First Year FAQs

As a new student we know you have some questions and this page will help you get some of those answers.

How do I ...

Find out more about Head Start?


Check out the Head Start webpage.


Find out more about Orientation?


Check out the Orientation webpage. It will have details about your program information as well.


Find out more about the online orientation I am automatically registered in?


Check out the Orientation webpage for information on how to access the great content available for you in FanshaweOnline.


Get my student card?


Check out the campus card or FANCard webpage.

During Orientation campus cards may be available at an alternate location.

This page will also have information on the meal plan options.


Get my bus pass?


The new FANCard is your all-access pass to Fanshawe including being your London Transit Bus Pass. Simply show this card when you board any LTC bus (for full-time London Campus students only).


Find out what text books I need?


Check out the Bookstore site. Please remember to select the correct campus.


Pay my fees?


Check out the fee payment options.


Get more information about financial aid?


Check out the Financial Aid web pages.


Get my username and password reset?


If you're a first-time user or do not know your username or password, please refer to the Fanshawe Password Reset page. If you're still having trouble with your user name and password or logging in, contact the Helpdesk at 519-452-4430 ext. 4357, email, or visit Room E2030 (London campus).


Find out more about the supports and services available to all students?


Explore the wide range of services and supports Fanshawe offers to students.


Learn about the Learning Management System (FOL - FanshaweOnline)?


Learn more about FanshaweOnline here.


Find out who my Academic Advisor is?


Academic Advisors are assigned to every School in the College. Visit this page for contact info for your Academic Advisor.


Find out about the Fanshawe student experience and the Co-Curricular Record?


Get involved at Fanshawe, there are many activities to choose from. Many will help you earn a CCR or Co-Curricular Record.


Get assistance if you need Accessibility Services, have mental health challenges or had an IEP in high school?


Find out about Accessibility Services or start the early ID process.


Find out about my housing options?


Check out the housing webpage.


Find out what services are available at the First Nations Centre?


Check out the First Nations Centre webpage.


Find out more about the Fanshawe Student Union (FSU)?


Check out the FSU webpage.


Find out about what the City of London has to offer students?


Check out created by the City of London for students.


Find out more about the health plan?


Check out the WeSpeakStudent website.


Find out more about the fitness facilities on campus?


Check out the Student Wellness Centre web pages


Find out about the recreation opportunities available on campus?


Check out the campus recreation web page.