Supportive Care Assistant

In the next 30 years, the number of Canadians over the age of 85 is expected to triple and the demand for health care workers will increase. Fanshawe has partnered with Colleges and Institutes Canada (CICan) and the Government of Canada to launch a fully-funded Supportive Care Assistant training program for residents of Southwestern Ontario. The program is subsidized by the Federal Government and is being offered at no cost to participants.   


The Supportive Care Assistant program was developed to address the labour shortages in the long-term care sector. The program includes six weeks of online training and a four-month paid work placement. Flexible delivery allows you to complete the online component based on your schedule. The program can also help accelerate the next step of your career. As a program graduate, you would have access to a $5,000 stipend if you choose to pursue further studies and complete a personal support worker certificate.


The program is funded by Employment and Social Development Canada and is part of CICan’s Building Capacity in Long-term Care project.

Role of a Supportive Care Assistant

A career in long-term care can be challenging but rewarding. You can make a difference in the lives of others and create meaningful connections with older adults, other people requiring assistance, and their families. As a Supportive Care Assistant, you will assist certified personal care providers and the health care teams to support clients. The role involves performing non-clinical activities which could include:

  • Assisting with meals
  • Assisting with cleaning and disinfecting
  • Stocking materials required by clients and health care staff
  • Making clients’ beds, cleaning their rooms and other areas
  • Providing companionship, comfort, and support
  • Assisting with moving about and accompanying clients as they move about
  • Participating in activities with clients

Program curriculum

The six-week online training is divided into learning modules that include: Professionalism; Supportive client-centred Assistance; Communication; Supportive Assistance; and Infection control and safety. There is also a module related to the work placement that participants must completed before, during, and after their placement. Each module will take approximately 20 hours to complete.

After completing the required modules, participants will be connected to an employer who will provide 280 hours of paid employment over a four-month period.


Registration for the Supportive Care Assistant program is now full. If you would like to be added to a waitlist for future intakes, please email

Participant eligibility

Participants must meet all of the following criteria to be eligible for this program:

  • Must be at least 18 years of age 
  • Must be a Canadian citizen, permanent resident or person who has been granted refugee status in Canada (not open to international students)
  • Legally entitled to work in Canada according to the relevant provincial legislation and regulations
  • For English first language speakers, students must provide proof of proficiency as determined by the college or institute (Grade 10 English or college admission testing may be used as an equivalency)
  • For English as a second language speakers, students must provide proof of English language skills (IELTS 6.0; CLB 6; CEFR B2) or equivalency as determined by the college or institute


Additionally, students should:

  • Have an interest in working with older adults and other people requiring assistance
  • Be able to communicate effectively and have strong interpersonal skills
  • Be friendly, flexible, and able to provide warm encouragement
  • Have regular access to a PC or MAC computer with an internet connection and recent versions of Google Chrome or Internet Explorer installed
  • Have basic computer skills
  • Have access to transportation for work placement(s)
  • Be available to work shifts (evenings/nights/weekends)
  • Be physically able to stand/walk with some bending, twisting, and lifting

*Note: Additional requirements related to the work placement may include a criminal record check and proof of certain immunizations. Students may be exposed to communicable diseases during their work placement.


For more information on the Supportive Care Assistant program, please email


Funded by the Government of Canada.CICan logo: Building Capacity in Long-Term Care.