Office Technology & Procedures

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge which are valuable in obtaining and retaining careers in todays fast-changing office environment. These skills can be applied to any office situation, ranging from a multinational corporation to a home-based enterprise. Topics covered include time management, conflict resolution, workplace ethics, workplace technology and telecommunications, handling mail, managing records, customer service, meeting and event planning, business travel and telework.

Course Code: 
Area of Interest: 
Business, Finance & Administration

Course Offerings

Summer 2020

May 12, 2020 to August 18, 2020
Campus Code:
Days & Times:
Section Number: 50LC
Refund Policy: 14 days after course start date