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Developing your emotional intelligence (EI) can have a positive impact on your career. By focusing on your EI, you can improve your personal relationships and your communication skills to achieve stronger professional success. This micro-credential will focus on the four elements of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. By focusing...

Giving and receiving feedback is the basis of every social interaction, both in the workplace and at home. Feedback can be formal or informal, spoken or written, and involves a range of non-verbal cues including gestures, tone of voice, and eye contact. This micro-credential will first help you analyze your own behaviour and thought processes when you are giving and receiving feedback. You will...

This course will familiarize students with both the hardware and software of their computer system. Graduates will be able to use the most common functions of the Windows operating system including the Windows Explorer program for file management and will be able to identify security risks and protect their computers. This course also reviews networks, internet and email use. Graduates will be...

Learn how to create web pages in Hypertext Markup Language, the language of the internet. This course covers how to create, edit and link documents, how to control the text layout using lists, line breaks and tables and how to add graphics and multimedia to your web document. You will also learn how to use forms to collect and control user input, how to create tables and frames. This course will...

Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions. You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; and cut, copy and paste data. This course is offered fully online, through OntarioLearn. Note: MAC users...

Quickbooks Online (QBO) is a cloud-based accounting software program. Students will learn the difference between QuickBooks Pro and QBO before utilizing program features. Students will explore and apply key features, including: tracking and communicating customers, invoicing, supplier management, profitability analysis, payroll, HST management and reporting. Additionally, students will explore 3rd...

In this short five-hour micro-credential badge on Excel - Formulas, students will learn the difference between formulas and functions in the excel software suite. Microsoft Office 365 will be utilized in this micro-credential. Students are self-led through the topics and will be able to perform and troubleshoot formulas in Excel while using the basic functions including sum, average and count...

In this short five-hour micro-credential badge on Zoom and Teams - How to Set up and Troubleshoot, students will learn how to set up meetings, manage meetings, troubleshoot when unexpected issues arise and perform high level detail orientated functions in both the Teams and Zoom platforms. With remote work becoming more prevalent in the workforce the need for employees to have additional skills to...

AutoCAD is one of the primary 2D design software packages used in the Interior Design and Decorating industry. This micro-credential is appropriate for working professionals and others who have an introductory level of knowledge in AutoCAD and wish to learn more by practicing their interior decorating/design skills. Learners will use the AutoCAD interface & tools to complete drawings, set up a...

AutoCAD is one of the primary 2D design software packages used in the Interior Design and Decorating industry. This micro-credential is appropriate for working professionals and others who have some knowledge in AutoCAD and wish to learn about Implementing the use of layers in a multi-page drawing package, creating drawings with title blocks, scaled viewports and layers, and completing print...