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Students will be required to prioritize and complete a variety of tasks that are indicative of the type of work they will be required to complete in today's office environment. Students will gain confidence in adapting to changing office environments, problem solving strategies, and providing exceptional administrative support. Students will learn the importance of customer service, telephone...

Learn how a business should communicate and interact with the public to gain and retain customers. It is necessary for a business to cultivate positive customer relations to attract and retain a loyal base of customers. This course explores different methods of attraction and retention strategies.

This course provided students with a fundamental understanding of many of the different digital channels.

Humans have been making knives for thousands of years; over time, it has moved from a utilitarian pursuit to its own art form. Students will learn the practical knowledge and hand skills necessary to successfully design, engineer and build a handmade knife using the "stock removal" method. No forges or fires in this course. Knife design, steel selection, heat-treating, finishing, sharpening and...

Business owners in trades, such as plumbing, automotive service, heating and cooling repair, electrical contracting and carpentry, have a difficult task in marketing their business. This course provides a brief overview of selected marketing theory before engaging participation directly in practical exercises on how to improve a trades business through proven marketing strategies. Participants...

Students will develop a generic business plan by using a prescribed template provided by a banking institution. They will complete the business plan by expanding on its detailed components. Major modules: Comprehensive Business Plan and Business Presentation.

This course will teach learners how to prepare for interviews and how to effectively search for jobs. Students will be introduced to proven strategies that will help target job search so that they can get the job that they really want. Individuals will also gain an understanding of several aspects of change and life transitions and how this influences their potential career path.

Students will have received the Welding Theory associated with Skilled Trade Aptitude written testing. Students will have received the math skills associated with the Skilled Trade Aptitude written testing. Students will have received the Mechanical Skills associated with the Skilled Trade Aptitude written and practical testing. Students will receive the knowledge and in shop skills to be able to...

Learn the key modules necessary to operate QuickBooks for a small to medium business. Lecture-format instruction will be coupled with hands-on application to provide an overview of the QuickBooks program. Topics to be covered will include: navigating the user interface, internal controls, help resources, and customize user privileges; editing the chart of accounts, record and post bank...

This course introduces the architecture, structure, functions, components, and models of the Internet and other computer networks. The principles and structure if IP addressing and the fundamentals of Ethernet concepts, media, and operation are introduced to provide a foundation for the curriculum. By the end of the course, students will be able to build simple LANs, perform basic configurations...