Overview - 2021/2022
The Information Technology Infrastructure graduate certificate will focus on the practices and skills currently being used in support of the IT infrastructure. Students will gain valued knowledge and experience working with Windows and Linux operating systems, Windows server administration, virtualization technologies and network and security devices. Students will also have the opportunity to develop communication, interpersonal, project management and business skills to work effectively in the corporate world.
The program will include hands-on applications and simulations to provide students with marketable skills in operating systems, networks, and security and will contribute to preparing the graduate to write a variety of professional certification exams.
This is a BYOD (Bring Your Own Device) program with minimum laptop requirements.
Admission Requirements - 2021/2022
Ontario College Diploma, Advanced Diploma or Degree or
equivalent preferably in Information Technology (other academic
backgrounds considered on a case-by-case basis)
Equivalent combination of related work experience and post-secondary education as judged by the College
English Language Requirements
Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:
- A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
- Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
- International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years. SDS Program Requirements.
- Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
- Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
- A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
- An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
- Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10
Recommended Academic Preparation
- Previous Business or Information Technology post-secondary education and/or training and/or work experience.
Applicant Selection Criteria
Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:
- Preference for Permanent Residents of Ontario
- Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
- Achievement in the Admission Requirements
Information Technology Infrastructure-2021/2022
|INFO-6084||Practical Applications of ITIL||2|
|The use and dependence on information technology is ubiquitous and permeates every industry. Students will explore the best practices, business ethics, service desk models, and communication processes necessary to support clients of information technologies. Through discussion, lab work, and case studies, students will acquire the skills required to support and manage clients and information technologies.|
|MGMT-6135||Essential Skills for Mgmt Professionals||4|
|This course applies the principles of professional communication in the Canadian industry. It explores intercultural communication and the characteristics of diverse worldviews. Students will identify issues involved in communications and global diversity, and develop necessary skills to create professional documents that adhere to Canadian standards. Through presentations, case studies and thematic readings, students will learn written, verbal and nonverbal skills that are essential to business management, while maintaining sensitivity to issues involving geographic, cultural, gender and ability diversity. Throughout the course, students will work both individually and in groups to build their knowledge and skills needed to demonstrate professional communication within Canadian businesses.|
|INFO-6085||End User Operations||3|
|As part of daily business processes, clients and IT staff must produce documents for various purposes as well as manage corporate data. Students will use the Microsoft Office Suite to craft documents, reports, presentations and maps, as well as explore an enterprise email client solution. Through discussion, lab work, and case studies, students will acquire the skills to create various types of documents, support client applications, and manage data.|
|ACAD-6002||Graduate Success Strategies||1|
|This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus.|
|This course introduces students to the importance of personal career management. Students will learn about, practice and use career (job) search, resume writing and interview skills. Students will also complete an individual career management project.|
|INFO-6087||Networking & Security 1||4|
|Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement and analyze network operations, including securing information technologies. By way of discussion and lab work, students will configure small networks, analyze network traffic, and secure network devices.|
|INFO-6086||Operating Systems 1||4|
|Operating systems are the underlying technologies upon which business applications and processes rely on. Students with experience among diverse platforms gain better insight into managing information technologies. Through discussion and lab work, students will install, configure, manage, and upgrade client operating systems.|
|The core of information technology is business data. Students with an understanding of database types and structures gain an opportunity to align business needs with database technologies. Special attention will be given to comparing the architect and purpose of various database solutions, as well as database design. Through discussion and lab work, students will consider various database solutions to meet business needs.|
|INFO-6089||Databases 2 & Programming||4|
|Business data must be continuously accessible, but secured. To that end, administrators must manage the performance and security of databases, and support data-aware client applications. Students will explore best practices to managing and securing databases, and programming as a means to automate management tasks. Through discussion and lab work, students will implement and manage databases.|
|INFO-6090||Networking & Security 2||4|
|Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement complex network designs to meet business requirements and secure the edge network. By way of discussion and lab work, students will design and configure advanced network systems and implement network security.|
|INFO-6091||Operating Systems 2||3|
|Operating systems are the underlying technologies upon which business applications and processes rely on. Students explore installing, configuring, and managing server operating systems to meet business needs. Special attention is given to securing operating systems and best management practices. Through discussion and lab work, students will install, configure, and management a server operating systems and commonly used information technology services.|
|Data is a foundational pillar for all IT services. By way of discussion and lab work, students will learn about, implement, configure and manage storage architectures. Specific technologies include; DAS, NAS, SAN (FC/iSCSI/FCoE), CAS and business continuity solutions.|
|Cloud services are prevalent in today's modern IT and business operations. Most organizations have been currently considering the migration to the cloud to meet their business requirements by transforming their products into cloud services. Those services will be deployed in different cloud models based on organizations' goals and preferences. In this course, the students will explore the characteristics of three main cloud services (IaaS, PaaS, SaaS). They will also study the most common cloud models, including public, hybrid, and private. By way of discussion and lab work, students will learn about and manage cloud workloads within these models. Specific cloud technologies will focus on Amazon AWS, Microsoft Azure, Google Cloud, and container orchestration.|
|MGMT-6148||Applied Project Management||4|
|This course focuses on the fundamental theory and practical application of project management skills and techniques to enable the development, selection, definition, execution and closure of IT projects. Students will take a case study through the essentials of a five-phase project management process as defined by the Project Management Institute and learn about the unique challenges at each stage. Students will use task based techniques, templates and Industry standard tools, including Microsoft Project to focus on program specific cases that reinforce processes presented concurrently in the program.|
Careers - 2021/2022
Career OpportunitiesGraduates of this program will be employed in the computer support field as a Desktop and Application Support Technician, Computer Technician or Help Desk Technician. They are employed by computer hardware manufacturers and retailers, software developers, in call centres and in Information Technology units throughout the public and private sectors.
More Information - 2021/2022
A One-Year Ontario College Graduate Certificate Program
Campus Code: LS (LS - London South)
15 week terms
Academic Calendars available at www.fanshawec.ca/academicdates
ContactSchool of Information Technology: 519-452-4291
The Information Technology Infrastructure Graduate Certificate will focus on the practices and skills currently being used in support of the IT infrastructure. Students will gain valued knowledge and experience working with Windows and Linux operating systems, Windows server administration, virtualization technologies, and network and security devices. Students will also have the opportunity to develop communication, interpersonal, project management and business skills to work effectively in the corporate world.
The program will include hands-on applications and simulations
to provide students with marketable skills in operating systems,
networks, and security and will contribute to preparing the
graduate to write a variety of professional certification
This program will provide a pathway to Fanshawe's graduate certificates in Information Security Management, Network and Security Architecture, and Software and Information Systems Testing.
- Analyze and resolve enterprise information technology infrastructure (EITI) problems through the application of systematic approaches and diagnostic tools;
- Determine business and stakeholder requirements for EITI solutions;
- Participate as a member of a team, in the design, delivery, expansion and continual improvement of EITI solutions;
- Use industry best practices, principles in project management and lifecycle management to successfully administer EITI solutions;
- Automate routine tasks, baseline systems performance, and assess resource utilization using a variety of tools;
- Participate as member of a team to ensure the availability and integrity of information in enterprise data storage solutions;
- Participate as member of a team in the design and implementation of security by applying security protocols and knowledge of industry conformance practices;
- Appraise existing security solutions in light of on-going maintenance, conformance practices, and continual improvement of organizational security;
- Articulate, defend, and conform to service delivery expectations found in information technology environments;
- Implement personal and professional development strategies to improve job performance and promote professional growth.
For information about Program Pathways visit www.fanshawec.ca/programpathways.