Registration in a program is done on a course-by-course basis each term. The expected availability of courses is displayed below but may change throughout the year. Click on the arrows below to confirm upcoming course offerings and to add a course to your online shopping cart. For assistance, please use the inquiry form on this page or call 519-452-4277.
Courses
Micro-credential Series Requirements
| XSL1 | ||||
| Take all of the following Mandatory Courses: | ||||
| MGMT-1333 | Supervisory & Leadership Basics | View More Details about MGMT-1333 | ||
| A common assumption is that high performing individuals will transition easily from being a team member to a supervisor/team leader, but effective leadership and management require a diverse skill set. The Supervisor & Leadership Basics micro-credential provides those who supervise or lead teams with strategies for increasing their personal effectiveness as well as their team's overall performance. Through reflective practice and application of practical tools, participants will improve their ability to communicate, problem-solve, manage pressure, build trust and improve overall output by leveraging personal strengths of team members. Learning Outcomes: 1. Identify the differences between supervision and leadership and how to balance both sets of skills for maximum effectiveness 2. Reflect on their personal leadership style and apply practical techniques for maximizing personal performance 3. Develop tools for communicating and connecting with team members to enhance group performance This is an Asynchronous & Independent Learning course with some hours of 1-1 support from the instructor. It is also OSAP eligible. | ||||
| MGMT-1337 | Supervisory & Leadership Basics II | View More Details about MGMT-1337 | ||
| Successful front-line employees are often seen as prime candidates for supervisory and leadership roles, but moving from the front line to supervision / management requires additional knowledge and skills. Supervisor & Leadership Basics II provides high potential, recently promoted, or experienced supervisors additional foundational knowledge to further develop in their existing role or to prepare for future opportunities. Students will achieve focused learning outcomes such as key legal and technical knowledge to build a healthy and resilient workplace based on Ontario Labour Laws and current leadership theory. This MC will focus on important aspects of Health and Safety, Employment Law, and some associated aspects of Human Resources, specifically the responsibilities of the supervisor regarding Accident investigation; Introduction and Foundations in Ontario Employment/Labour Law; Performance Management; and writing and delivering Performance Appraisals. Learning Outcomes: 1. Recognize and interpret employment-related legislation 2. Recall the essential elements of Health and Safety Reporting 3. Identify (and briefly discuss?) the purpose of performance appraisal 4. Identify the necessary characteristics of accurate performance management tools 5. Discuss the options for what to evaluate in a performance appraisal. 6. Apply commonly used performance measurement methods and forms Total class hours - 20 | ||||