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This course examines the critical role of the early childhood educator in creating caring and responsive relationships with children zero-three, their families, and communities. This course focuses on children's holistic development and wellbeing by understanding and responding to children's unique, capabilities, interests, and experiences through the integration of the principles from 'How Does...

This course covers both theoretical and practical aspects of gas-fired forced warm air heating systems, forced air add-on devices such as humidifiers, and air cleaners, conversion burners, domestic gas-fired refrigerators and air handling systems.

Offering exceptional customer service is a key element in operating a successful spa or salon business. In this course students will learn strategies and methods of fostering customer loyalty and retention, how to handle difficult situations and create consistency in service standards. Students will also explore methods of obtaining valuable customer feedback and measures of satisfaction.

Come out and test drive a Can-Am Spyder on our parking lot. In this 2 hour session you will learn how to operate, brake and drive a few simple maneuvers supervised by our certified instructors, on a closed course. No licence is required to test drive. Minimum age is 21. Students must provide a DOT approved helmet with eye protection, leather gloves(full finger), long sleeved substantial jacket...

This in-class course will introduce the basic manufacturing, testing, and applications of materials found in a typical fabrication facility. Traditional materials such as ferrous and non-ferrous metals will be covered as well as non- metals such as plastics and composites. Students will be introduced to a wide range of manufacturing methods with an emphasis on the quality aspects. A hands-on lab...

This online course will provide an introduction to the principles of continuous improvement and benchmarking. Students will learn about the history and roots of continuous improvement, the core principle of Plan-Do-Check-Act continuous improvement cycle, the Kaizen philosophy for continuous improvement and Poke-Yoke (error-proofing). Included in this course is a brief introduction to advanced...

This online course provides an overview of planning for quality. Topics covers include planning for quality at the strategic, tactical, operational and project/product level. Emphasis will be placed on the Advanced Product Quality Planning (APQP) framework. Students will learn about APQP's five stage product quality planning process, the Production Part Approval Process (PPAP) and it's required...

Emerging Leaders enhances leadership effectiveness and business insight by focusing on developing critical skills that shape career and organizational performance. Your Leadership Journey 1 Day Gain the knowledge and skills to meet the challenges leaders’ will face in their transition to their new role within the organization. Communicating for Leadership Success 1 Day Develop strong interpersonal...

In this course, students will learn the key administrative functions involved in effective case management practices, and will begin to apply practical knowledge and skills that can be used to facilitate positive outcomes with clients. Students will be introduced to issues pertaining to ethical practice, legal considerations, confidentiality, documentation and case conference. Screening and...

Learn to use MS Access for Windows. You will learn how to use Microsoft Access using its pull-down menus, toolbars and dialog boxes. Access is a computerized database that allows you to manipulate, link, chart, query and report your data to customize the information you need. Access creates a system of relational database management in a user-friendly environment.