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Students in this course will acquire and learn to apply the knowledge and skills necessary to work successfully in any organization. Organizational, team and individual relationships and processes and their impact on organizational outcomes will provide the framework for the course. Within this framework, various topics, including theories of organizational behaviour, decision making...

The course examines topics in one of the three business core subject areas, mainly operations (the two others being finance and marketing). Students completing this course will have an in-depth knowledge of the responsibilities and current tools of operations managers in manufacturing and non-manufacturing organizations. Coverage includes inventory management, JIT, MRP, ERP, Intro to SAP, Quality...

This course evaluates the role of efficient transportation management and the impact on an organizations supply chain effectiveness. This course will expose students to transportation regulation, risk management, security initiatives, cost analysis, transportation and customs documentation and various transportation decisions. Students will utilize their research skills, critical thinking and...

An organization has many considerations to factor when purchasing goods or services; these include selecting the right supplier; whether to outsource or insource; how many suppliers; and what to buy domestically and internationally. Domestic and International Sourcing will give students the problem-solving and critical thinking skills to support an organization in making these sourcing decisions.

This course focuses on the risk management process in both the domestic and international marketplace and on identifying and analyzing loss exposures. The emphasis is on an enterprise approach to commercial risk management, including a discussion of global risk management standards and guidelines with a concentration on the management of risks in the supply chain. Students will explore risk beyond...

This course provides students with the skills to negotiate as supply management practitioners. Students will learn about the field of negotiation and conflict management; strategic approaches to competitive and integrative negotiations; how to prepare for negotiations; how perceptions, cognitions and emotions shape negotiations; how communication impacts negotiations; how parties can use third...

This course will introduce students to the concepts of quality and quality management principles so they will be able to apply them in an organization. The course will examine definitions of quality, its financial impact on production and services, as well as providing an appreciation of the theory behind quality management. Quality methods such as statistical analysis, root cause analysis, and an...

Develop enterprise-wide awareness of the implications related to the implementation of an integrated CRM Strategy. Students will work through scenarios to help reinforce the concepts related to CRM and how a customer focused organization can benefit. The activities will focus on developing an understanding of the concepts related to org. structure and management, measurement, and structured CRM...

Students will develop the competences to define project costs within the planning phases, as well as the skills to estimate using such methods such as analogues, bottom-up and top down. Students will learn to analyze, translate and adapt the project Work Breakdown Structure (WBS) into a project budget and assess the linkages of positive and/or negative impacts and take appropriate action as...

Students learn how to include projects in a strategic management plan and how to employ appropriate project selection methods, including cash flow and economic analysis. Project planning, management and delivery methods are introduced, including how to effectively meet the needs of senior management, customers, and other project stakeholders. Students discover how organizations can deliver...