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This course is designed to provide students with an introduction to the sales process and is intended to help students develop their selling, communication, and negotiation skills in order to be successful in a sales career. Topics presented include: the steps in the selling process, ethical issues in selling, the importance of the sales function, and integrating technology in the sales process...

Students are introduced to fundamentals for strategy and business analysis best practises, approaches and principles for identifying and securing market and organizational opportunities. They assess how data analysis and analytics are used in needs analysis, opportunity identification, business problem solving, improvements, leadership ethics and business stakeholder communications.

Ninety percent of all jobs in Canada are created by small and medium businesses and many of these businesses are in the skilled trades. An ever-growing demand for skilled trades results in great market opportunities for tradespersons. One of the important skills' gaps identified amongst tradespersons is the lack of business acumen and entrepreneurial skills. Business Planning for Tradespersons...

This course provides students with the opportunity to analyze the diverse workforce and consider the role of leadership in building inclusive workplaces in a globalized world. Various models of leadership will be examined with a focus on inclusive practices that build effective work environments. Students will explore the challenges in creating inclusion and reflect on their own values and beliefs...

This course further explores the contemporary workplace emphasizing intercultural competence and organizational cultures in the context of diversity and inclusion. Students will examine organizational barriers, and power relations that result in inequities in the workplace. Students will investigate change management processes that can build high-functioning, inclusive workplaces that draw on the...

In this final course in the Inclusive Leadership Practices Certificate program, the focus will be on going deeper into topics introduced in the first two courses and broadening the scope of our inquiry. Lessons will contain case studies and readings that illustrate barriers to inclusion in current and well-known workplaces. Students will be asked to think critically about inclusive leadership in...

The Planning & Execution: Fundamentals course is a joint effort brought to you by the Gasparotto Group and Fanshawe Corporate Training Solutions. Created by military veterans with decades of experience, this course presents a deliberate process for creating plans and executing them with precision. This is done through an easy-to-implement 7-stage framework that any organization can implement. This...

Designed to improve the student's written, verbal, and non verbal communications skills. An introduction to the essential concepts and skills required to build successful relationships within a group and organization structure. Communication, business ethics, teamwork, group dynamics, team building and customer relations are discussed.

Teams have become the fundamental building blocks of organizational structure. This course will examine the skills and abilities needed to lead a team-based organization. Leading in a team environment requires competencies, tool and techniques that focus on group dynamics rather than solely on individual performance. Learn how to mobilize participation, build consensus, and enable individuals to...

This course includes various technical writing problems that challenge the learner to generate practical solutions that are clear, focused, and expressed in appropriate language and style. The course assists learners to develop the sound thinking and planning skills that are fundamental to communicating successfully in technical fields. In addition, the computer will be used for online research...