Information Technology Infrastructure

The Information Technology Infrastructure one-year graduate program is beneficial for students who have previous education in IT and are looking to advance their skills to prepare for the workforce.


This program is designed to help graduate students with an IT background step into the industry. Information technology workers need a broad range of practical skills to utilize in their everyday responsibilities. As a student within this program, you will bring your previous understanding of information technology and enhance your skills by learning how you can apply your knowledge within the workforce. 

Graduate employability is significantly enhanced by in-depth training in a broad range of technical and personable skills that are in high demand across various industries. As a graduate of this program, you will be prepared to enter an exciting career as a IT Infrastructure/Operations Manager, IT Infrastructure Service Manager or IT Infrastructure Director.

Program Overview

The Information Technology Infrastructure Ontario College Graduate Certificate will focus on the practices and skills currently being used in support of the IT infrastructure. Students will gain valued knowledge and experience working with Windows and Linux operating systems, Windows server administration, virtualization technologies, and network and security devices. Students will also have the opportunity to develop communication, interpersonal, project management and business skills to work effectively in the corporate world.

The program will include hands-on applications and simulations to provide students with marketable skills in operating systems, networks, and security and will contribute to preparing the graduate to write a variety of professional certification exams.

Laptop requirements for this program

Career Information

Graduates of Fanshawe’s Information Technology Infrastructure program will be employed in the computer support field as desktop and application support technicians, computer technicians or help desk technicians. They are employed by computer hardware manufacturers and retailers, software developers, call centres and in information technology departments throughout the public and private sectors.


Did you know Fanshawe consistently ranks high in graduation employment rates among large colleges in Ontario? 

Here are some examples of career opportunities for graduates of Fanshawe’s Information Technology Infrastructure program:

IT Infrastructure/Operations Manager

Ensure that systems, services and infrastructure work reliably and securely.

IT Infrastructure Services/Service Manager

Provide management, reporting and operational support.

IT Infrastructure Director

Manage a team of IT employees responsible for overseeing the infrastructure of technical operations, eliminating security risks and tracking technology to achieve business goals.

Learning Outcomes
  1. Analyze and resolve enterprise information technology infrastructure (EITI) problems through the application of systematic approaches and diagnostic tools;
  2. Determine business and stakeholder requirements for EITI solutions;
  3. Participate as a member of a team, in the design, delivery, expansion and continual improvement of EITI solutions;
  4. Use industry best practices, principles in project management and lifecycle management to successfully administer EITI solutions;
  5. Automate routine tasks, baseline systems performance, and assess resource utilization using a variety of tools;
  6. Participate as member of a team to ensure the availability and integrity of information in enterprise data storage solutions;
  7. Participate as member of a team in the design and implementation of security by applying security protocols and knowledge of industry conformance practices;
  8. Appraise existing security solutions in light of on-going maintenance, conformance practices, and continual improvement of organizational security;
  9. Articulate, defend, and conform to service delivery expectations found in information technology environments;
  10. Implement personal and professional development strategies to improve job performance and promote professional growth.


Program Availability

Canadian Students

Start Dates

Full Time Offerings

2022 September
London South Campus
2023 January
London South Campus
2023 May
London South Campus

International Students

Start Dates

Full Time Offerings

2023 January
London South Campus
2023 May
London South Campus

Program Details

Program Code
Academic School

Program Coordinator:

Marc Bueno, BSc.CompSci, MSc. IT, MBA, B.Ed., M.Ed.

Day Time
Ontario College Graduate Certificate

Admission Requirements

Ontario College Diploma, Advanced Diploma or Degree or equivalent preferably in Information Technology (other academic backgrounds considered on a case-by-case basis)
Equivalent combination of related work experience and post-secondary education as judged by the College

English Language Requirements

English Language Requirements

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

  • A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements
  • Test of English as a Foreign Language (TOEFL) test with a minimum score of 88 for the Internet-based test (iBT), with test results within the last two years
  • International English Language Testing System (IELTS) Academic test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years.  SDS Program Requirements.  
  • Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years
  • Pearson Test of English Academic (PTE) with a minimum score of 59, with test results within the last two years
  • A Cambridge English Test (FCE/CAE/CPE) with an overall score on the Cambridge English Scale of 176 with no language skill less than 169, with test results within the last two years
  • An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years
  • Fanshawe College ESL4/GAP5 students: Minimum grade of 80% in ESL4/GAP5 Level 9 or 75% in ESL4/GAP5 Level 10
Recommended Academic Preparation

Recommended Academic Preparation

  • Previous Business or Information Technology post-secondary education and/or training and/or work experience.
Applicant Selection Criteria

Applicant Selection Criteria

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:

  1. Preference for Permanent Residents of Ontario
  2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)
  3. Achievement in the Admission Requirements

Tuition Summary

London South

Canadian Costs
Total Cost of Program
International Costs
Total Cost of Program

*Total program costs are approximate, subject to change and do not include the health and dental plan fee, bus pass fee or program general expenses.



Level 1
Take all of the following Mandatory Courses:
INFO-6084Practical Applications of ITIL2
The use and dependence on information technology is ubiquitous and permeates every industry. Students will explore the best practices, business ethics, service desk models, and communication processes necessary to support clients of information technologies. Through discussion, lab work, and case studies, students will acquire the skills required to support and manage clients and information technologies.
MGMT-6135Essential Skills for Mgmt Professionals4
This course applies the principles of professional communication in the Canadian industry. It explores intercultural communication and the characteristics of diverse worldviews. Students will identify issues involved in communications and global diversity, and develop necessary skills to create professional documents that adhere to Canadian standards. Through presentations, case studies and thematic readings, students will learn written, verbal and nonverbal skills that are essential to business management, while maintaining sensitivity to issues involving geographic, cultural, gender and ability diversity. Throughout the course, students will work both individually and in groups to build their knowledge and skills needed to demonstrate professional communication within Canadian businesses.
INFO-6085End User Operations3
As part of daily business processes, clients and IT staff must produce documents for various purposes as well as manage corporate data. Students will use the Microsoft Office Suite to craft documents, reports, presentations and maps, as well as explore an enterprise email client solution. Through discussion, lab work, and case studies, students will acquire the skills to create various types of documents, support client applications, and manage data.
ACAD-6002Graduate Success Strategies1
This course presents and helps to develop some of the skills required to achieve academic and career success for graduate students. Areas of focus include college resources, study skills, and time management among other skills. The importance of Academic Integrity will be a main focus.
DEVL-6024Career Planning1
This course introduces students to the importance of personal career management. Students will learn about, practice and use career (job) search, resume writing and interview skills. Students will also complete an individual career management project.
INFO-6087Networking & Security 14
Network services are the underlying infrastructure upon which all other information technology relies on. Students will implement and analyze network operations, including securing information technologies. By way of discussion and lab work, students will configure small networks, analyze network traffic, and secure network devices.
INFO-6086Operating Systems 14
Operating systems are the underlying technologies upon which business applications and processes rely on. Students with experience among diverse platforms gain better insight into managing information technologies. Through discussion and lab work, students will install, configure, manage, and upgrade client operating systems.
INFO-6088Databases 13
The core of information technology is business data. Students with an understanding of database types and structures gain an opportunity to align business needs with database technologies. Special attention will be given to comparing the architect and purpose of various database solutions, as well as database design. Through discussion and lab work, students will consider various database solutions to meet business needs.
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