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Gain a practical, how-to overview of the entire training function in this 4 day program. Through modeling of the best practices and latest techniques in training delivery, discover the 4Ps of training: Purpose & Assessment, Planning & Preparation, Presentation & Facilitation, and Performance & Evaluation. New trainers will gain a strong foundation in critical training skills and seasoned trainers...

Bread is one of the most basic of foods staples. In this course the student will gain a working knowledge in the production of various traditional yeast doughs and bread products. By the end of the course the student will have created a variety of rustic loaves, sourdough breads, rolls and crackers. NOTE: To ensure that safe food handling practices are maintained in our kitchens closed toed, non...

This course covers practical applications of operations in both the manufacturing and services environments with an emphasis on operational strategy, decision making and customer satisfaction. Topics will include competitiveness, strategy, processes, ethics, sustainability and the ability to analyze key issues and problems within operations management.

This course focuses on an enterprise approach to commercial risk management, including a discussion of global risk management standards and guidelines. Students will explore risk beyond the traditional hazard risk to include financial and strategic risks. Risk identification and analysis tools and techniques will be discussed in detail.

The major responsibilities of operations managers are examined across five key sectors: manufacturing, construction, health care, retail, and service industries. Students will develop workplace specific skills in production planning and scheduling; resource planning; supply chain management; materials management; marketing and sales; purchasing; project management and inventory management and...

This course introduces students to the field of Supply Management. Emphasis will be placed on the impact that purchasing and supply chain management can have on the competitive success and profitability of organizations. This course will focus on identifying and applying specific tools and techniques that are often used in the procurement process. The following concepts and tools will be...

This 2-week compressed course is designed to assess IEN students' language learning and the use of English in everyday relational practice (as a nurse) including in reading, writing, listening, and speaking. The outcome of this course will assist students to create their pathway to success in relational practice in nursing.

This course reviews the Canadian Standards and Guidelines of the code of ethics of career development with special emphasis on the professional behaviour, interpersonal competence, needs assessment and referral associated within the role. Students will also understand the code of ethics, within client facilitations and counselling, community building, and information and resource management.

This course provides students with an understanding of the objectives and principles of income taxation in Canada. The topics covered include the role of government in income tax administration, tax filing rules, employment, business, interest, dividends, rental income, capital gains, other income, deductions, tax credits and the calculation of taxes payable for individuals resident in Canada...

This course provides students with an in-depth knowledge of consumer and mortgage lending from a lender's perspective. Topics include: the types of credit available to match consumers' needs, the application and assessment process, investigation, documentation and collection methods.