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This course emphasizes the importance of effective customer service and communication skills with clients and coworkers within an Food Service organization. Students will learn methods to overcome common barriers in communication and with conflict in the workplace. This course focuses on developing personal styles of communication useful in the food service industry.

This introductory course is designed for the student with no previous knowledge of American Sign Language (ASL) or with limited basic competencies. Students learn to handle basic everyday communication ASL incorporating Deaf culture and Deaf Community content. Topics centre on getting to know you, exchanging personal information, and discussing living situation. Grammar is introduced in context...

The purpose of the second course in American Sign Language is to further the student's abilities in refining the skills learned/retained in ASL 101. The student learns to handle talking about Family, talking about activities and story telling. Grammar is introduced in context with an emphasis on using question and answer skills, directions, and descriptions. Cultural notes and videotapes provide...

American Sign Language 103, introduces basic ASL conversation and feature core vocabulary, common signing phrases, non manual components (facial expression, body postures), signing space, fingerspelling, numbers, loan signs, cultural protocols, rules of ASL grammar and structure. Deaf cultural behavior is introduced in the classroom and through readings, activities and Deaf community.

The professional home inspector is required, both verbally and in writing, to describe the inspection process and communicate inspection findings to the client. It is imperative that the home inspector be able to communicate clearly and effectively to ensure understanding of an inspection, once conducted. Students in this subject develop their oral and written communication skills, and learn the...

Students taking this course will learn the definition of culture and will be introduced to inter-cultural communication theories such as differences in gestures, personal spaces, and customs. By identifying intercultural issues in North American society, student will learn how they can apply intercultural communication theories to their daily lives and how they can respect and understand persons...

Effective communication skills are essential to all aspects of life and this course specifically addresses communications in contemporary businesses and organizations. It is important to be aware of the wide variety of communication methods and technological tools which are available, and which should be used to a convey a particular message. Managing communication channels requires time...

News stories confront us with people, places, issues and crises from around the world. An understanding of background issues help us make informed judgements. This subject focuses on the main news stories of the day and looks for your critical interpretation.

This online course will focus on communication with the terminally ill patient and their families. Topics include: basic process and steps of effective communication, factors influencing personal and cultural attitudes in communication, identifying basic verbal and non-verbal communication, techniques used to establish a trusting relationship and how to identify ineffective communication.

Learners explore how to monitor and measure the impact of a social media strategy or social media efforts. Specifically, learners learn which tools are available for monitoring and measuring social media efforts. Through online discussion, learners discuss the challenges of ongoing measurement in a rapidly changing field and explore strategies for addressing these challenges. Learners are also...