Overview
Interviewing for Settlement Worker
Students will develop the necessary interviewing skills required to obtain information from clients to assist with: program intake, establishing professional relationship, and rapport building. Differentiating between questioning techniques such as open vs. closed ended questions, and when to use these techniques will be examined. Other topics covered include non-verbal communication, and managing client expectations.
Course Code:
DEVL-1037
Area of Interest:
Education, Community & Social Services
Course Offerings
Summer 2024
to
$355.43
Delivery:
Online
Location:
London Campus Off Site
Section Number:
50LC
Refund Policy:
14 days after course start date