Improve your workplace communication skills

Newcomers to Canada often encounter barriers to employment, including lack of Canadian work experience, language barriers, differences in workplace culture, difficulties in obtaining recognition for foreign qualifications and international experience, discrimination and lack of workplace integration and diversity programs.

 

Pursue FREE newcomer service language training that will help you to:

  • communicate better with supervisors, colleagues and clients;
  • understand your sector and occupation in Canada;
  • understand Canadian workplace culture in your field; and
  • develop strong interviewing, networking and job-search communication skills.

Who is eligible?

Participants must be permanent residents who live in Ontario or protected persons who have training or experience in a specific occupation or sector, but need to improve their occupation-specific communication skills.

How to get started?

Step 1

Learn more about the OSLT courses.

Step 2

If you have questions about OSLT or would like to register, contact us at oslt@fanshawec.ca. 

Step 3 

Staff will book a one-on-one virtual or phone appointment with you to answer questions and help you register.

Upcoming Occupation-specific Language Training (OSLT) courses

Workplace Communication Skills for Professional Manager
Blended | Jan 8 - Mar 29, 2024

This 140-hour course is delivered in a blended format that integrates zoom classes and online elements.

This practical and innovative course will help you

  • understand management within business and technology workplaces in Ontario.
  • interact effectively with staff, colleagues, upper levels of management.
  • better communicate as a professional manager and understand the socio-cultural dimensions of management in Ontario.

Small-group exercises based on everyday communication tasks in management will help you

  • practice common on-the-job communication to improve your workplace language skills.
  • develop strong networking and career-building communication skills.

Workplace Communication Skills for Professional Managers is for you if

  • you have training or experience as a manager in business or technology environments.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 12 hrs/week for 12 weeks

Dates: Jan 8 - Mar 29, 2024

Days: Virtual Delivery Mon/Thu 9:30 a.m. - 12:30 p.m. 6 hr online

Communicating in the Construction Trades
Blended | Jan 29 - Mar 17, 2024

This 40-hour course is delivered in a blended format via zoom classes and online learning.

This practical and innovative course will help you

  • understand construction workplaces in Ontario, including residential and commercial project sites, and private homes.
  • interact effectively with co-workers, supervisors and customers.
  • learn how to use your workplace communication training in construction trades sites such as:
    • residential developments.
    • commercial developments.
    • public works projects.
    • private homes.

Small-group exercises based on everyday communication tasks in construction workplaces will help you

  • practice common on-the-job communication to improve your workplace language skills.
  • develop and practice the language and communication needed to receive task instructions, provide status reports on a job, communicate by phone, interact with superiors and co-workers within the Ontario construction trades context

Communicating in the Construction Trades is for you if

  • you have training or experience in one of the following:
    • bricklaying.
    • carpentry.
    • electrical.
    • plumbing.
    • steam fitting.
  • your English is at an intermediate level (at least level 5-6 in Canadian Language Benchmarks.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 6 hrs/week for 7 weeks

Dates: Jan 29 - Mar 17, 2024

Days: Zoom classes: Tue, 6 - 9 p.m. Online learning: 3hrs/week at your own pace.

Managing Workplace Interactions
Online | Feb 5 - Mar 29, 2024

This is a 40-hour online course that requires access to a computer with video and audio capabilities as well as an Internet connection. This course can be taken from anywhere in Ontario.

This practical and innovative course will help you

  • explore workplace structures and workplace cultural concepts.
  • work on teams, make and respond to requests, offer suggestions and recommendations, and negotiate and problem-solve with others.
  • participate in team meetings.
  • deal with challenging interactions.

Managing Workplace Interactions in Ontario is for you if

  • you have training or experience in accounting, finance, entrepreneurship, project management, sales and marketing, architectural technology, engineering technology or information technology.
  • your English is at an intermediate level (at least level 6 in Canadian Language Benchmarks).
  • you are familiar with computers and related technology.
  • you are a permanent resident or a protected person who lives in Ontario.

Time commitment: 5 hrs/week

Dates: Feb 5 - Mar 29, 2024

Days: 1 hr Zoom Conference / week- Tue 7 - 8 p.m.

Colleges Ontario
Occupation-specific Language Training (OSLT)
IRCC