Improve your workplace communication skills

Newcomers to Canada often encounter barriers to employment, including lack of Canadian work experience, language barriers, differences in workplace culture, difficulties in obtaining recognition for foreign qualifications and international experience, discrimination and lack of workplace integration and diversity programs.

Pursue FREE newcomer service language training that will help you to:

  • communicate better with supervisors, colleagues and clients;
  • understand your sector and occupation in Canada;
  • understand Canadian workplace culture in your field; and
  • develop strong interviewing, networking and job-search communication skills.

Upcoming Occupation-specific Language Training (OSLT) courses

Workplace Communication Skills for Health Sciences | Online classes start December 13, 2021

This 180-hour course focuses on the language and socio-cultural communication requirements of dental hygienists, medical radiation technologists, nurses, personal support workers, and sleep technologists. The course addresses the language and communication skills needed to find and share information with others; communicate using technology such as telephone and email; manage interactions with colleagues, clients, and business associates, introduce yourself in work-related situations; undertake employment and work-related interviews; and network effectively. Sector background knowledge and culture relevant to the health services workplace context in Ontario are explicitly addressed in communication practice tasks.

Workplace Communication Skills for Accessing the Business Job Market | Online classes start January 10, 2022

This 40-hour online course focuses on the language and socio-cultural communication requirements of accounting personnel, finance personnel, entrepreneurs, project managers, and sales and marketing personnel at CLB 7 to 8. The course addresses the language and communication skills needed to introduce yourself professionally in the job search context, describe requirements for working in your chosen occupation in Ontario and develop a Job Action Plan for securing employment in your chosen occupation.

NEW! Workplace Communication Skills for Communicating in the Health Care Sector | Online classes start February 22, 2022

This 40-hour online course focuses on the language and socio-cultural communication requirements for working in the health care sector at CLB 7 to 8. The course addresses the language and communication skills needed to ask common questions in a data collection interview, document data collection findings and conduct telephone calls appropriately.

Note: Due to COVID-19, classes are being offered virtually with access to live instructor support for your convenience. 
 

Who is eligible?

Participants must be permanent residents who live in Ontario or protected persons who have training or experience in a specific occupation or sector, but need to improve their occupation-specific communication skills.

How to get started?

 

  • Step 1: Learn more about OSLT at Fanshawe by expanding the sections above.
  • Step 2: If you have questions about OSLT or would like to register, contact us at oslt@fanshawec.ca or 519-452-4430 x6501.
  • Step 3: Staff will book a one-on-one virtual or phone appointment with you to answer questions and help you register.

 

Image
Colleges Ontario
Image
Occupation-specific Language Training (OSLT)

 

 

 

 

 

Funded by Immigration, Refugees and Citizenship Canada.