Continuous Improvement & Benchmarking

This online course will provide an introduction to the principles of continuous improvement and benchmarking. Students will learn about the history and roots of continuous improvement, the core principle of Plan-Do-Check-Act continuous improvement cycle, the Kaizen philosophy for continuous improvement and Poke-Yoke (error-proofing). Included in this course is a brief introduction to advanced improvement methodologies such as Six Sigma, Lean Manufacturing and Lean-Six Sigma. Students will also learn about the Benchmarking process and how it is used as a tool for continuous improvement.

Course Code: 
Area of Interest: 
Professions & Trades

Course Offerings

Summer 2020

May 6, 2020 to July 15, 2020
Campus Code:
London - Online
Days & Times:
Section Number: 40LC