Office Technology & Procedures
This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge which are valuable in obtaining and retaining careers in todays fast-changing office environment. These skills can be applied to any office situation, ranging from a multinational corporation to a home-based enterprise. Topics covered include time management, conflict resolution, workplace ethics, workplace technology and telecommunications, handling mail, managing records, customer service, meeting and event planning, business travel and telework.
Area of Interest:
Business, Finance & Administration