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This course will focus on personal and organizational skills required by persons employed in health care in an office/clerical assistant role. This will assist them to effectively carry out their role in assisting with the administration of a nursing unit/health care facility office.

This course will give you the knowledge and skills required to prepare a client for examination, including measuring vital signs, measuring height and weight, positioning and draping, use of proper body mechanics, tray preparation and specimen collection. You will learn how to complete a proper health assessment using a review of body systems. Knowledge will be gained in the ares of infection and...

Students will learn the skills to define, analyze, verify, control and lead project scope. They will also identify, collect and document project requirements, create a requirements plan, communicate and implement project requirements. Students will learn how to create and align a project charter to strategic organizational plans and satisfy stakeholder expectations. Students will also create and...

This course will teach students the skills to manage the time dimension of projects. They will become familiar with estimating strategies, critical path identification, project float analysis, and defining and sequencing project activities using Network Diagrams and Gantt Charts. Students will also define, sequence, estimate resources and tasks to develop and control project schedules. The...

This course is designed for health care professionals employed in acute care facilities to learn basic ECG interpretation. Content includes related anatomy and physiology, components of the cardiac cycle, arrhythmias, therapies and electrical treatment.

The purpose of this course is to give students an opportunity to understand and use the financial statements and reports of incorporated small businesses, namely the Income Statement, Balance Sheet, Statement of Cash Flows. Students are also introduced to Pro Forma Statements, Cash Budgets and ways to develop these tools. Students will perform ratio and trend analysis, prepare projections and...

A course to demonstrate skills of selling such as: awareness of buyer behaviour, ability to organize an effective sales presentation, ability to present an effective sales presentation and comprehension of skills and attitudes essential to the successful salesperson.

Marketing is more than just advertising and sales. Marketing is a multi-disciplinary process that facilitates exchanges of value between organizations and their clients and customers. Effective management of the marketing function provides unique challenges for all organizations. This course provides an overview of the decisions managers face as they develop and execute marketing plans. Recent...

Students will be required to prioritize and complete a variety of tasks that are indicative of the type of work they will be required to complete in today's office environment. Students will gain confidence in adapting to changing office environments, problem solving strategies, and providing exceptional administrative support. Students will learn the importance of customer service, telephone...

Keyboarding speed, accuracy, and technique, combined with word processing proficiency, are essential skills required to work in any type of business environment. Students will learn how to type starting from the home-row position and then progress to learning the alphabetic, numeric, and symbol keys. In addition, introductory word processing concepts and commands will be applied to the production...