Improve your workplace communication skills

Newcomers to Canada often encounter barriers to employment, including lack of Canadian work experience, language barriers, differences in workplace culture, difficulties in obtaining recognition for foreign qualifications and international experience, discrimination and lack of workplace integration and diversity programs.

Pursue FREE newcomer service language training that will help you to:

  • communicate better with supervisors, colleagues and clients;
  • understand your sector and occupation in Canada;
  • understand Canadian workplace culture in your field; and
  • develop strong interviewing, networking and job-search communication skills.

Upcoming Occupation-specific Language Training (OSLT) courses

Accessing the Business Job Market
Online | May 17 - June 21, 2022

This is a 40-hour online course that requires access to a computer with video and audio capabilities as well as an Internet connection. This course can be taken from anywhere in Ontario.

This practical and innovative course will help you

  • conduct research related to a job search, such as labour market trends, occupational requirements, pathways for working in your occupation, networking opportunities and helpful resources.
  • analyze job ads to better understand what employers are looking for and how to tailor an application.
  • introduce yourself in the job search context.
  • describe your professional experience and present your knowledge, skills and attributes effectively.
  • create a plan for moving forward in a job search.

Accessing the Business Job Market in Ontario is for you if

  • you have training or experience in accounting, finance, entrepreneurship, project management, or sales and marketing.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are familiar with computers and related technology.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 7 hrs/week for six weeks

Dates: May 17 – June 21, 2022

Days: One hour Zoom conference/week (Wednesdays, 7 - 8 p.m.)

Writing Professionally
Online | July 25 - Sep 9, 2022

This 40-hour online course that requires access to a computer with video and audio capabilities as well as an Internet connection. This course can be taken from anywhere in Ontario.

This practical and innovative course will help you

  • develop a strategic approach to writing workplace communication.
  • understand purpose and audience in written workplace communication.
  • use logical structure in emails.
  • write effective emails to make requests, exchange information, make complaints and follow up.

Activities based on everyday written communication tasks in the workplace will help you

  • use self-editing strategies to identify common personal errors and make changes.
  • produce single- and multiple-paragraph professional writing for an appropriate audience and purpose.

Writing Professionally is for you if

  • you have successfully completed an OSLT course in Accounting and Finance; Entrepreneurship, Sales & Marketing; Project Management; Professional Managers; or Technology.
  • you are familiar with computers and related technology.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 5 hrs/week

Dates: July 25 – September 9, 2022

Days: One hour Zoom conference/week (Thursdays, 7 - 8 p.m.)

Managing Workplace Interactions
Online | July 25 - Sep 9, 2022

This is a 40-hour online course that requires access to a computer with video and audio capabilities as well as an Internet connection. This course can be taken from anywhere in Ontario.

This practical and innovative course will help you

  • explore workplace structures and workplace cultural concepts.
  • work on teams, make and respond to requests, offer suggestions and recommendations, and negotiate and problem-solve with others.
  • participate in team meetings.
  • deal with challenging interactions.

Managing Workplace Interactions in Ontario is for you if

  • you have training or experience in accounting, finance, entrepreneurship, project management, sales and marketing, architectural technology, engineering technology or information technology.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are familiar with computers and related technology.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 5 hrs/week

Dates: July 15 – September 9, 2022

Days: One hour Zoom conference/week (Thursdays, 7 - 8 p.m.)

Business - Entrepreneurship, Sales & Marketing
Blended (with
face to face field trips) | Sep 12 - Dec 23, 2022

This 180-hour course is delivered in a classroom-based format that is enhanced with online homework as well as a blended format that integrates classroom and online elements.

This practical and innovative course will help you

  • understand business workplaces in Ontario.
  • interact effectively with customers, colleagues, employees, suppliers, financial officers and government officials.
  • network and connect with local business associations, employers and employment resources.
  • learn how to use your workplace communication training in a variety of business and workplace settings.

Small-group exercises based on everyday communication tasks in business will help you

  • practice common on-the-job communication to improve your workplace language skills.
  • develop strong interviewing, networking and career-building communication skills.

This course is for you if

  • you have training or experience in running your own business or in sales and marketing.
  • your English is at an intermediate level (at least level 5 in Canadian Language Benchmarks).
  • you are a permanent resident or protected person who lives in Ontario.

Time commitment: 12 hrs/week for 15 weeks

Dates: September 12 – December 23, 2022

Days: Virtual delivery Mon/Wed (9:30 a.m. – 12:30 p.m.), plus 4 hrs online, and 4 face to face field trips

Technology
Blended | Sep 12 - Dec 23, 2022

This 180-hour course is delivered in a classroom-based format that is enhanced with online homework as well as a blended format that integrates classroom and online elements.

This practical and innovative course will help you

  • understand technology workplaces in Ontario.
  • interact clearly and effectively with colleagues, clients, supervisors and project team members.
  • network and connect with local employers, industry associations and employment resources.
  • learn how to use your workplace communication skills in a variety of settings.

Small-group exercises based on everyday communication tasks in technology will help you

  • practice common on-the-job communication to improve your workplace language skills.
  • develop strong interviewing, networking and career-building communication skills.

Workplace Communication Skills for Technology is for you if

  • you have training or experience in architectural, engineering or information technology.
  • your English is at an intermediate level (at least level 5 in Canadian Language Benchmarks).
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 12 hrs/week for 15 weeks

Dates: September 12 – December 23, 2022

Days: Virtual delivery Mon/Thu (9:30 a.m. – 12:30 p.m.), plus 4 hrs online

Professional Managers
Blended | Jan 9 - March 31, 2023

This 140-hour course is delivered in a blended format that integrates classroom and online elements.

This practical and innovative course will help you

  • understand management within business and technology workplaces in Ontario.
  • interact effectively with staff, colleagues, upper levels of management.
  • network and connect with employers and employment resources.

Small-group exercises based on everyday communication tasks in management will help you

  • practice common on-the-job communication to improve your workplace language skills.
  • develop strong networking and career-building communication skills.

Workplace Communication Skills for Professional Managers is for you if

  • you have training or experience as a manager in business or technology environments.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 12 hrs/week for 12 weeks

Dates: January 9 – March 31, 2023

Days: Virtual delivery MonThu (9:30 a.m. – 12:30 p.m.), plus 4 hrs online

Construction Trades
Blended | Jan 16 - Feb 24, 2023

This 40-hour course is delivered in a blended format of classroom and online learning.

This practical and innovative course will help you

  • understand construction workplaces in Ontario, including residential and commercial project sites, and private homes.
  • interact effectively with co-workers, supervisors and customers.
  • network and connect with local employers, industry associations and employment resources.
  • learn how to use your workplace communication training in construction trades sites such as:
    • residential developments.
    • commercial developments.
    • public works projects.
    • private homes.

Small-group exercises based on everyday communication tasks in construction workplaces will help you

  • practice common on-the-job communication to improve your workplace language skills.
  • develop strong interviewing, networking and career-building communication skills

Workplace Communication Skills for Construction Trades is for you if

  • you have training or experience in one of the following:
    • bricklaying.
    • carpentry.
    • electrical.
    • plumbing.
    • steam fitting.
  • your English is at an intermediate level (at least level 4 in Canadian Language Benchmarks.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 7 hrs/week for 6 weeks

Dates: January 16 – February 24, 2023

Days: One hour Zoom conference/week (Tuesdays, 7 - 8 p.m.)

Accessing the Business Job Market
Online | Feb 20 - March 30, 2023

This is a 40-hour online course that requires access to a computer with video and audio capabilities as well as an Internet connection. This course can be taken from anywhere in Ontario.

This practical and innovative course will help you

  • conduct research related to a job search, such as labour market trends, occupational requirements, pathways for working in your occupation, networking opportunities and helpful resources.
  • analyze job ads to better understand what employers are looking for and how to tailor an application.
  • introduce yourself in the job search context.
  • describe your professional experience and present your knowledge, skills and attributes effectively.
  • create a plan for moving forward in a job search.

Accessing the Business Job Market in Ontario is for you if

  • you have training or experience in accounting, finance, entrepreneurship, project management, or sales and marketing.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are familiar with computers and related technology.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 7 hrs/week for six weeks

Dates: February 20 – March 30, 2023

Days: One hour Zoom conference/week (Wednesdays, 7 - 8 p.m.)

 

 

Who is eligible?

Participants must be permanent residents who live in Ontario or protected persons who have training or experience in a specific occupation or sector, but need to improve their occupation-specific communication skills.

How to get started?

  • Step 1: Learn more about OSLT at Fanshawe by expanding the sections above.
  • Step 2: If you have questions about OSLT or would like to register, contact us at oslt@fanshawec.ca or 519-452-4430 x6501.
  • Step 3: Staff will book a one-on-one virtual or phone appointment with you to answer questions and help you register.

 

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Colleges Ontario
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Occupation-specific Language Training (OSLT)

 

 

 

 

 

Funded by Immigration, Refugees and Citizenship Canada.