Multi-Factor Authentication

Fanshawe has introduced Multi-Factor Authentication (MFA) as part of our commitment to keep your information safe. MFA helps to enhance the College’s information security against cybersecurity attacks, adding an extra layer of protection, even if your login credentials (username and password) are compromised. You need to use MFA in order to access FOL or other College-related software, devices, resources and classwork if you are not logged into Fanshawe's network. 

Fanshawe has selected two options for use with MFA: the preferred Microsoft Authenticator App and a physical security key (USB device) for students and employees who cannot use the app.

Microsoft Authenticator App

Fanshawe's IT Service Desk recommends using the Microsoft Authenticator App for the most seamless, hassle-free method of verification. 

Download MS Authenticator

To enroll in MFA using the preferred method, download and install Microsoft Authenticator on your mobile device (cell phone or tablet) and add your Fanshawe account. The process takes approximately five minutes to complete. 

Step-by-step guide on how to set up the Microsoft Authenticator app

Authenticator app enables you to securely sign into:

• Microsoft Office apps such as Word, Excel, PowerPoint, Teams and Outlook 
• Fanshawe software and web apps (such as the ones listed below) 
• Your personal Microsoft account and other third-party applications

Apple App Store Google Play Store

Hardware: USB security keys

Some students and employees do not have a personal device, such as a cell phone or tablet. We also recognize that some may not be able to use a personal device for Fanshawe related work.

In these cases, the other option is a physical 'security key' device (also sometimes called a 'hardware token'). You can learn more and apply for a complimentary security key from the Library Learning Commons. (Note: these are available on a case-by-case basis for students who meet specific eligibility criteria).

Please note: you will need to carry the USB security key with you whenever you need to access most Fanshawe resources. If you lose yours, you will have to pay for a replacement. 

Request a USB security key