| Type of Inquiry | Contact | Telephone |
| General Inquiries (24/7 Access) | Residence Front Desk | 519-452-4440 |
| Application Process & Account Inquiries | Residence Acceptance | 519-452-4440 x3007 |
| Refunds & Financial Services | Shannon Bolieiro | 519-452-4440 x5004 |
| Assistant General Manager/Senior Residence Life Manager | Carolyn Mitchell | 519-452-4440 x5002 |
| Conference Services Manager | Erica Robertson | 519-452-4440 x5011 |