses on professional written and verbal communication skills. Students learn to prepare a variety of work-related documents. In addition, students learn about research methods and documentation formats. The principles of effective writing - organization, grammar, style, clarity, and tone - are reinforced throughout the course. The goal of the course is to prepare students for the communication tasks and considerations they will encounter in the workplace in order to meet the needs of employers and/or the communities they will serve.
MGMT-3088HR Management & Employee Engagement3
The emphasis of this course is to explore the intricacies of the Human Resources Department of a hospitality enterprise, in particular the various acts and legislation governing employers and employees in the province of Ontario. Students will also have an opportunity to explore their own personal management style. Through problem based learning and real life case studies you will explore the avenues to take when handling the numerous demands placed upon supervisors and managers and learn methods of achieving results through responsible supervision and management. We will focus on the importance of employee engagement this course and how positive, progressive management techniques can ensure success at every level of the organization.
MRCH-1012Golf Shop Operations & Retail3
The purpose of the course is to explore the importance and various functions of the Golf Shop Operation. From tee time and tournament bookings to merchandising and retail, students will gain a better understanding and appreciation for the golf shop operation. Students will explore all components of the golf shop operation and the impact on course revenues. Students will also gain practical experience using various golf related technologies, teaching techniques, club fitting and club repair.
HORT-5007Turf Management & Course Design-Adv3
For a golf club, turf is your most valuable asset. The second half of this 2-semester course will continue the students understanding and study of the basics of turf management, both from a golf course perspective as well as other turf uses such as commercial, residential, and industrial settings. The student will learn basic soil composition, construction and renovation of turf areas as well as plant nutrition and pesticides. Water and irrigation will be discussed as it pertains to todays society and our ever-changing environment. Students will also benefit from a semester long golf course design project.
PLAN-3012Event Planning for Clubs 13
This course will provide the student with concrete skills in project/event planning as it applies to the Golf and Club Industry. Students will explore all the components of a successful event from conception, budgeting, coordinating, executing and evaluating an event. Students will work in teams and be accountable for individual tasks. This course is a pre-requisite for Event Management 2.
BEVR-1022Wine & Beer2
Students will learn the fundamentals of wine and beer theory. Students will develop skills in a practical lab to pour and serve beers and wines in a full-service licenced establishment. Students will also become fully aware of the laws of liability as they pertain to the service and consumption of alcohol in Ontario as achieved within the guidelines identified by the Alcohol & Gaming Commission.

Level 4
Take all of the following Mandatory Courses:
LAWS-3060Law & Risk Management2
This course is designed to provide students knowledge of the Laws governing the hospitality industry in Ontario. Risk management will be a key focus for the insurance requirements of the hospitality industry (with a primary focus on all aspects of the golf industry). Emphasis will be placed on proper insurance coverage to meet the needs of the hospitality industry. Through case law, students will learn the main exposures to risk and develop a plan needed to operate an effective organization.
MGMT-5088Golf & Club Facilities Management4
Facilities management will take the Golf and Club Management student into the daily operation of facilities that make up the industry. Through tours of golf clubs, swimming facilities, ski clubs, racquet clubs, health and fitness clubs, local manufacturers and sports stadiums the students will be provided with practical experience in the management of the facilities and resources located at these properties. Emphasis on maintenance and repair will be applied to equipment and the overall health and function of a recreational facility.
MGMT-5090Club Governance Policies & Procedures2
Students will explore the importance of Boards and Committees at Private and Semi-Private Golf Facilities. The formulation and role of a Board of Directors will be discussed and simulated with a focus on the creation and enforcement of policies and procedures. There will also be emphasis placed on governmental influences and its effect on golf operations.
TOUR-3004Golf Tourism1
This course will allow students to explore the subject of Golf tourism and the opportunity to enhance member experience . Topics will include trip creation, targeted promotions and group facilitation. Students will plan and be part of a practical trip to a southern region of the United States. From exploring potential destinations to the planning of an Itinerary and the steps involved prior to the date of departure, students will experience the necessary skills in executing a successful group trip.
ECON-3008Global Economics3
A study of the principles of micro and macro-economics, as related to the distribution of goods and services in the tourism/hospitality industry. Major topics include the theory of supply and demand, output and price determination, market structures, government intervention, labour markets, economic performance and growth. There will also be a focus on the "economics of you" Basic fundamentals of Personal Finance will be introduced which include; Budgeting, Banking Trends, Asset Management, Investing strategies & Retirement Planning.
MGMT-5089Guest Membership Sales Management2
This course will explore the different revenue and sales potentials within the club setting. It will profile the various types of memberships that are created to suit a clubs needs, and how to execute sales and marketing strategies to create an economically viable club. There will also be focus on the importance of service standard and guest/member relations.
PLAN-3013Event Planning for Clubs 23
In the final semester of this program students will be provided an opportunity to synthesize their learning with the culmination and collective planning in a recreational event (golf gala), utilizing event management skills, marketing techniques; including but not limited to branding, budgeting (both forecasted & actual), fundraising and using sound business evaluation practices to make effective decisions. In addition, the evaluation will also focus on the students understanding of exceeding customer expectation through hospitality functions and processes, the ability to manage human resources and work collaboratively as a team.

Gen Ed - Electives
Take 3 General Education Credits -
Normally taken in Level 1

Program Residency
Students Must Complete a Minimum of 21 credits in this
program at Fanshawe College to meet the Program Residency
requirement and graduate from this program

Careers - 2021/2022

Career Opportunities

Upon graduation, students can anticipate careers in a multitude of positions:

  • Director of Golf
  • Pro Shop Assistant/Manager
  • Recreational Club Assistant Manager
  • Membership and Communications Manager 
  • Facilities Assistant/Manager
  • Food and Beverage Assistant/Manager
  • Assistant Events Planner
  • Assistant Tournament Coordinator  
  • Retail Assistant/Manager  
  • Recreational Sales and Marketing
  • Retail Merchandising
  • Public Relations & Corporate Communications
  • Turf Labourer/Assistant Greenskeeper
  • Community Golf Coach
  • Golf Software Technician 

More Information - 2021/2022

A Co-operative Education Program
A Two-Year Ontario College Diploma Program
Program Code: GRM2
Campus Code: LCD (LCD - London Downtown)
September Admission
15 week terms
Academic Calendars available at
www.fanshawec.ca/academicdates 

Contact

School of Tourism, Hospitality and Culinary Arts: 519-452-4289

Program Description

This tailor-made co-operative education program allows applicants the opportunity to explore the numerous career opportunities available in the ever growing golf and club industry. Inspired by the Canadian Society of Club Managers (CSCM), this program fosters the core educational competencies required to excel in a career in club management.  Students will develop expertise in Business and Financial Management, Golf Club and Turf Services and Food and Beverage operations with a Hospitality focus. Theoretical studies will be supported by practical exposure in all areas of Golf and Club Facilities. Students will gain an appreciation for pro-active customer service and the relation to business development. Spending your days at the Golf Course.... What could be better?

Other Information

  • Students entering the program in September will complete two academic terms followed by their work term from April to October. The second year of the program commences in October with two academic terms which end in March.

Co-operative Education

In order to be eligible for co-op, students must maintain a 2.0 GPA and be academically complete at the commencement of their co-op work term.

This is a two-year Co-operative Education program.  Students who fulfill both the academic and co-op requirements of the program will be eligible to graduate with a Co-op Endorsed Diploma.  More information about co-operative education can be found at www.fanshawec.ca/co-op.

Learning Outcomes

Vocational Program Learning Outcomes:

(Vocational program learning outcomes must be consistent with the requirements of the Credentials Framework for the proposed credential.)

The graduate has reliably demonstrated the ability to:

  1. Identify the inherent risks associated with operating a healthy and safe golf and recreational club environment;
  2. Apply contemporary business administration skills to the management of golf and recreational club facilities;
  3. Contribute to the effective coordination of a golf and recreational club operations;
  4. Apply the principles of marketing, sales and merchandising as it relates to various business operations within club facilities;
  5. Contribute to the implementation of on-going strategies for optimal customer service and relations;
  6. Apply the fundamental principles and techniques necessary for maintenance and sustainability of golf and recreational club facilities;
  7. Research and plan strategically for the effective operation of golf and recreational club facilities;
  8. Contribute to strategies for effectively managing the performance and development of staff and volunteers;
  9. Develop entrepreneurial strategies for the operation and management of golf and club facilities;
  10. Provide effective Food and Beverage service delivery & management, including customer service and coordination of special events;
  11. Adapt to various and changing technologies, systems and applications for the golf & club management industry;
  12. Support the maintenance/care regime needed in order to sustain the turf and garden areas of the golf and/or recreational club facility.

Program Pathways

  • Graduates of this program who wish to pursue further education have numerous pathway opportunities to degrees and other diplomas both here at Fanshawe College and around the globe. Students are encouraged to search the various links on the Tourism, Hospitality and Culinary Arts website and discuss the program specific opportunities with the Tourism, Hospitality and Culinary Arts Student Success Advisor.
  • Graduates of this program can apply for admission to the One-Year Guest Relations Management - Concierge Specialist program or Special Events Planning program offered by Fanshawe College.
  • Graduates of this program, who meet the admission requirements, may apply for Graduate Studies in the Lawrence Kinlin School of Business (to be discussed with the Program Coordinator). This one-year option meets the educational requirements of the PGA of Canada  
  • Graduates of this program, who meet the admission requirements, may apply for program transfer to Level 3 of the Food and Beverage Management Ontario College Diploma program or Level 3 of the Hospitality - Hotel and Resort Services Management Ontario College Diploma program offered by Fanshawe College, School of Tourism, Hospitality and Culinary Arts. "Application for Program Transfer" forms are available from the Office of the Registrar, Downtown Campus, Building B (LDB) Room 202 or London Campus (at Oxford Street) Room E1012.
  • Specific pathways meet the educational requirements for the PGA of Canada (Discuss with Coordinator)
  • This program prepares students for their "CCM" Certified Club Manager Designation
  • For information about Program Pathways visit www.fanshawec.ca/programpathways

Program Details

More details

Canadian Students

Start Dates
Locations
Availability

Full Time Offerings

2021 September
London - Downtown
Open

International Students

Start Dates
Locations
Availability
2021 September
London - Downtown
Open
Program Code
GRM2

Program Coordinator:

Rob Foster

Delivery
Co-op
Day Time
Full-Time
Credential
Ontario College Diploma
Duration
49 weeks