This course further explores the contemporary workplace emphasizing intercultural competence and organizational cultures in the context of diversity and inclusion. Students will examine organizational barriers, and power relations that result in inequities in the workplace. Students will investigate change management processes that can build high-functioning, inclusive workplaces that draw on the...
In this course, students will discuss various dispute resolution processes (e.g., negotiation, mediation [open versus closed], arbitration, collaborative, etc.) and learn to determine whether alternative dispute resolution (ADR) is necessary or appropriate. Learners will develop an understanding of when ADR can be ordered, the potential implications of choosing to sue ADR or not use ADR, and how...
This course introduces students to the principlesthat are essential to an understanding ofcontemporary macroeconomics issues. Emphasis isplaced on the use of economic models to analyzeeconomic developments accurately and objectively.Students examine unemployment, inflation, andeconomic growth; as well, they evaluategovernment's use of fiscal and monetary policy todeal with these problems.
This course introduces the student to theprinciples that are essential to an understanding of contemporary microeconomic issues. Emphasis is placed on the use of economic models to analyze economic developments accurately and objectively. Students will examine the role of prices and competitive markets in the allocation of resources, firm behaviour and market structures; as well, they will...
With friendly hands-on instruction we’ll show you how to make that special Christmas urn or swag arrangement your friends and neighbours will be envious of.
This course is the study of the materials of modern aircraft and the processes involved in protecting them from their environment.
This online course will provide an introduction to the principles of continuous improvement and benchmarking. Students will learn about the history and roots of continuous improvement, the core principle of Plan-Do-Check-Act continuous improvement cycle, the Kaizen philosophy for continuous improvement and Poke-Yoke (error-proofing). Included in this course is a brief introduction to advanced...
This online course provides an overview of quality management systems. Students will learn about ISO quality system standards that are widely used in business today. The course covers: Quality Management Systems (QMS) and Total Quality Management (TQM), the ISO 9001:2015 standard requirements and their interpretation, auditing best practices and how to prepare for and conduct an internal audit of...
Data Analysis is quickly becoming one of the most sought-after skills in the workplace. Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions. Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills. Begin with getting a basic...
This course is a continuation of the study of several of the systems found on modern aircraft. Students will gain a familiarity with the systems, their components and their operation in preparation for the next steps in maintenance.